Amrâth Grand Hotel de l'Empereur

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Amrâth Grand Hotel de l'Empereur

Single Room, 1 Twin Bed | Indoor pool
Garden
Deluxe Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, soundproofing
Meeting facility
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Stationsstraat 2, Maastricht, 6221 BP
  • Centre Ceramique
    9 min walk
  • Maastricht Underground
    10 min walk
  • Fort Sint Pieter
    10 min walk
  • Maastricht (MST-Maastricht - Aachen)
    12 min drive

Room options

Standard Room, 1 Double or 2 Twin Beds

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 1 Double Bed

  • 807 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Double Bed

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Amrâth Grand Hotel de l'Empereur

4-star hotel in Maastricht-Centre Urban District
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Amrâth Grand Hotel de l'Empereur offers 149 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Maastricht hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers an indoor pool, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Amrâth Grand Hotel de l'Empereur is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Restaurant de l Empereur - This brasserie serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20.50 for adults and EUR 10.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant de l Empereur

Things to do

  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1902
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 26.00 for check-in between 5:00 PM and 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 31.50 per day
Cribs (infant beds) are available for EUR 15.50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.68 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.50 for adults and EUR 10.25 for children
  • Self parking fee: EUR 25.00 per night
  • Late check-in fee: EUR 26.00 for check-in between 5:00 PM and 6:00 PM
  • Crib (infant bed) fee: EUR 15.50 per night
  • Rollaway bed fee: EUR 31.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amrâth Grand Hotel l'Empereur
Amrâth Grand Hotel l'Empereur Maastricht
Amrâth Grand l'Empereur
Amrâth Grand l'Empereur Maastricht
Amrath Grand Maastricht
Grand Hotel l'Empereur
Hotel l'Empereur
l'Empereur Hotel
Amrath L'empereur Maastricht
Amrâth Grand Hotel de l'Empereur Hotel
Amrâth Grand Hotel de l'Empereur Maastricht
Amrâth Grand Hotel de l'Empereur Hotel Maastricht

Amrâth Grand Hotel de l'Empereur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 281 out of 1035 reviews" "
Rating 8 - Good. 466 out of 1035 reviews" "
Rating 6 - Okay. 194 out of 1035 reviews" "
Rating 4 - Poor. 75 out of 1035 reviews" "
Rating 2 - Terrible. 19 out of 1035 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sapan

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Avoid
The only good point is its location which is exactly opposite to maastricht station. Rooms were ok. Being vegitarian, I did not like breakfast options. The worst part is the hotel did not allowed to change my check-out date as my travel plan got changed. I did inform them almost a month back but they still refused.
Stayed 6 nights in Aug 2024

10/10 Excellent

Lynton, Wichita Falls

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan, Eureka

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location scross the street from central train station. Grocery store across the street.
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and breakfast
Breakfast was great and location is across my the train station (resourceful!)
Stayed 1 night in Aug 2024

8/10 Good

Serge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Jul 2024

6/10 Okay

Marcel

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Mohamed Emir

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I rate the service 2 due to the fact the information regarding our suite was not clear as what was and wasn't included. I had to paid an extra 20,5 each euros for breakfast which felt like so uncomfortable due to the amount of people in the dining area at one tome .
Stayed 3 nights in Jul 2024

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with excellent facilities. Literally outside the train station and a short walk to the city centre. Breakfast was good with plenty of variety
Stayed 2 nights in Jul 2024

2/10 Terrible

Johnny

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor mattress, small room where you can hardly walk. Small bed. Poor value for money.
Stayed 1 night in Jul 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Rosemary

Enjoyable stay!
Friendly helpful staff, Enjoyed my two night stay here. Comfortable room but basin in bathroom could do with replacing!
Stayed 2 nights in Jul 2024

8/10 Good

chris

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
nice hotel could do with a litter updating but yes we will stay again
Stayed 4 nights in Jul 2024

10/10 Excellent

Lucia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel❤️
Stayed 1 night in Jul 2024

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

DR. JEAN

Traveled with group, Business traveler
Liked: Cleanliness, amenities
The room service is poor
Stayed 5 nights in Jun 2024

10/10 Excellent

Jean Paul, East Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit!
Very spacious room, friendly, helpful staff. Continental breakfast brought to my room was varied and enough for two. Wonderful espresso machine in the room, excellent location - highly recommend.
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
One night was not good, other guests were loud and disruptive and knocked on the door at 3:20am. Obviously not the hotels fault but made for a poor night's sleep! The second night was great, no disruption and very comfortable. The shower needed a little bit of temperature adjustment whilst using but nothing too bad. There was a sweater in the wardrobe so not sure how thorough rooms are checked but everything was good. Happy to see paper cups for the coffee and tea as a hotel I used to work at used the dirty pillowcases to wash up the mugs and has put me off using mugs in hotels again
Stayed 2 nights in Mar 2024

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
Fantastic location opposite the railway station. The swimming pool is fabulous. Unfortunately, the hotel is badly in need of a revamp. I last stayed at the hotel 11 years ago and it was shabby then. Well it has not been modernised since my last visit. Soft mattress - bad for my back. Good for the budget conscious but the hotel needs to invest in a badly needed renovation
Stayed 1 night in Mar 2024

8/10 Good

Cristina

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
They can change the curtain they Room smell smoking
Stayed 3 nights in Mar 2024

4/10 Poor

Alan, Dallas

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Not for senior citizens. Only two rooms have walk in showers, both for handicapped. Rest have tube showers. The floor of my room was filthy. However, great location near train station
Stayed 3 nights in Mar 2024

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel located across the main train station . Room was clean , staff friendly. One suggestion is to advise guest that breakfast was not free.
Stayed 2 nights in Jan 2024

2/10 Terrible

Mohsen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024