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Le Phenix Hotel

4.0 star property

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Photo gallery for Le Phenix Hotel

Exterior
Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Front of property
Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Laundry

Explore the area

Map
7 Quai De Bondy, Lyon, Rhone, 69005
  • Place des Terreaux
    ‪6 min walk‬
  • Hôtel de Ville de Lyon
    ‪8 min walk‬
  • Bellecour Square
    ‪10 min walk‬
  • Lyon (LYS-Saint-Exupery)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, River View

Deluxe Room, River View | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Deluxe Room, River View

  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Single Room, 1 Twin Bed

Basic Single Room, 1 Twin Bed | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Basic Single Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Classic Double Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Le Phenix Hotel

4-star hotel in Lyon City Centre
A bar/lounge, a 24-hour business center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Le Phenix Hotel offers 36 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square meters) include conference space. This Art Deco hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

Le Phenix Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Children's toys
  • High chair
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1900
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Self parking fee: EUR 40 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Le Phenix
Le Phenix Hotel
Le Phenix Hotel Lyon
Le Phenix Lyon
Phenix Hotel Lyon
Hotel Le Phenix
Phenix Lyon
Le Phenix Hotel Lyon
Le Phenix Hotel Hotel
Le Phenix Hotel Hotel Lyon

Le Phenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Employees: absolutely profesional and helpful. Super view. Good location. Room very comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff was very friendly and helpful, rooms were clean and spacious. Loved that there were adequate pillows on the beds. Would highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stayed with a River view room. Exceeded our expectation and excellent location.
Stayed 2 nights in Feb 2025

10/10 Excellent

silvia

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Basic

Good location, close to main square and restaurants. Hotel was clean and nice but lacked service, staff not attentive. No basic amenities in room, no gowns, slippers, water, shampoo. Towels were kids size. Overall lacked luxury.
Stayed 3 nights in Jan 2025

8/10 Good

Nicolas, LA TRONCHE

Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Shuxin

Liked: Cleanliness, staff & service, property conditions & facilities
Considering the price, it’s fair place to stay a night or two
Stayed 1 night in Jan 2025

10/10 Excellent

Anca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel, good breakfast, great location and staff
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Brielan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and value. Lovely staff and comfy room. Received upgrade at check-in. Jacuzzi tub was a wonderful treat.
Stayed 1 night in Dec 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful especially when my Uber did not arrive to take me to the train station. They were able to order a taxi that arrived in minutes so I did not miss my train. The breakfast buffet is very nice with a good selection of items for all tastes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Ga, Brooklyn

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
the room lacks basic amenity such as coffee, water, refrigerator, not even a drinking glass, which is unbelievable for a 4 star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb boutique hotel in a great location

A fabulous small boutique hotel in a great central location for visiting major sights in Lyon. Hotel was clean , welcoming and tasteful . It is an " on demand " hotel as the staff put it so if you want water or kettle you have to request them and go and get them from reception. No frills or extras in the room , no slippers , dressing gown or fridge nor did we have a mirror in the room only one head and shoulders standard mirror in the bathroom which was a minor irritation. Room was large, with comfortable beds . We had 2 singles as I was travelling with my daughter. We had a great view of the river and full length windows that opened fully which was a bonus, made the room light and airy . I can't comment on breakfast as we didn't have it, plenty of boulangerie within 2 minutes walk. If you want authentic restaurants keep away from The old town as it is very touristy and not representative of the fabulous restaurants available in Lyon All in all a great hotel for a short break . Request a river view it's definitely worth the extra cost . I will most certainly stay here again on my next visit as I have a daughter in Lyon for a year.
Stayed 3 nights in Nov 2024

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool location. Awesome shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicholas, Los Angeles

Stayed 1 night in Oct 2024

10/10 Excellent

Rita

Traveled with family
This is a charming hotel with helpful staff. The area is walkable to very nice stores and there are good restaurants and bakeries nearby. We had a suite with a river view that was lovely.
Stayed 5 nights in Oct 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel in a great location, friendly staff and excellent value
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good staff, great room and decent location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were over and beyond helpful. Breakfast was tasty and convenient. Our rooms were much larger than expected. Close to old town, restaurants and historical sites
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024