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Carlton Hotel Lyon - MGallery Collection

4.0 star property

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Photo gallery for Carlton Hotel Lyon - MGallery Collection

View from room
Bar (on property)
Front of property - evening/night
Lobby
Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet friendly
$230
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Bellecour Square
    ‪5 min walk‬
  • Place des Terreaux
    ‪9 min walk‬
  • Part Dieu Mall
    ‪18 min walk‬
  • Lyon (LYS-Saint-Exupery)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, View (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, View (Republic Square view)

9.8 out of 10
Exceptional
(11 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

9.4 out of 10
Exceptional
(16 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

View from room

Room, 1 Double Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Le Royal Hotel Lyon - MGallery Collection

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,003 reviews
Le Royal Hotel Lyon - MGallery Collection

About this property

Carlton Hotel Lyon - MGallery Collection

4-star hotel in Lyon City Centre
This smoke-free hotel features a full-service spa, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Carlton Hotel Lyon - MGallery Collection offers 80 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Carlton Hotel Lyon - MGallery Collection features a full-service spa. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Carlton Hotel Lyon - MGallery Collection is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (EUR 37 per night)

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 28 per person
  • Valet parking fee: EUR 37 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Carlton Hotel Lyon - MGallery Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1010 reviews
Rating 8 - Good. 220 out of 1010 reviews
Rating 6 - Okay. 42 out of 1010 reviews
Rating 4 - Poor. 14 out of 1010 reviews
Rating 2 - Terrible. 11 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in perfect location, the room was spacious and comfortable. Great location for shopping and access to the underground with easy walking distance to wonderful restaurants. Our only concern was that a member of staff entered our room at 6 pm after we had been shopping on the last day, they saw we were in and quickly scurried away. We raised this by email with the hotel but have had no reply.
Stayed 4 nights in May 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, nice room and very helpful staff. Would definitely recommend it.
Stayed 4 nights in May 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel is a great location.
Stayed 1 night in May 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was very central and ideal for what we wanted to do - restaurants, shops and transport to museums all very close by. Breakfast was very good, rooms and bathrooms were a generous size and very clean. There is one lift though which can get busy, and staying over the weekend with a room overlooking the main square meant it was noisy with the windows open, but to be expected for a central location and a lovely characterful building. Good value for money in general.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating.
Stayed 2 nights in May 2025

2/10 Terrible

ISAIAH A

Stayed 1 night in Apr 2025

4/10 Poor

ISAIAH A

Stayed 1 night in Apr 2025

10/10 Excellent

Ilsiar

Stayed 3 nights in Apr 2025

8/10 Good

albertus

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andreea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our short stay. Very nice hotel with friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great location! Safe and close to old town with a beautiful view
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The hotel and staff were extremely helpful. Great dining recommendations. Beautiful room. Great area. Highly recommended!
Stayed 5 nights in Mar 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

santino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Matthew

Disliked: Room comfort

Waste of my hard earned money

It was a not much different to the other hotels I’ve stayed in that cost half the price. The staff were friendly enough but I found it uninspiring. The bed was so hard we might as well have slept on the floor. Breakfast, what a rip off! The hot food was cold, the selection was good but not of a quality befitting the cost. 28€ was two to three times too expensive for what it was. In my opinion don’t waste you money.
Stayed 1 night in Mar 2025

10/10 Excellent

santino

Stayed 2 nights in Mar 2025

10/10 Excellent

ZVICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION , VERY GOOD HOTEL

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carlton hotel

Fabulous hotel Very friendly clean Right in the middle of town This is my 3rd stay
Stayed 7 nights in Feb 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff.. comfortable rooms, quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

No David

Stayed 1 night in Feb 2025

10/10 Excellent

Stéphanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, petit déjeuner un peu cher, mais délicieux.chambre très confortable
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything, making it a perfect launching point to see everything in Lyon
Stayed 3 nights in Feb 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception and staff were excellent Rooms clean and comfortable. Enjoyed the stay thoroughly.
Stayed 2 nights in Jan 2025