Comfort Hotel Aeroport Lyon St Exupery

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Hotel Aeroport Lyon St Exupery

Exterior
Lobby
Lobby
Lobby
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet friendly

Explore the area

Map
65 Rue du Royaume-Uni, Colombier-Saugnieu, Rhone, 69124
  • Groupama Stadium
    12 min drive
  • L'Aviateur
    3 min walk
  • Lyon-Saint-Exupéry TGV Station
    14 min walk
  • Lyon (LYS-Saint-Exupery)
    11 min walk

Room options

Standard Room, 2 Twin Beds, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Comfort Hotel Aeroport Lyon St Exupery

3-star Colombier-Saugnieu hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, conference space, a 24-hour front desk, and a garden are onsite.
Comfort Hotel Aeroport Lyon St Exupery offers 83 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Colombier-Saugnieu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and an elevator. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite uncovered self parking is complimentary.

Comfort Hotel Aeroport Lyon St Exupery is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 4:00 AM and 9:30 AM.
Le Petit Prince - This restaurant serves breakfast, lunch, and dinner.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 4:00 AM to 9:30 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Petit Prince

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,076 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.33 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 per person
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Lyon Aeroport Saint Exupery Hotel Lyon
Comfort Hotel Aeroport Lyon St Exupery Colombier-Saugnieu
Comfort Aeroport Lyon St Exupery Colombier-Saugnieu
Comfort Aeroport Lyon St Exupery
Comfort Aeroport Lyon St Exup
Comfort Hotel Aeroport Lyon St Exupery Hotel
Comfort Hotel Aeroport Lyon St Exupery Colombier-Saugnieu
Comfort Hotel Aeroport Lyon St Exupery Hotel Colombier-Saugnieu

Comfort Hotel Aeroport Lyon St Exupery Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 200 out of 1003 reviews" "
Rating 8 - Good. 386 out of 1003 reviews" "
Rating 6 - Okay. 234 out of 1003 reviews" "
Rating 4 - Poor. 115 out of 1003 reviews" "
Rating 2 - Terrible. 68 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Franck Ghislain Yvon

Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Jennifer

Stayed 1 night in Aug 2024

4/10 Poor

Fabienne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hemant

Stayed 1 night in Sep 2024

6/10 Okay

Martyn

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Virginia, Seattle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property near the airport but very difficult to reach on foot. Navette shuttlw not running on the evening and taxi will not transport as itis too closw for them. Left to walking i er in convoluted airport area.
Stayed 1 night in Sep 2024

2/10 Terrible

MOHAMMAD

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old the room is so small old and not clean They have air conditioners in the rooms but they don’t allow you to use it they put in stead small fan the only thing was good in this hotel that its in the airport area but in the same price you can book in neighborhood hotels at the same price
Stayed 1 night in Sep 2024

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Pierre-Hugo, Montreal

Liked: Cleanliness, staff & service, amenities
A bit dated but a good bargain and nevertheless a good hotel in walking distance from the terminal
Stayed 1 night in Aug 2024

8/10 Good

Licen

Traveled with partner
Liked: Cleanliness, staff & service
Great location and parking space for travelers
Stayed 1 night in Aug 2024

2/10 Terrible

Aida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not sure why the Hotel Manager would tell me her name is Emilie when her name is Anaise. Also why she would offer my husband 700€ alcohol on the tab when they knew he was drunk and sick and a week later send me a bill asking me to pay 708.79€ for the drinks!. So apparently this hotel takes advantage of their clients by charging them after the fact? The worst customer service! Please watch your bill closely!!
Stayed 1 night in Aug 2024

2/10 Terrible

Aida

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was staying at the hotel 6 days and his mobile was lost in transit to the hotel. Unfortunately the hotel rooms do not have a telephone. Each time I try to contact my husband they have to go up to the room to let him know that I am calling him. Today the receptionist Florian, answered the telephone informed me that my husband just went up to the room to sleep. I asked him kindly to let him know that there is an emergency and to see if he could come to the phone. In less than 2 minutes Florian responded by telling me that my husband did not respond. He could not have taken the elevator to the second floor, walked the hallway, knocked on the door and took the elevator back down to the reception to let me know in 2 minutes that my husband did not respond to the door knocking. The same front desk receptionist informed me yesterday that my husband checked out the hotel which was wrong information! Another time also the same person told me that my husband was not at the hotel when he was in his room. I have never seen a hotel so small with lines busy all the time, when not busy the answering machine comes on and then cuts off and with front desk staff giving the wrong information! I can assure you that we will never book at this hotel again although we are frequent visitors. We will book across the street or other airport hotels pay more and receive much better service!
Stayed 1 night in Aug 2024

2/10 Terrible

Aida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florian front desk staff terrible!
My husband was staying at the hotel 6 days and his mobile was lost in transit to the hotel. Unfortunately the hotel rooms do not have a telephone. Each time I try to contact my husband they have to go up to the room to let him know that I am calling him. Today the receptionist Florian, answered the telephone informed me that my husband just went up to the room to sleep. I asked him kindly to let him know that there is an emergency and to see if he could come to the phone. In less than 2 minutes Florian responded by telling me that my husband did not respond. He could not have taken the elevator to the second floor, walked the hallway, knocked on the door and took the elevator back down to the reception to let me know in 2 minutes that my husband did not respond to the door knocking. The same front desk receptionist informed me yesterday that my husband checked out the hotel which was wrong information! Another time also the same person told me that my husband was not at the hotel when he was in his room. I have never seen a hotel so small with lines busy all the time, when not busy the answering machine comes on and then cuts off and with front desk staff giving the wrong information! I can assure you that we will never book at this hotel again although we are frequent visitors. We will book across the street or other airport hotels pay more and get much better service!
Stayed 1 night in Aug 2024

2/10 Terrible

Aida

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was staying at the hotel 6 days and his mobile was lost in transit to the hotel. Unfortunately the hotel rooms do not have a telephone. Each time I try to contact my husband they have to go up to the room to let him know that I am calling him. Today the receptionist Florian, answered the telephone informed me that my husband just went up to the room to sleep. I asked him kindly to let him know that there is an emergency and to see if he could come to the phone. In less than 2 minutes Florian responded by telling me that my husband did not respond. He could not have taken the elevator to the second floor, walked the hallway, knocked on the door and took the elevator back down to the reception to let me know in 2 minutes that my husband did not respond to the door knocking. The same front desk receptionist informed me yesterday that my husband checked out the hotel which was wrong information! Another time also the same person told me that my husband was not at the hotel when he was in his room. I have never seen a hotel so small with lines busy all the time, when not busy the answering machine comes on and then cuts off and with front desk staff giving the wrong information! I can assure you that we will never book at this hotel again although we are frequent visitors. We will book across the street or other airport hotels pay more and get much better service!
Stayed 1 night in Aug 2024

4/10 Poor

Patrick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
So so
Besoin d’etre renové, salle de bain un peu negligé. Le personnel de l’accueuil et du restaurant sont excellents!! Merci pour tout
Stayed 1 night in Aug 2024

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for airport
Very convenient if people take an early flight. Navette to airport at any time . Very confortable
Stayed 1 night in Aug 2024

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, room comfort
Dated but clean
The hotel is a bit tired and dated, however I got a hot shower and a clean bed. That’s all I needed. The staff are friendly, and spoke some English. Food was decent.
Stayed 1 night in Jul 2024

6/10 Okay

stephen

Traveled with partner
Disliked: Property conditions & facilities
A one night stay only so difficult to judge as restaurant etc was closed.
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Stayed 1 night in Jul 2024

2/10 Terrible

Simon

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very isolated and removed from the airport. There are no stores or restaurants close by.
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Property conditions & facilities
The room itself was clean and the bed was comfortable. The carpeting in the hallways was very dirty and needs to be replaced . The hotel could very much stand a renovation upgrade . The staff were wonderful and very helpful and polite especially with our very very limited French .
Stayed 1 night in Jul 2024

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Christophe

Disliked: Cleanliness, property conditions & facilities
Not worth it.
Shuttle driver ignored us for 30mn while he was parked at the airport location (busy with his girlfriend). Hotel has the confort inn franchise but is not meeting any standard from choice hotels. Dark hallways, tired furniture, dirty floors including the dining room.
Stayed 1 night in Jun 2024