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Best Western Plus Grand Hotel Victor Hugo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Grand Hotel Victor Hugo

Exterior
Classic Room, 1 Double Bed (Converts to 2 Twin Beds) | Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Reception
Suite, 1 Double Bed | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
3, Avenue Victor Hugo, Luxembourg City, 1750
  • Place d'Armes
    11 min walk
  • Place Guillaume II
    13 min walk
  • Luxembourg City Hall
    14 min walk
  • Luxembourg (LUX-Findel)
    19 min drive

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Exterior

Superior Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

Minibar, in-room safe, individually decorated, individually furnished

Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

Classic Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Room

Kazakiwi

Free WiFi
Air conditioning
Breakfast available
Bar
4.4 out of 5, Excellent, (286)
The price is $220
per night
$227 total
includes taxes & fees
Dec 11 - Dec 12
Kazakiwi

About this property

Best Western Plus Grand Hotel Victor Hugo

4-star hotel in Limpertsberg
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and concierge services.
Best Western Plus Grand Hotel Victor Hugo offers 65 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

Wireless Internet access is complimentary. This Mediterranean hotel also offers a fitness center, concierge services, and complimentary newspapers in the lobby.

Best Western Plus Grand Hotel Victor Hugo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Best Western Plus Grand Hotel Victor Hugo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between January 8 and March 13.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 15 per day (820 ft away)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Luxembourg
Best Western Plus Grand Victor Hugo
Best Western Plus Grand Victor Hugo Luxembourg
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Luxembourg City Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Victor Hugo Luxembourg City
Hotel Best Western Plus Grand Hotel Victor Hugo
Best Western Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Plus Grand Victor Hugo
Best Western Plus Grand Hotel Victor Hugo Hotel
Best Western Plus Grand Hotel Victor Hugo Luxembourg City
Best Western Plus Grand Hotel Victor Hugo Hotel Luxembourg City

Best Western Plus Grand Hotel Victor Hugo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 803 reviews" "
Rating 8 - Good. 356 out of 803 reviews" "
Rating 6 - Okay. 79 out of 803 reviews" "
Rating 4 - Poor. 27 out of 803 reviews" "
Rating 2 - Terrible. 10 out of 803 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
The hotel night receptionist did not recognize my gold level status with Hotel.com. I asked him if there was any upgrade available and he said no without looking in his computer for the inventory of rooms. He simply said you have to biggest room which was a complete lie, We saw other bigger room on our same floor. I also asked him regarding the free drinks offered each day and he said we only get a welcome drink on the first day only. I tried to show him the paperwork from Hotel.com and he refused look at it.
Stayed 3 nights in Aug 2024

2/10 Terrible

argyris

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this hotel
Stayed 1 night in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay in the annex
We stayed in this hotel last December and had a fantastic experience and wonderful room. This time, for some odd reason, we stayed in the annex. The room was not good, broken furnitures, bouncing chairs, missing curtain, bathroom fixtures broken, lack of shelf space. And to top, the room safety box broke with our passports inside and we had to wait more than 30 minutes to have someone over to open. Ups and the rate a was double from winter time. Go figure!
Stayed 3 nights in Jul 2024

10/10 Excellent

Omawumi

Stayed 6 nights in Jun 2024

8/10 Good

ZHIPING

Stayed 1 night in Jul 2024

6/10 Okay

Alan

Stayed 1 night in May 2024

10/10 Excellent

Alberto, Edinburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Luxemboug
Great hotel in perfect location. Staff members were pleasant and helpful. Room was spacious, quiet & functional. Really enjoyed our stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Declan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and friendly
Travelled for business, had an issue with the first room, changed with no problem. Very helpful and friendly staff.
Stayed 3 nights in Apr 2024

6/10 Okay

Sara

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

George, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

8/10 Good

Charalambos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very good location just a short walk from the city center and a few meters from the tram stop. Clean, rooms on the small side, good breakfast. Only problem, the room was too warm.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and easy
Large room and bathroom, bed and pillows were too hard for me. Room was warm, but no view if you were in the back. Great location and easy parking access.
Stayed 2 nights in Nov 2023

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great accessibility by public transport and foot. Close to a nice park to get outside for some fresh air. In the annex, hallways can be noisy and echoing and there is no view and limited light from the room I had, but it was functional for what I needed. (And they made an effort to make it more appealing with a mural… fun touch!) Appreciated having a kettle and very small fridge. Gym is small and basic, but again, had what I really needed. Everything was clean and housekeeping was very good. For the price, I was satisfied!
Stayed 5 nights in Nov 2023

4/10 Poor

Joshua, Darlington

Stayed 2 nights in Nov 2023

10/10 Excellent

Dagmar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, helpful staff and great location
Stayed 1 night in Nov 2023

4/10 Poor

Andrew

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Deeply Unpleasant
Booked as it seemed a reasonable price for a 4 star hotel, and while not in the centre, only a ten minute walk away. The reality is after checking in, I had to cross the busy road to the "annexe" building... I guess this was once a different hotel that Best Western have purchased. The room was very old fashioned - think 70's style wood furniture. I was not impressed to find a clump of the previous occupants hair on the floor (tiled, so easy to clean). The bed was tiny (single), the aircon unit gurgled all night, and the building was noisy with other people on the stairwell coming in after what was obviously a great night for them... so much so that I had to ask them to be quiet. Breakfast was very average, with the cleaner literally cleaning around people with some disgusting looking rag stinking of industrial disinfectant. Honestly it's hard to see where the 4 stars have come from - maybe 25 years ago they qualified. However, the standard is poor and felt more like a good effort in an economically deprived country than a 4 star in an economic centre of Europe. Cheap for a reason - best avoided.
Stayed 1 night in Oct 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything goes well. The room is comfortable, the staff is nice, the hotel is in a quiet place very close to a tramway station.
Stayed 1 night in Jul 2023

6/10 Okay

Ilse

Liked: Cleanliness, staff & service
A/C needs upgrading but hotel was very convenient
Stayed 4 nights in Jun 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxembourg Great but expensive
It was an excellent stay at the hotel. The hotel staff are very friendly and provided excellent service. The hotel is clean and bedroom clean - cleaners do a great job. It’s only 10 minute walk to the main centre with the shops and restaurants- not far at all. My only complaint is the noise from the street. Without shutting your window you will get an early wake up call but the air con in the room is great. The area is also really nice with the university close by and beautiful gardens.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ramesh

Stayed 1 night in Mar 2023

10/10 Excellent

Luc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always very friendly and ready to assist in any way they can regarding any issues you may face, even if it has nothing to do with your stay at the hotel. Breakfast is awesome, lots of variety and is very well attended by the staff to be sure it is always full and clean the area several times per hour. Rooms are clean and typical of a European hotel room. There is a small bar downstairs and chairs/tables where you can hold a meeting with another person. The rooms facing the street are a bit noisier than the ones on the other side of the building. There is a gym downstairs and also a sauna but did not try either. The hotel is well located for a transfer between the train station and the airport. Lots of buses going around and the tram stops is less than fifty meters. Lots of dining options around the hotel.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, room comfort
We were just there for one night- but really liked the hotel. rooms were comfy and very clean, the breakfast was nice, staff was excellent and very helpful. The location was perfect- right by the Luxtram station for the T1, and in the theatre district- and an easy walk to
Stayed 1 night in Dec 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022