Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪8 min walk‬
  • Luton Town Football Club
    ‪15 min walk‬
  • London (LTN-Luton)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Thistle Express London Luton

3-star Luton hotel with free WiFi
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle Express London Luton is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1092 reviews
Rating 8 - Good. 323 out of 1092 reviews
Rating 6 - Okay. 174 out of 1092 reviews
Rating 4 - Poor. 70 out of 1092 reviews
Rating 2 - Terrible. 86 out of 1092 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Senapathy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Jan 2025

6/10 Okay

Ryan

Liked: Cleanliness
Disliked: Room comfort

OK for a short stay

Shower didn't work properly and pillows very uncomfortable. The room was too hot and couldn't find any way to turn heat down. Breakfast was OK. It's very convenient for town centre and train station.
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Jan 2025

8/10 Good

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, offering exceptional value for the price. The room is clean and well-maintained, featuring a comfortable bed; however, an improvement in shower pressure would be beneficial. It is a £15 Uber ride to Luton Airport and just a five-minute walk to the Luton train station.
Stayed 1 night in Jan 2025

8/10 Good

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Sian

Disliked: Staff & service, property conditions & facilities, room comfort

Homeless Shelter

Be very careful if you chose this hotel - it is a homeless hotel, so lots of people living there. Its not a great hotel experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Abdelaziz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, special thanks to Aly for his lovely hospitality.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

8/10 Good

william

Disliked: Staff & service

Freebies

My room double had a safe ,Hair dryer and iron board and iron and yet no kettle. The free breakfast was delicious and much appreciated.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. The manager has assisted our request on numerous occassions
Stayed 1 night in Jan 2025

6/10 Okay

meg

Liked: Staff & service
It was ok... cramped for a family room and not clear when booking parking was extra £10.
Stayed 1 night in Jan 2025

8/10 Good

Byron

Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Stayed 1 night in Dec 2024

2/10 Terrible

Declan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Scott

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

KUNLIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, close to shop and airport. Nice breadfast. The only problem is a little bit difficult to find the door of the hotel.
Stayed 1 night in Dec 2024

8/10 Good

william

Liked: Cleanliness, staff & service

Great

Very small single room but ok. Price was great plus a free full English breakfast what’s not too like.
Stayed 2 nights in Dec 2024

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grwat all rounder

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 4 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024