Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace
Combined shower/tub, free toiletries, hair dryer, towels
Lobby
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪6 min walk‬
  • Kenilworth Road Stadium
    ‪14 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Thistle Express London Luton

3-star Luton hotel with free WiFi
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle Express London Luton is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1113 reviews
Rating 8 - Good. 334 out of 1113 reviews
Rating 6 - Okay. 173 out of 1113 reviews
Rating 4 - Poor. 71 out of 1113 reviews
Rating 2 - Terrible. 87 out of 1113 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Generally it was ok, just the next room there was a very noisy family.
Stayed 1 night in Mar 2025

6/10 Okay

Zakaria

Liked: Amenities
Disliked: Cleanliness
No ventilation in building.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abbeybash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tamer, Sibiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were friendly, and the location is unbeatable—right next to the mall. Highly recommended
Stayed 1 night in Feb 2025

10/10 Excellent

Abbeybash

Stayed 3 nights in Feb 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel friendly relaxed good social area breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Adequate stay

Rooms were fine, clean and comfortable. However no service on our second day. We only had breakfast on our first morning but found it disappointing with bacon overcooked and several items cold as had been standing too long. Obviously heaters not quite up to the job. Overall a decent stay for the cost
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was so lovely nothing to fault about the hotel and it comes with breakfast. I got to checkin early. My family loved everything about the hotel
Stayed 1 night in Feb 2025

8/10 Good

Sanya

Stayed 1 night in Feb 2025

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Good room close to trains

Room was warm and comparable, last time we stayed we complained as it was freezing, but gave it another chance. Slept well, breakfast was very good. The only thing I found is that the staff couldn’t be bothered, tried to avoid any kind of eye contact, never said hello, please or thank you-very strange.
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Room

Was nice workers are friendly few problems with room but part from that was a good time
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

2/10 Terrible

Christiaan

Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia

Stayed 1 night in Oct 2024

10/10 Excellent

Clare, Scunthorpe

Liked: Cleanliness, staff & service, property conditions & facilities
Used as an overnight stay before flying out of Luton. Room small but comfortable, cheap stay but excellent value for money. Would use again.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Convent and good value
Stayed 2 nights in Feb 2025

6/10 Okay

Curtis

Stayed 3 nights in Feb 2025

8/10 Good

Micheal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Could be better if they improved the breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Luton

Perfect location for a night in Luton. Hotel was clean and the staff were friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Zahida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Mail Very convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Vera

Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Staff & service
Stayed 1 night in Feb 2025