Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.
Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Thistle Express London Luton is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Uncovered self parking on site (GBP 10 per day)
Limited onsite parking (max 10 spaces per unit)
Wheelchair-accessible parking available
Food and drink
Coffee and tea in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Uncovered self parking fee: GBP 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parking height restrictions apply
Property is also known as
Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton
Thistle Express London Luton Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 391 out of 1019 reviews" "
10 - Excellent
391
Rating 8 - Good. 311 out of 1019 reviews" "
8 - Good
311
Rating 6 - Okay. 164 out of 1019 reviews" "
6 - Okay
164
Rating 4 - Poor. 68 out of 1019 reviews" "
4 - Poor
68
Rating 2 - Terrible. 85 out of 1019 reviews" "
2 - Terrible
85
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
On Lit, Sheffield
Business traveler
Oct 7, 2024
Liked: Cleanliness, staff & service
The alarm in the room went off in the middle of the nigh. After a little while it stopped. Apparently a false alarm but it woke me up in the middle of the night and I had trouble falling asleep again.
No tea in room nor kettle in room
Room was cold upon arrival,
Very small room of furniture in the room was badly organised, kept on hitting my leg between bed and table at the desk.
Carpet had a lot of stains and look dirty,
Bathroom floor cold, I had sniffles the following morning.
The staff were friendly and helpfull. I enjoyed my stay there. The breakfast was good. I hope next time I visit they will add porridge to the breakfast.
Took 45 minutes to actually access my room after arriving at hotel as they say booking wasn't on system - didn't want to check by reservation number initially as they said processes to follow. So I could have accessed room immediately if they had used common sense and taken reservation number.
Room was far too hot and they keep fans in the room as they are obviously aware of this. Fans are noisy and don't really help to create a cool environment. Also rooms are very basic, and not of a high decor.
Also no tea or coffee in room and have to go down to lobby if you want it.
Reservation not found on arrival and stayed at 3am for one and half hour at reception as i had to contact expedia they called reception and still didn't manage to find my booking
Had to pay again and expedia said they would refund me but thats not acceptable as they forgot to book it and i had to pay double the amount original as a walk in plus the wait. Not good
Reda at reception eas very helpful so nothing wrong with hotel it was expedia that put me through this nightmare
Personal opinion all rooms should have a minimum of a kettle in rooms , this hotel had free coffee machine in the reception but neither was working during our visit, this is the only negative.