See all properties

Thistle Express London Luton

3.0 star property

Choose dates to view prices

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Breakfast area
Lobby
Lobby
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪8 min walk‬
  • Grosvenor Casinos
    ‪9 min walk‬
  • London (LTN-Luton)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout drapes

Express Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis London Luton Airport

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very Good, (1005)
The price is $97
per night
$117 total
includes taxes & fees
Mar 8 - Mar 9
ibis London Luton Airport

About this property

Thistle Express London Luton

3-star Luton hotel with free WiFi
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle Express London Luton is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1052 reviews
Rating 8 - Good. 317 out of 1052 reviews
Rating 6 - Okay. 164 out of 1052 reviews
Rating 4 - Poor. 69 out of 1052 reviews
Rating 2 - Terrible. 86 out of 1052 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms.
This is a good hotel in a bit of a poor location. Rooms are clean and comfortable, the breakfast is nice and the staff welcoming.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in great position in downtown Luton - handy for travel links to rail and bus station. Unfortunately for a hotel that many use to travel to airport there was no hot water in the early morning (4am) when many people were leaving for flights. And it took nearly two hours and several,reminderd to deliver the safety mat so it was possible to take a shower.
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

mr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value with good breakfast included
Excellent value with good breakfast included. Convenient for the station making it an ideal base for our visit to London.
Stayed 1 night in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient for central Luton, a short walk from the central station. Room is OK, but was cold when I arrived. Warmed up when I put the radiator on. The room has an ironing board and iron, but only one pillow and no extra blanket.
Stayed 1 night in Nov 2024

6/10 Okay

Emma

Stayed 1 night in Oct 2024

4/10 Poor

Maulikbharthi

Traveled with family
Disliked: Staff & service, property conditions & facilities
Cramped room, there was baby cot in the room which we didn't request. There was not even space to move around in the room. Parking was 10 pounds extra. There was good breakfast though.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Traveled with group
Disliked: Staff & service
The room was clean and comfortable though bathroom a bit cramped. On returning late in the evening there were a couple of "ladies" hanging around the entrance obviously touting for business. The breakfast area is not very inviting and the hot food was just warm. Also there was no milk for the coffee machine and no cups available anyway.
Stayed 1 night in Nov 2024

10/10 Excellent

Özlem

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dale

Liked: Cleanliness, room comfort
Disliked: Staff & service
No Frills
Rooms were very nice, hotel is a bit dated, breakfast is terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Tyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappointed
I often stay here when I have an early flight from Luton. The hotel is attached to a shopping mall and is a 5 minute walk from the station. It's very convenient. Single rooms are a little small but the staff are excellent and the breakfast is very good for the price. The area is grim and there are some people staying at the hotel who are obviously being housed by the local council as emergency housing. But other than that it's an excellent hotel. I've stayed here many times
Stayed 1 night in Nov 2024

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great nights sleep, very comfy bed. Lovely staff and adequate breakfast for the price. Just the area that lets it down. Not very easy to find your way in, and the streets are poorly lit, meaning it doesn’t feel very safe at night or when it’s darker.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Liked: Staff & service, amenities, property conditions & facilities
This was an EXCELLENT stay at unbelievable value. The hotel markets itself as a budget option so I was not expecting perfection but it has certainly got to be one of the best budget stays I've ever had. My room was enormous with a comfortable king-size bed. Free tea/coffee/hot choc, very helpful and reaposive staff, great shower, massive TV, and great location for my onward journey. I have no complaints really other than I checked in late at night which in that area can be a bit daunting but that's also beyond the hotel's control. I'd absolutely come back if I travel via Luton Airport again. Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Craig

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Staff very unhelpful, breakfasts were cold. Would not recommend
Stayed 4 nights in Nov 2024

8/10 Good

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my cosy room and the hotel was really nice, but there was fighting and antisocial behaviour outside most of the night which disturbed my sleep and I didn’t leave my room as felt unsafe outside. Only downside in the room was the pillow, only one thin pillow given and no spare. Lovely products in the bathroom
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was good. There are challenges with persons smoking drugs outside the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly

Stayed 1 night in Nov 2024

8/10 Good

Aiden

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 503 was a decent room but bathroom very small and very unpleasant odour of sewage/drains throughout the stay. We came back to the hotel on foot around midnight and it was obvious that some women outside the main hotel entrance were openly making themselves "available for hire". A bit disturbing and unsettling. The noise outside throughout the night made sleep difficult with groups of males and females congregating in the main public car park and screaming and shouting aggressively. I appreciate the hotel are not responsible for external disturbances but it is relevant to my review. The included buffet breakfast was very underwhelming. Limited range of very cold and unappetising English "hot" breakfast was available and very little bread other than budget sliced white or brown. No milk or cups available at the coffee stations which didn't matter anyway as no hot drinks available other than expresso. We had recently stayed at Thistle Heathrow which was much better all round. You should do much better Thistle Luton.
Stayed 1 night in Nov 2024

6/10 Okay

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok for what it is.
This stay was not very good. I have stayed here 3 times previously over the last month but this time I wasn’t happy. My room was freezing, you could see the table in the room hadn’t been cleaned properly and I was woken unnecessarily twice in the morning by housekeeping!
Stayed 1 night in Nov 2024

8/10 Good

Shahine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

catalina

Liked: Cleanliness, staff & service
Perfect for night before your flight
Stayed 1 night in Oct 2024