Thistle Express London Luton

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Breakfast area
Lobby
Lobby
Breakfast area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    1 min walk
  • Cookies & Cream
    1 min walk
  • Luton Station
    5 min walk
  • London (LTN-Luton)
    15 min drive

Room options

Standard Room, 1 King Bed

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Thistle Express London Luton

3-star Luton hotel with free WiFi
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Thistle Express London Luton features multilingual staff, coffee/tea in a common area, and a front-desk safe. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle Express London Luton is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1019 reviews" "
Rating 8 - Good. 311 out of 1019 reviews" "
Rating 6 - Okay. 164 out of 1019 reviews" "
Rating 4 - Poor. 68 out of 1019 reviews" "
Rating 2 - Terrible. 85 out of 1019 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

On Lit, Sheffield

Business traveler
Liked: Cleanliness, staff & service
The alarm in the room went off in the middle of the nigh. After a little while it stopped. Apparently a false alarm but it woke me up in the middle of the night and I had trouble falling asleep again.
Stayed 1 night in Sep 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always excellent service from the staff
I often stay here as it’s handy for Luton Airport - the staff are always really helpful and the hotel is great for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, a little bit awkward to find but once we found it everything was good
Stayed 1 night in Oct 2024

8/10 Good

Sunnia

Stayed 3 nights in Oct 2024

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mrs Bridgette

Business traveler
Disliked: Property conditions & facilities, room comfort
No tea in room nor kettle in room Room was cold upon arrival, Very small room of furniture in the room was badly organised, kept on hitting my leg between bed and table at the desk. Carpet had a lot of stains and look dirty, Bathroom floor cold, I had sniffles the following morning.
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location perfect Staff friendly. Breakfast very average. Area outside entrance quite dirty. Overall having said that very good value for money
Stayed 2 nights in Oct 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpfull. I enjoyed my stay there. The breakfast was good. I hope next time I visit they will add porridge to the breakfast.
Stayed 8 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Before holiday overnight stay
Amazing overnight stsy
Stayed 1 night in Oct 2024

6/10 Okay

Amit

Liked: Cleanliness, property conditions & facilities
Average stay
Took 45 minutes to actually access my room after arriving at hotel as they say booking wasn't on system - didn't want to check by reservation number initially as they said processes to follow. So I could have accessed room immediately if they had used common sense and taken reservation number. Room was far too hot and they keep fans in the room as they are obviously aware of this. Fans are noisy and don't really help to create a cool environment. Also rooms are very basic, and not of a high decor. Also no tea or coffee in room and have to go down to lobby if you want it.
Stayed 1 night in Oct 2024

8/10 Good

Fakir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrzej

Stayed 1 night in Oct 2024

10/10 Excellent

Eduard

Stayed 1 night in Oct 2024

2/10 Terrible

hossam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation not found on arrival and stayed at 3am for one and half hour at reception as i had to contact expedia they called reception and still didn't manage to find my booking Had to pay again and expedia said they would refund me but thats not acceptable as they forgot to book it and i had to pay double the amount original as a walk in plus the wait. Not good Reda at reception eas very helpful so nothing wrong with hotel it was expedia that put me through this nightmare
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Yusef

Stayed 1 night in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ayomide

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 1 night in Aug 2024

10/10 Excellent

Ayomide

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice place
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kevin

Traveled with partner
Personal opinion all rooms should have a minimum of a kettle in rooms , this hotel had free coffee machine in the reception but neither was working during our visit, this is the only negative.
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024