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The Grand Palace Hotel

3.0 star property

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Photo gallery for The Grand Palace Hotel

Deluxe Room | In-room safe, individually decorated, individually furnished, desk
Food court
Balcony view
Reception
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
35376 Thabo Mbeki Rd, Lusaka, Lusaka Province
  • Pakati Sunday Market
    ‪12 min walk‬
  • Mulungushi Confrence Centre
    ‪18 min walk‬
  • Kenneth Kaunda International Conference Centre
    ‪20 min walk‬
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View

Standard Double Room, 1 Bedroom, Private Bathroom, City View | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Bedroom, Private Bathroom, City View

  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Room

  • City view
  • Sleeps 1
  • 1 Queen Bed

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Superior Suite | In-room safe, individually decorated, individually furnished

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The price is $111
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$130 total
includes taxes & fees
Mar 15 - Mar 16
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About this property

The Grand Palace Hotel

3-star Lusaka hotel with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a conference center.
The Grand Palace Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

This Lusaka hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Saraya Spa and Salon. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Grand Palace Hotel features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

8 meeting rooms are available. This business-friendly hotel also offers spa services, coffee/tea in a common area, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

The Grand Palace Hotel has designated areas for smoking.

A complimentary English breakfast is served each morning between 6:30 AM and 10:00 AM.
Indoor restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Mesob EritrianRestaurant - This restaurant specializes in Eritrean cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby cafe and bar - Onsite lobby lounge. Open daily.
Outdoor bar - Onsite bar. Open daily.
Grand Sicilian Pizzeria - This poolside theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Grand Sicilian Pizzeria
  • Indoor restaurant
  • Lobby cafe and bar
  • Mesob EritrianRestaurant
  • Outdoor bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Grand Palace Hotel Hotel
The Grand Palace Hotel Lusaka
The Grand Palace Hotel Hotel Lusaka

The Grand Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mobin

Liked: Cleanliness, staff & service, property conditions & facilities
There was no warm water for bathing
Stayed 2 nights in Oct 2024

10/10 Excellent

Freddy, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast menu
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
For Zambia, this is a very good value fort money hotel, very close to good shopping
Stayed 1 night in Jul 2024

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
I do not recommend this hotel. My experience was very disappointing. Upon returning to my room late at night, I discovered that the hot water was not working. After waiting over 30 minutes for maintenance to arrive, they confirmed that there was no hot water available in any of the other rooms either. This was incredibly frustrating, especially since I had an early flight to catch at 5 AM and just wanted to take a hot shower before leaving. Service from reception was slow, adding to my frustration, and I had to call multiple times to get someone to even show up to take a look at the shower.
Stayed 1 night in Sep 2024

8/10 Good

Sofia

It is a good money value.
Stayed 1 night in Oct 2023

10/10 Excellent

Sanchita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Haile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2023

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The grand palace was truly a great hotel to stay in. The staff was very attentive to our needs. The location was great. The one drawback for us was the safe was on the very bottom and was impossible to get to unless you got down on the floor and for us older people that was impossible to do.

10/10 Excellent

Shari

Stayed 2 nights in Jul 2023

8/10 Good

Laurent

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
some problems
Too close from night club, music every night from Thursday to Sunday. Huge odour problems of the bathroom drain
Stayed 20 nights in May 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fairly new hotel very close to East Park Mall and Great East Road
Stayed 2 nights in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel. Very good value for money, and extremely close to East Park Mall. I would definitely consider staying here again.
Stayed 1 night in Apr 2023

8/10 Good

Gerrit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, reasonable pricing for business travelers, excellent internet, relaxed environment. I thoroughly enjoyed my stay.
Stayed 2 nights in Feb 2023

8/10 Good

NAOTAKE

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasuyuki

Stayed 10 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

8/10 Good

Sascha Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023