Holiday Inn Express & Suites Gonzales, an IHG Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobil Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Gonzales, an IHG Hotel

Gonzales hotel with outdoor pool
An outdoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station.
Holiday Inn Express & Suites Gonzales, an IHG Hotel offers 62 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Gonzales, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 301 square feet (28 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a picnic area. Onsite self parking is complimentary.

Holiday Inn Express & Suites Gonzales, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)

Business services

  • 301 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gonzales
Holiday Inn Express Hotel Gonzales
Holiday Inn Express & Suites Gonzales Hotel Gonzales
Holiday Inn Express And Suites Gonzales
Holiday Inn Express Gonzales Hotel
Holiday Inn Express Suites Gonzales

Holiday Inn Express & Suites Gonzales, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 175 reviews" "
Rating 8 - Good. 43 out of 175 reviews" "
Rating 6 - Okay. 17 out of 175 reviews" "
Rating 4 - Poor. 15 out of 175 reviews" "
Rating 2 - Terrible. 21 out of 175 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

maribel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Chrystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Black mold very unhealthy for a person just getting out the hospital
Stayed 1 night in Jul 2024

10/10 Excellent

Chrystal

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold on ceiling. Not healthy for a person who just got out of the hospital
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 3 nights in Jun 2024

6/10 Okay

Shayne

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly hotel. Hotels.com terrible service
Hotel smelled terrible, thankfully the room did not. Hair all over the bathroom floor that was never cleaned up the entire week we were there. Under construction and construction mess was left in the hallways/lobby and not cleaned up. Front desk unhelpful. Hotels.com customer service agents trained to keep you on hold as long as possible, not answer questions and won’t connect you with a supervisor when I called to try to adjust my reservation. They succeeded in making it such a pain in the a** to change or ask questions that I gave up and paid the money anyway. I will NEVER book through this website again.
Stayed 6 nights in May 2024

2/10 Terrible

KENNETH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never pad that much for a room that was a total mess the beds were so bad my husband had to go to the lobby to sit in a chair to try to sleep. We went to New Braunsfel and that place put the hotel in Gonzales to shame and the people were dressed properly and not in hole in their jeans and were really friendly at new braunfels We will not stay in Gonzales agai
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't spend your money and time here.
The staff downgraded my room I had reserved because I booked thru hotels.com. The front desk person did NOT honor what I had paid. I had booked and paid for the night 20 days prior my stay. I do not recommend anyone staying there. The staff suggested NOT to use hotels.com to book in the future in order so I won't get the room bumped to one bed instead of double beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stay was nice room and hallway had a spicy smell. Room was not cleaned well. Rooms multiple hairs in bathroom.
Stayed 1 night in Jan 2024

6/10 Okay

Erik

Liked: Staff & service
The room was ok , just the couch needs to get replaced because it has one stains but besides it was ok.
Stayed 2 nights in Dec 2023

10/10 Excellent

Imelda, San antonio

Stayed 1 night in Dec 2023

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & Convenience to my meeting,
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

4/10 Poor

Suzanne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canceled our stay with no notification.
First time at this hotel and the AC wasn’t working, barely any air coming out. Carpets were dirty and front desk wasn’t there half of the time. Necessity made us book again and they CANCELED our stay without ANY notification. The only way we found out was because we wanted to upgrade our room. We got no apology OR explanation as to why we had our PREPAID stay canceled. Now we are l left last minute to find a hotel during a completely booked up weekend throughout the town.
Stayed 2 nights in Aug 2023

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room. Very quiet and clean. Bed was very comfortable. Will be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Lisetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and welcoming, our room was clean and our stay was wonderful even though it was short! Thank you guys!!
Stayed 1 night in Aug 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Jermaine

Business traveler
I liked the cat
Stayed 1 night in May 2023

2/10 Terrible

Chris

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
We booked rooms with two queens. But upon arrival were rudely told that our reservation was for king beds and it was our fault... it was clear the hotel was busy and their process was old and didnt own up to the fact that they messed up. I pulled up my reservation and showed the agent our booking. He saw that we were correct and then proceeded to say we should have booked directly with them not through Expedia because their old tech doesnt sync well. We were on a business trip with grown men and we all had to sleep together. Annoying for sure. Beyond that I wish i could say the place was up to par but every category was below reasonable expectation. Room were run down, breakfast was horrible, weird rules around food, and dusty/dirty place.

6/10 Okay

ivan

Traveled with family and small children
Liked: Cleanliness
room lock, 30 minutes for lockout and we were inside the room
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

ALIUSKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Stayed 2 nights in Mar 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023