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Eurostars Gran Hotel Lugo

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Eurostars Gran Hotel Lugo

Lobby sitting area
Cafe
Premium Room | Minibar, in-room safe, desk, blackout drapes
Cafe
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Avda. Ramón Ferreiro 21, Lugo, Lugo, 27002
  • Parque Rosalia de Castro
    6 min walk
  • Porta do Bispo Izquierdo
    7 min walk
  • Praza Maior
    7 min walk

Room options

View all photos for Twin Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Twin Room (2 Adults + 1 Child)

  • 280 sq ft
  • Sleeps 3
  • 1 Twin Trundle Bed and 2 Twin Beds

View all photos for Twin Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Twin Room (3 Adults)

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Double Room

Minibar, in-room safe, desk, blackout drapes

Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 484 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, blackout drapes

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About this property

Eurostars Gran Hotel Lugo

4-star Lugo hotel with restaurant
This hotel features a restaurant, a fitness center, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Eurostars Gran Hotel Lugo offers 167 accommodations with minibars and safes. A pillow menu is available. Televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

Eurostars Gran Hotel Lugo has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Self parking fee: EUR 14.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

GRAN HOTEL LUGO
GRAN LUGO
HOTEL LUGO
LUGO HOTEL
Eurostars Gran Lugo
Hotel Eurostars Gran Hotel Lugo Lugo
Lugo Eurostars Gran Hotel Lugo Hotel
Hotel Eurostars Gran Hotel Lugo
Eurostars Gran Hotel Lugo Lugo
Gran Hotel Lugo
Eurostars Gran
Eurostars Gran Hotel
Eurostars Gran Hotel Lugo Lugo
Eurostars Gran Hotel Lugo Hotel
Eurostars Gran Hotel Lugo Hotel Lugo

Eurostars Gran Hotel Lugo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 254 reviews" "
Rating 8 - Good. 82 out of 254 reviews" "
Rating 6 - Okay. 20 out of 254 reviews" "
Rating 4 - Poor. 7 out of 254 reviews" "
Rating 2 - Terrible. 7 out of 254 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jawad

Stayed 1 night in Jul 2024

10/10 Excellent

Jawad

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with very comfortable bed and separate sitting room. The lobby is huge and the bar serves drinks and food options. Breakfast was good- enough choices to satisfy. Check in and check out we’re smooth- an excellent choice for Lugo.
Stayed 1 night in Jun 2024

6/10 Okay

Robert

Stayed 2 nights in May 2024

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and good value
Spacious and well equipped room. Convenient (unofficial) motorcycle parking right by entrance. Helpful and efficient reception staff. The only downside was the bar on Sunday evening, which served me two different and very bad red wines, very strange.
Stayed 2 nights in Apr 2024

10/10 Excellent

Migdaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Jan 2024

10/10 Excellent

Migdaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soulless but comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was nice a spacious, rooms where very good, with a fridge too, Carla on Front Desk was great, she speaks English very well and id very helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

6/10 Okay

S

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Central, clean. spacious but rude staff, bad wifi
Wifi didn’t work in my room. I was told it was my fault/my devices. Not true. Someone else in the hotel admitted there were issues in part of my floor due to nearby antennas. They eventually offered a new room but not without a fight. Some reception staff (Leticia) were incredibly rude to us. The main hotel manager was polite and apologised. Other than that the hotel is centrally located, spacious and clean. Rooms are good value for money.
Stayed 3 nights in Sep 2023

10/10 Excellent

Adrian, miami beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

CECILIA MARIANA, JACKSON HEIGHTS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 4 nights in Aug 2023

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Amy

Stayed 1 night in Jun 2023

10/10 Excellent

Daniele

Stayed 3 nights in Jun 2023

10/10 Excellent

Mariflor

Stayed 1 night in May 2023

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel - I love its proximity to the Walled Old Town as well as DL Bakery!
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 6 nights in Apr 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable y cómodo
Servicio amable y agradable, con unas instalaciones limpias, muy buena decoración, y un gimnasio mejorable.
Stayed 2 nights in Dec 2022

10/10 Excellent

Arturo, Homestead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff hospitable

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super NICE hotel.
Stayed 1 night in Oct 2022

2/10 Terrible

Veronica

Traveled with family
Disliked: Staff & service
I haven’t been able to check in, I’m standing in the reception for
Stayed 1 night in Oct 2022

10/10 Excellent

Leila Margarida, Richmond

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good location location. Very near to the entrance of the most important touristic region: the antique city inside the wall where there are the best restaurants and bars.
Stayed 1 night in Oct 2022