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Walter au Lac

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Walter au Lac

Rooftop terrace
Exterior
Front of property
Free daily full breakfast
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Piazza Rezzonico 7, Lugano, TI, 6900
  • Via Nassa
    1 min walk
  • Piazza della Riforma
    3 min walk
  • LAC Lugano Arte e Cultura
    5 min walk
  • Lugano (LUG-Agno)
    16 min drive

Room options

View all photos for Premium Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Lake View

  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Double Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Double Room, Lake View

  • 193 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

  • 431 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Double Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Double Room, Lake View

  • 193 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Balcony, Lake View

  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Single Room, Lake View

  • 150 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Single Room, Balcony, Lake View

  • 150 sq ft
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Double Room, Balcony

Premium bedding, down comforters, minibar, in-room safe

Executive Double Room, Balcony

  • 177.9 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Quadruple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down comforters, minibar, in-room safe

Family Quadruple Room, 2 Bedrooms, Connecting Rooms, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony

  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

Similar properties

Exterior

LUGANODANTE Boutique & Lifestyle Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (868)
The price is $259
per night
$279 total
includes taxes & fees
Dec 11 - Dec 12
LUGANODANTE Boutique & Lifestyle Hotel

About this property

Walter au Lac

3-star hotel in Lugano City-Centre
This smoke-free hotel features a rooftop terrace, dry cleaning, and laundry facilities. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Walter au Lac offers 38 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff.

Walter au Lac is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 28 per night); discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 28 per night (984 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Walter au Lac Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 582 reviews" "
Rating 8 - Good. 201 out of 582 reviews" "
Rating 6 - Okay. 44 out of 582 reviews" "
Rating 4 - Poor. 10 out of 582 reviews" "
Rating 2 - Terrible. 8 out of 582 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth, Swansea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great - windows looked over lake - stunning view. Staff were great helped with Vignette and breakfast was included, Parking was a few hundred metres away but ok really
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the bay in Lugano. Area is quite busy but plenty of dining and shopping options all around. You can’t get a better view!! Staff were all very helpful and friendly and reception manned 24 hrs.
Stayed 2 nights in Aug 2024

6/10 Okay

Duane

Traveled with partner
The bed was uncomfortable the room was hot and the pillows smelled and were not comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Lugono
Great location nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property, it is centrally located located next to the lake, shops and restaurants - walking distance to them all. I would definitely stay in this hotel again on my next trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Haibing, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakefront hotel with a lovely view.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen, West Chester

Stayed 1 night in Jul 2024

10/10 Excellent

Arash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night; the very nice lady (with the glasses) checked us in and was very helpful. The room was perfect; the hotel was in a perfect location, by the lake and the old town. Underground parking was nearby. A perfect stay. thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Traveled with family
Liked: Amenities, property conditions & facilities
Amazing location!
Stayed 1 night in Jul 2024

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a room with lake view and did receive it. Gorgeous views!
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying the lake view
Stayed 1 night in Jul 2024

6/10 Okay

Shannon

Traveled with family
Expensive View.
The location has the best view. The room for what we paid was expensive and very small. Breakfast was included but parking was quite a ways away and was expensive. They did provide a discounted voucher but not by much.
Stayed 1 night in Jul 2024

10/10 Excellent

Constantine

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location! Very nice staff and nice breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Hovig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine, Middle Village

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience with my elderly parents. Elevator, close to shops and restaurants, boat tours and even the little trolley tour. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being right on the lake and had a nice balcony to sit on (even in the rain). The breakfast buffet had so many choices and was great and the staff was so attentive and sweet. We were lucky enough to meet the man who's family owned the hotel as we were perusing the pictures of his granfather, etc. He took the time to talk with us and give a little history - very nice and informative!!
Stayed 2 nights in May 2024

8/10 Good

Morteza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Be carful if you need parking. Hard to find
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside - Stunning views
Ideal location lakeside and in the main city area. Clean, well kept, and wonderful balcony views.
Stayed 1 night in Jun 2024

10/10 Excellent

Margo

Business traveler
Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Jeanine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so cute Loved our stay Only disappointment was the twin beds Separate rooms for me and my hubby Oh well Could see staying here for longer in a different room! Everyone was so friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Property conditions & facilities
How quaint and charming this hotel is. Good lift. Breakfast was excellent fresh fruit salad bread very good. Small rooms but the little balconies are wonderful. Great people watching along the lake. Lots of wonderful restaurants close by.
Stayed 1 night in Jun 2024

10/10 Excellent

Manuela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, beautiful property, excellent waterfront, shopping and dining location. Great breakfast and everything with a lake view! Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Sangeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024