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Hotel Splendide Royal

5.0 star property

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Photo gallery for Hotel Splendide Royal

Exterior
Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Sundeck
Minibar, in-room safe, desk, laptop workspace
Junior Suite Palace, Lake View | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
Riva Antonio Caccia, 7, Lugano, TI, 6900
  • LAC Lugano Arte e Cultura
    ‪8 min walk‬
  • Via Nassa
    ‪9 min walk‬
  • MASILugano Museum of Art of Italian Switzerland
    ‪11 min walk‬
  • Lugano (LUG-Agno)
    ‪15 min drive‬

Room options

View all photos for Executive Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Executive Double Room Single Use

  • 377 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Palace Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Palace Double Room

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite Palace, Lake View

Suite Palace, Lake View | Minibar, in-room safe, desk, laptop workspace

Suite Palace, Lake View

  • 753 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Palace Deluxe Single Room, Lake View

Minibar, in-room safe, desk, laptop workspace

Palace Deluxe Single Room, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Palace Deluxe Double Room, Lake View

Minibar, in-room safe, desk, laptop workspace

Palace Deluxe Double Room, Lake View

  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Palace, Lake View

Junior Suite Palace, Lake View | Minibar, in-room safe, desk, laptop workspace

Junior Suite Palace, Lake View

  • 592 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Executive Single Room Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Executive Single Room Garden View

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Executive Double Room Garden View

Minibar, in-room safe, desk, laptop workspace

Superior Executive Double Room Garden View

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Palace Single Room

Minibar, in-room safe, desk, laptop workspace

Superior Palace Single Room

  • 323 sq ft
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Splendide Royal

5-star hotel in Loreto
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Hotel Splendide Royal offers 93 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hotel Splendide Royal features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1615 square feet (150 square meters) include conference space. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Hotel Splendide Royal is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
La Veranda - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
I Due Sud - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 9:00 PM on request
  • Self parking on site (CHF 20 per day)
  • Valet parking on site (CHF 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • I Due Sud
  • La Veranda

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • Wine tasting room

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,615 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 2 and February 9.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 40.00 per person
  • Self parking fee: CHF 20.00 per day
  • Valet parking fee: CHF 20.00 per day
  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Royal Splendide
Hotel Splendide Royal
Hotel Splendide Royal Lugano
Royal Splendide
Splendide Hotel
Splendide Royal Hotel
Splendide Royal Lugano
Splendide Royal
Hotel Splendide Royal Hotel
Hotel Splendide Royal Lugano
Hotel Splendide Royal Hotel Lugano

Hotel Splendide Royal Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 376 reviews
Rating 8 - Good. 56 out of 376 reviews
Rating 6 - Okay. 16 out of 376 reviews
Rating 4 - Poor. 8 out of 376 reviews
Rating 2 - Terrible. 3 out of 376 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Miller Place

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff was very accommodating!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mario

Stayed 2 nights in Sep 2024

10/10 Excellent

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old European charm
Stayed 3 nights in Sep 2024

10/10 Excellent

Vineet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..overall good stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Lea

Stayed 2 nights in Aug 2024

10/10 Excellent

Vahe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Lugano on our way to the Swiss Alps, we experienced a delightful surprise staying at Hotel Splendide. Stunning property, close to shops and dining and beautiful Lake Lugano. Highly recommend!
Stayed 1 night in Sep 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A little old school, and the food not the best, but great service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yi

Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury
Stayed 2 nights in Sep 2024

6/10 Okay

scott

Stayed 1 night in Sep 2024

10/10 Excellent

russell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fantastic. Location View Food.
Stayed 1 night in Jul 2024

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this hotel a 4 because the room was very noisy and next to the elevator. The elevator started running early in the morning and was very loud; the hotel amenities close at 7:00. As we travelled from a different time zone, I would have appreciated a quiet room in am and being able to use the pool later at night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sujana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service and location. The staff were warm, welcoming and helpful and the interiors were impressive with classic decor and the lake view patios.
Stayed 1 night in Aug 2024

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pearl on the lake of Lugano
Truly excellent in all aspects. The location, service, breakfast and the pool and spa areas are very well maintained. What sets this apart is the friendliness (& effectiveness) of the staff and their attention to every detail. Highly recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Wassim

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
great 5 star Hotel, very friendly staff, amazing stay
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Beautiful hotel, classic great views and pool
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very attentive staff, ambiance was amazing had a wonderful time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kira

Stayed 1 night in Jul 2024

10/10 Excellent

Julia

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Bobbilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities and perfectly set along the lake. This was my second stay and will stay again on my next visit.
Stayed 3 nights in Jul 2024

8/10 Good

MARCIO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Se for se hospedar, fique atento. Existem dois edifícios. Prefira ficar no antigo, estilo vitoriano
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Stayed 3 nights in Jun 2024