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Bergström Hotel Lüneburg

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Photo gallery for Bergström Hotel Lüneburg

Indoor pool
Indoor pool
Exterior
Property grounds
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
Bei der Lüner Mühle, Lueneburg, 21335
  • Alter Kran
    ‪6 min walk‬
  • Am Sande
    ‪7 min walk‬
  • Leuphana University of Lüneburg
    ‪5 min drive‬

Room options

View all photos for Suite

Suite | Free minibar, in-room safe, desk, soundproofing

Suite

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, desk, soundproofing

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Free minibar, in-room safe, desk, soundproofing

Comfort Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | Free minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Bergström Hotel Lüneburg

Lueneburg hotel with 3 restaurants
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Bergström Hotel Lüneburg offers 131 air-conditioned accommodations with free minibar items and minibars. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Lueneburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Bergström Hotel Lüneburg features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

22 meeting rooms are available. This Lueneburg hotel also offers a 24-hour fitness center, spa services, and a library. Onsite parking is available (surcharge).

Bergström Hotel Lüneburg is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bergström Hotel Lüneburg has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24.90 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 22 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.9 per person
  • Self parking fee: EUR 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Bergström Hotel Lüneburg Lueneburg
Romantik Hotel Bergstroem
Tbd romantik Hotel Bergstroem
Romantik Hotel Bergstroem Luen
Bergström Hotel Lüneburg Hotel
Tbd romantik Hotel Bergstroem
Romantik Hotel Bergstroem Luen
Hotel Bergström Hotel Lüneburg Lueneburg
Lueneburg Bergström Hotel Lüneburg Hotel
Hotel Bergström Hotel Lüneburg
Romantik Hotel Bergstroem Lueneburg
Romantik Hotel Bergstroem
Romantik Hotel Bergström Lüneburg
Bergström Hotel Lüneburg Lueneburg
Bergström Lüneburg Lueneburg
Bergström Lüneburg
Hotel Bergstroem
Bergström Hotel Lüneburg Lueneburg
Bergström Hotel Lüneburg Hotel Lueneburg

Bergström Hotel Lüneburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 936 reviews
Rating 8 - Good. 333 out of 936 reviews
Rating 6 - Okay. 84 out of 936 reviews
Rating 4 - Poor. 27 out of 936 reviews
Rating 2 - Terrible. 18 out of 936 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, went above and beyond. The room was so nice - loved the view! The breakfast buffet was great. The time we spent visiting our son in Luneburg was priceless!
Stayed 1 night in Oct 2024

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience - We loved this hotel and Luneburg was very nice. We were here to visit our son studying abroad at Leuphana and were reassured that he is in the best place possible for stretching his wings!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Eric, Glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room had air conditioning, it never seem to get cool enough
Stayed 2 nights in Sep 2024

8/10 Good

Annette

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Picturesque hotel in a lovely town
Our main reason for booking this hotel was the proximity to Hamburg and it was within walking distance to the train station. It's location on the river was picturesque and it was close to all amenities and restaurants. Parking whilst provided was difficult, as parking garage and parking spots were extremely tight, even for a small car. Rooms were average size, which is understandable for an older building, but the beds were absolutely awful (sagging) and uncomfortable. There was an indoor swimming pool that was beneficial after a day of sighseeing.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enttäuschende erfahrung
Wir hatten einen wunsch für das zimmer angeschrieben und bei der ankunft auch geäußert aber man hatten keine interesse daran, ihn zu erfüllen. Die matratze im Superior zimmer war fruchtbar schlecht.
Stayed 1 night in Sep 2024

8/10 Good

stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel complex is like a maze and it took me a while to find reception due to lack of signposts. Only complaint about the room was that the pillows were too soft and gave no support and the duvet was way too thick for summer. Good AC in the room. Breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on the river; rooms are spacious, clean and mine had a wonderful view; only comment was check in could have been better - card didn't work and staff could have been more helpful locating room
Stayed 1 night in Aug 2024

10/10 Excellent

Naser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Molly, APO

Liked: Cleanliness, staff & service, property conditions & facilities
The Bergström Hotel is a charming, clean and very friendly place to stay in Lüneberg. The hotel is easy to find location, near steps to the Altstadt with access to many restaurants and shops. We would recommend and stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Oskar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bergstrom is a very well run Hotel
Stayed 1 night in Jun 2024

4/10 Poor

Stephan

Stayed 1 night in Jun 2024

2/10 Terrible

Jamie

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
AC was broken requested new room or fix two times and no response from the desk after multiple calls.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Thomas, Holland

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location.
Stayed 2 nights in May 2024

10/10 Excellent

Mauricio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
All round excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Ged

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely hotel room and close to the town centre. Beautiful building and we enjoyed the piano player in the evenings in the bar. The bed was very soft and comfortable but my side of the bed did have a dip in it. Lovely strong shower. Will be staying again!
Stayed 3 nights in Jul 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with a resort atmosphere. Saunas were free, the refrigerator contained free beverages (including one beer) and the reception area had some small free pastries after the morning breakfast had been served. The stay was a true treat that made us feel special. Oh, yea, the view and location was amazing! Book it, you will not regret it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Relaxed Hotel Great Location
Great stay - lovely hotel in an excellent tourist area
Stayed 1 night in Jun 2023

2/10 Terrible

Wolfgang, Revere

Disliked: Cleanliness, staff & service, property conditions & facilities
Die Klospülung war kaputt, sodass ich nicht spülen konnte. Meine Anfrage dies zu reparieren während ich in die Stadt zum Abendessen ging, war leider erfolglos. Auch keine Nachricht dass jemand da war, oder dass ich das Zimmer wechseln könne. Der Lüfter im Bad hatte keine Abdeckung. Insgesamt nicht eines 4-Sterne Hotels würdig
Stayed 1 night in May 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Cameron

Stayed 1 night in Jan 2023