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The Lubo - self check-in

3.0 star property

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Photo gallery for The Lubo - self check-in

Interior
City view from property
Design Double Room, Kitchenette | In-room safe, desk, blackout drapes, free WiFi
City view from property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Rössligasse, Lucerne, LU, 6004
  • Lucerne Town Hall
    ‪1 min walk‬
  • Mill Bridge
    ‪3 min walk‬
  • Chapel Bridge
    ‪4 min walk‬
  • Emmen Air Base (EML)
    ‪16 min drive‬

Room options

View all photos for Design Opening Special

Design Opening Special | In-room safe, desk, blackout drapes, free WiFi

Design Opening Special

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Kitchenette

Triple Room, Kitchenette | In-room safe, desk, blackout drapes, free WiFi

Triple Room, Kitchenette

  • 248 sq ft
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Superior Double Room, Kitchenette

Superior Double Room, Kitchenette | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, Kitchenette

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Design Double Room

Design Double Room | In-room safe, desk, blackout drapes, free WiFi

Design Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Bed in 4-bed Dormitory Room (shared)

In-room safe, desk, blackout drapes, free WiFi

Bed in 4-bed Dormitory Room (shared)

  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for 4-bed Room

In-room safe, desk, blackout drapes, free WiFi

4-bed Room

  • 226 sq ft
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Economy Double Room with private bathroom

Economy Double Room with private bathroom | In-room safe, desk, blackout drapes, free WiFi

Economy Double Room with private bathroom

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Double Room, Kitchenette

Design Double Room, Kitchenette | In-room safe, desk, blackout drapes, free WiFi

Design Double Room, Kitchenette

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis budget Luzern City

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, (1001)
The price is $184
per night
$201 total
includes taxes & fees
Feb 26 - Feb 27
ibis budget Luzern City

About this property

The Lubo - self check-in

3-star hotel in Old Town Lucerne
This smoke-free hotel features express check-out, a front-desk safe, and free WiFi in public areas.
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

The Lubo - self check-in features express check-out and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. A total renovation of this property was completed in November 2022.

The Lubo - self check-in is a smoke-free property.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

Access methods

Private entrance, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne

The Lubo - self check-in Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 146 out of 278 reviews
Rating 8 - Good. 76 out of 278 reviews
Rating 6 - Okay. 31 out of 278 reviews
Rating 4 - Poor. 12 out of 278 reviews
Rating 2 - Terrible. 13 out of 278 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

david, boynton beach

Business traveler
Great hotel
Stayed 8 nights in Oct 2024

2/10 Terrible

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Rajas

Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
Disappointing experience. Very noisy so sleep was constantly disturbed. Everything seems to echo in the hotel. The walls are thin. The layout and construction of the hotel is conducive to amplifying noise. Noise from other guests in their rooms (scraping furniture, flushing toilets etc) doors slamming, the street, and from hotel hallways etc made it a poor stay. Lack of staff or any form of presence from the hotel seems to encourage poor behaviour from other guests. Loads of random people hanging around the entrance to the hotel and there seemed to be people running up and down the stairs and floors at all hours. Honestly not a light sleeper but there was something about the noise during this stay that put me off. Rest of room was ok. No water included in room. No clear check out instructions - turns out you just chuck your card in a box. I get the self check in but leaving a sign on your bed that reads "Cancel your cleaning" makes the hotel appear that its trying to do everything cheaply. Cancel was the first word I read so negative connontations.
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The apartment was very nice and the location was great! We could not get the internet to work and to try to access the WiFi, I had to agree to a lot of snooping and marketing crap! After I agreed, the WiFi still didn’t work! Seemed like an unnecessary scam.
Stayed 2 nights in Oct 2024

4/10 Poor

Peter

Stayed 3 nights in Sep 2024

8/10 Good

Louise

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best location! The Lubo was near the Chapel Bridge and <10 min walk from the station, however if you are travelling with luggage you many need to carry up and down the flight of stairs near the Chapel Bridge if you don't want to take a detour. You are right in the old town surrounded by main attractions and shops yet the hotel is tucked away in a quiet area. Check-in/out process is all digitised via the phone with key passes to the building directly accessible via the phone. The digital key pass to our room did not work so we obtained physical passes from the tablet at the main entrance. Lift access is available at the side alley which is needed for luggages, albeit a bit tiny. The room was modern, however tiny which every space utilised. Facilities is lacking with no bar fridge or in room kettle but our room had 4 safes...The bathroom is small, in particular the shower and the shower screen does not completely close. Overall a good stay for 1 or 2 nights if you only need a place to sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

mirta

Stayed 1 night in Oct 2024

10/10 Excellent

Bipul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

DJ

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
“
Stayed 3 nights in Sep 2024

10/10 Excellent

Tayor

Stayed 2 nights in Sep 2024

10/10 Excellent

DAVID, boynton beach

Stayed 14 nights in Aug 2024

10/10 Excellent

Gypsy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean, and easy check and check out. Perfect for our two day stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Nolan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property is well maintained. Could use more washers and driers. Also, the driers take twice as long as your at home driers, so plan for a few extra HOURS if you use them.
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool place. I'd recommend to anyone. Great location!
Stayed 3 nights in Sep 2024

8/10 Good

LYNN, Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Amy

Stayed 2 nights in Aug 2024

2/10 Terrible

Jiewei

Disliked: Staff & service, property conditions & facilities
It is not worth to try self-check in which there is no staff to help you. We arrived early, was not able to check in. The machine did not tell you why. We could not ask for store luggage. We had to walk back the train station to store luggage. If you are new to this city and not familiar self-check in, don't try it. The toilet got clog, I emailed info@..., then they came to fixed.
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot. Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless! Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes. All great to think you can rely on technology - but try having service and a reliable person to come help. Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself. Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better. AT YOUR OWN RISK
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our itinerary. Check in and out was seamless. Would definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin Wylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very modern. Would come back again.
Stayed 3 nights in Sep 2024

8/10 Good

ALASTAIR

Traveled with family
Liked: Cleanliness
Check in was hard ..Wasnt given the code when checking in..Other than that its in nice location in the middle of Old town...Small room for the 4 of us.
Stayed 3 nights in Aug 2024

8/10 Good

Zaid, South WIndsor

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a positive experience with the self-check-in process, which was smooth and convenient. The staff along with Expedia customer service went above and beyond by assisting me with a booking mistake I made over email communication, which I greatly appreciated. They charge extra 50 per person for the kids to stay in family room that has a sofa bed which didn’t make much sense. The location is unbeatable, and I would definitely choose to stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Anita

Traveled with family
Liked: Staff & service
Fantastic location, good multi-occupancy room layout (very compact for top bunks in 4 person room but not in there long).
Stayed 3 nights in Aug 2024