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ibis budget Luzern City

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis budget Luzern City

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi
Interior
Exterior
Exterior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
Kellerstrasse 6, Lucerne, 6005
  • The Swiss Path
    12 min walk
  • Prizzi Ristorante
    1 min walk
  • Luzern Sgv Station
    10 min walk
  • Emmen Air Base (EML)
    14 min drive

Room options

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Family Twin Room, Multiple Beds

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Double Room, Multiple Beds

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, soundproofing, free WiFi

Standard Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis budget Luzern City

Lucerne hotel with free in-room WiFi
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Lucerne hotel also offers a vending machine, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Ibis budget Luzern City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 14 for adults and CHF 7 for children
  • Covered self parking fee: CHF 17 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 317 out of 1004 reviews" "
Rating 8 - Good. 407 out of 1004 reviews" "
Rating 6 - Okay. 168 out of 1004 reviews" "
Rating 4 - Poor. 63 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 3 nights in Sep 2024

4/10 Poor

Dianne

Traveled with family
Disliked: Amenities
The location is why it got 2 stars. Very close to the city. Unfortunately, the ac didn’t work and it was super noisy with the window open. You couldn’t close the blinds or shade either (both broken) so it was very bright. I never slept.
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Salma

Stayed 9 nights in Aug 2024

4/10 Poor

Madhu

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Traveled with family
Liked: Staff & service, property conditions & facilities
This a budget hotel, so my rating is based upon that level of property. The rooms are very small but very clean. Service was good and as expected. Location is near the train station so expect some noise. But the location is also very walkable and convenient to the town and sights.
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you expect for a budget hotel. Shower temperature was a bit inconsistent. Hot water available 24/7. Close to bus stop.
Stayed 3 nights in Sep 2024

10/10 Excellent

Faisal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff & Lovely Location
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value in Luzern!! Nice clean room!!
Stayed 3 nights in Sep 2024

8/10 Good

Mabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very practical
Stayed 1 night in Sep 2024

8/10 Good

yadi

Traveled with partner
Good location, 10 minutes from the main station. Breakfast was good value for 15 franc.
Stayed 1 night in Sep 2024

10/10 Excellent

Tristan

Stayed 3 nights in Aug 2024

6/10 Okay

Jacob

Traveled with family
Hotel room is too clumsy and bad arrangement is not too safe especially for kids with high chances of hitting the heads over the bed frames. Not recommended for family.
Stayed 2 nights in Sep 2024

4/10 Poor

FABBRO

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Temperature shower regulation
Gros probleme de regulation de l'eau de la douche qui change de froide à chaude. Très très desagreable quand on se lave, on appelle ça la douche ecossaise ! Vous devrez vraiment trouver la raison et réparer.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Aug 2024

8/10 Good

Oliver

Stayed 1 night in Aug 2024

8/10 Good

Krishnendu

Traveled with group
Liked: Cleanliness, staff & service
The property is just 900m from the railway station As the name suggest, it is a budget option and don’t expect so much , Staffs are very good and it was a smooth check in procedure . They provide us local transport coupon which is also very useful . A quite place , rooms are small as like other ibis hotels , They have a breakfast option , Which I didn’t opt for U can add it during check in with 11 franc or latter with 14 per head
Stayed 5 nights in Aug 2024

8/10 Good

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
No frills does what it says on the tin!
Stayed 2 nights in Aug 2024

6/10 Okay

Florante

Traveled with family
Liked: Cleanliness, staff & service
The shower door is transparent, no privacy. Water in the shower gets icy cold then scarlding hot next.
Stayed 2 nights in Aug 2024

8/10 Good

MARIA G

Stayed 1 night in Aug 2024

2/10 Terrible

SUBRAHMANYA

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty linens / better to avoid this hotel
Very bad behaviour from the reception staff. Very rude behaviour. Room is not clean. Dirty linens and smelly wash room. The bath room is so small that you may need some to assist you to pull you out !!!!!
Stayed 2 nights in Aug 2024

8/10 Good

Cassia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful front desk staff who were eager to help and who had good knowledge of the town. Hotel much better than other ibis budget locations on the same holiday. Luzan is lovely and do recommend Mount Pilatus- we had a fantastic day on the golden tour. Do the boat leg first!
Stayed 1 night in Aug 2024

10/10 Excellent

Eun

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance and near the train station .
Stayed 2 nights in Jul 2024