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Hotel Luzernerhof

4.0 star property

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Photo gallery for Hotel Luzernerhof

Interior
Triple Room | In-room safe, free WiFi, bed sheets
Bar (on property)
Point of interest
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Lake Side Promenade
    ‪3 min walk‬
  • Bourbaki Panorama
    ‪3 min walk‬
  • Glacier Garden
    ‪4 min walk‬
  • Emmen Air Base (EML)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

  • 161 sq ft
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Classic Penthouse | In-room safe, free WiFi, bed sheets

Classic Penthouse

  • 753 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Front of property

Hotel Royal Luzern

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
4.2 out of 5, Very Good, (85)
The price is $318
per night
$340 total
includes taxes & fees
Mar 3 - Mar 4
Hotel Royal Luzern

About this property

Hotel Luzernerhof

4-star hotel in Old Town Lucerne
A bar/lounge, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Luzernerhof features a terrace, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Hotel Luzernerhof is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Regina Bar - Onsite bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 240 out of 575 reviews
Rating 8 - Good. 213 out of 575 reviews
Rating 6 - Okay. 75 out of 575 reviews
Rating 4 - Poor. 29 out of 575 reviews
Rating 2 - Terrible. 18 out of 575 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. The room is clean and comfortable. It is in a very central location, but also convenient if you have to drive north. Just a little noisy because of the traffic
Stayed 1 night in Nov 2024

8/10 Good

Pinky

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located if you are a tourist with Swiss Pass. Train station is less than 10 mins walk and schedules are on the dot! Shopping places are waking distance too! Safe area!
Stayed 1 night in Oct 2024

6/10 Okay

HASAN

Liked: Cleanliness
Most of the staff were nice. One of the front desk worker was very rude. She worked late evening hours last night ( 11/12/24).
Stayed 3 nights in Nov 2024

10/10 Excellent

ellen

Stayed 1 night in Nov 2024

10/10 Excellent

Manoj Kumar, Hyderabad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property with lot of shopping and food options….10 min walking distance from railway station
Stayed 2 nights in Oct 2024

8/10 Good

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need.
Stayed 1 night in Nov 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful very clean. Hotel looks like it's just been done over. I cannot say enough good about it or the staff! 😁😁
Stayed 2 nights in Nov 2024

10/10 Excellent

Racquel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Seda T

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decent size rooms for a single guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Lucerne and the hotel was centrally located to shopping, food, etc.
Stayed 4 nights in Oct 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff extremely helpful with recommendations. Had a place to store luggage securely. Very walkable close dining and shopping, grocery. Not fancy but clean snd great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Luisa

Great location, near to my racing day
Stayed 1 night in Oct 2024

10/10 Excellent

Sheridan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay exceeded all expectations. The staff were consistently welcoming, and the daily cleaning service was impeccable every time. Although I didn’t have breakfast with them in my stay I’m sure it would of been great.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sets in heart of city. Very convenient to access great restaurants and shopping. Definitely recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tinyawee

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were ver friendly and helpful
Stayed 2 nights in Oct 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run and updated older property
Smart, efficient concierge staff welcome you in this (basically spotless) updated boutique hotel near the city centre. It has a small bar, restaurant/breakfast room and stylish suites with good coffee makers.
Stayed 1 night in Oct 2024

8/10 Good

Dale, Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed and linens, some areas in hotel had cigarette smell. Coffee maker nice, but took a hot minute to figure it out. Food and beverage very expensive in Luzern, hotel buffet also pricey. Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The bed and pillows were wonderful. Location was perfect!
Stayed 3 nights in Oct 2024

8/10 Good

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom were clean and comfortable, nice bed and shower. Airport shuttle service free for pick up but not for drop off. $5 per person. Restaurant was extremely overpriced, even for Switzerland. We walked out and went across the stress to the pizza place.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2024

4/10 Poor

Neema

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room wasn’t ready at 4.30 despite 3pm check in so disappointing
Stayed 2 nights in Oct 2024

6/10 Okay

Naazil

Liked: Cleanliness, property conditions & facilities
Clean but not as spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuda, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Responsive staff
Stayed 2 nights in Oct 2024