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Hotel Luzernerhof

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Luzernerhof

Interior
Point of interest
Lounge
Triple Room | In-room safe, free WiFi, bed sheets
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Hertensteinstrasse
    1 min walk
  • California
    1 min walk
  • Lucerne (QLJ-Lucerne Train Station)
    8 min walk
  • Emmen Air Base (EML)
    13 min drive

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

  • 161 sq ft
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Classic Penthouse | In-room safe, free WiFi, bed sheets

Classic Penthouse

  • 753 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Hotel de la Paix

Pet friendly
Free WiFi
Breakfast available
Housekeeping
4.2 out of 5, Very Good, (884)
The price is $145
per night
$165 total
includes taxes & fees
Jan 8 - Jan 9
Hotel de la Paix

About this property

Hotel Luzernerhof

4-star hotel in Old Town Lucerne
A bar/lounge, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Luzernerhof features a terrace, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Hotel Luzernerhof is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Regina Bar - Onsite bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 228 out of 554 reviews" "
Rating 8 - Good. 209 out of 554 reviews" "
Rating 6 - Okay. 73 out of 554 reviews" "
Rating 4 - Poor. 28 out of 554 reviews" "
Rating 2 - Terrible. 16 out of 554 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Big for the area. Showers were a bit fiddly since it was easy to splash outside the shower zone but it wasn't a huge deal once you learned to pull the folding door inward a little to allow for better drainage. Very clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

John, north hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room updated. Easy access. Will stay here again
Stayed 1 night in Sep 2024

8/10 Good

Sarah, Kanata

Traveled with group
Liked: Cleanliness, property conditions & facilities
A clean, modern hotel close to major attractions in Lucerne. The only drawback was that there was a lot of noise from the street Also, we had a non smoking room but we could smell cigarette smoke, presumably from the bar on the main level.
Stayed 1 night in Sep 2024

6/10 Okay

Gretchen

Disliked: Amenities
This property was just ok. I was especially annoyed that I was shown a certain price while browsing and booking but when I got to the hotel I had to pay another $50.00 because I had my cousin with me. I booked for two people but she said it was a single person price, so I’m not sure how that happened but I way overpaid for this room. I’ve stayed in much nicer places for half the price. It’s a dated hotel, with lukewarm staff. The beds were comfortable and the receptionist did give us each our own beds since I had to pay more. The comforters were clean, but there was a hair on our shampoo bottles in the bathroom and that really turned my stomach because I can’t deal with hair on anything.
Stayed 1 night in Sep 2024

6/10 Okay

Neelam

Traveled with family
Disliked: Property conditions & facilities
Bathroom sink is worst it wasn’t deep enough towards wall and top of that 8 inch wide counter kills every bit of convenience when you try to wash your face your head will hit counter above sink that’s stupid and even after complaint they don’t realize very unfriendly staff 👎👎👎
Stayed 4 nights in Sep 2024

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy connection
Stayed 1 night in Sep 2024

10/10 Excellent

Ellaine Grace, Newcastle upon Tyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the town center..
Stayed 1 night in Sep 2024

10/10 Excellent

Trina

Liked: Staff & service, property conditions & facilities
Beautiful room in Neely renovated property close to all of the main attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Rooms are good. Bathrooms are tiny, showers are tiny!
Stayed 2 nights in Sep 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great location, and fantastic hotel for a good price. Would stay again!
Stayed 2 nights in Aug 2024

4/10 Poor

Andy

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Can’t see how this hotel has an 8 score. The rooms are clean, comfortable, fairly modern and have a good shower but the hotel is located on a main road and from 5am is so noisy with traffic. Walls are thin so you can hear the conversation next door. Breakfast was poor, croissants were stale and the morning waitress was verging on being rude.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Balakrishna

Stayed 1 night in Aug 2024

6/10 Okay

Kareem

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Sheets smelled badly and one of the receptionists had quite an attitude. That said, location was very good. Book here if you need a discount option downtown.
Stayed 1 night in Jul 2024

8/10 Good

LIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Very convenient location, we were able to walk everywhere.
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Mario

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t check in because is not accessible for Weelchair and until to now not return my money The pert who attended my wife is rude and she said don’t know why not bury explain this complex is not accessible for persons in a wheelchair
Stayed 1 night in Sep 2024

8/10 Good

danpaul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortably
Stayed 3 nights in Sep 2024

6/10 Okay

Dana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location but no air conditioning, but at least the room was provided with a small fan and luckily the room actually stayed pretty cool. However, the power also went out and the man, probably a manager at the front forgot to bring us towels we requested. Small room, wasn't very comfortable here. Not much included.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. I would recommend the hotel. It is right downtown, walkable from the train, near everything, and one block from the lake. The only thing that was a bit disappointing is the mattress was very hard and the shower was like a phone booth. Other than that it was great, including the staff.
Stayed 3 nights in Sep 2024

8/10 Good

zhihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor from USA
Front desk was nice. The only problem is the bathroom sink clogged . Saw someone else had mentioned the sink clogged, looks like the hotel didn’t do anything about this. I stayed on the second floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area very close to main train station. Very walkable. Shops nearby. Room was clean and comfortable. The evening wasn't too hot, so we were fine with just the fan that they provided.
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nice and the staff is great. If you need to open the windows it is noisy. The bar a restaurant off the lobby are heaviky used by smokers so we never tried them.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Prajwol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2024