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Hotel Luzernerhof

4.0 star property

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Photo gallery for Hotel Luzernerhof

Interior
Bar (on property)
Point of interest
Lounge
In-room safe, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Lion Monument
    ‪5 min walk‬
  • Chapel Bridge
    ‪8 min walk‬
  • KKL Lucerne
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪64 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

8.2 out of 10
Very good
(12 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

  • 161 sq ft
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(51 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Classic Penthouse | In-room safe, free WiFi, bed sheets

Classic Penthouse

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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Exterior

Hotel de la Paix

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  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very Good, (914)
The price is $181
per night
$198 total
includes taxes & fees
Apr 5 - Apr 6
Hotel de la Paix

About this property

Hotel Luzernerhof

4-star hotel in Old Town Lucerne
A bar/lounge, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Luzernerhof features a terrace, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Hotel Luzernerhof is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Regina Bar - Onsite bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 246 out of 587 reviews
Rating 8 - Good. 217 out of 587 reviews
Rating 6 - Okay. 77 out of 587 reviews
Rating 4 - Poor. 29 out of 587 reviews
Rating 2 - Terrible. 18 out of 587 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, perfect location
This was a lovely hotel right in the middle of Old Town Lucerne. Everything we wanted and needed was within walking distance, including the train station. The hotel was clean and modern. The front desk staff was extremely helpful. The hotel provided us free access to public transportation. What a nice bonus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2024

10/10 Excellent

Ana fernanda quinones

Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.!! Walkable area
Stayed 1 night in Dec 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Left car in Migros parking lot and paid daily fee at hotel desk, much cheaper. Room was rather small but nice and the bathroom was lovely. Wonderful reception desk staff. Would stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

Meredith

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
Hotel services need improvement on hospitality
Morning breakfast service was terrible, server needs improvement on hospitality and politeness to guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Zealand solo traveler
Good clean and central hotel. Employees were very helpful and friendly. Would definitely recommend to all travelers.
Stayed 2 nights in Nov 2024

8/10 Good

Narissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked room for one night, check in was quick, efficient and staff was friendly. it was room number 500 with a view. Room was Clean and suited for one person. There was basic toiletries (towels, toilet paper,), also had a tea / coffee table. Room was basic but good enough for one night. Only negative was corridors had a smoky smell but once you enter room you don’t get that smell. Also, on check out I was able to leave my luggage to go sightsee and was able to return to collect it.
Stayed 1 night in Nov 2024

10/10 Excellent

Rene

Stayed 1 night in Jul 2024

10/10 Excellent

Natalia

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean.
Stayed 1 night in Nov 2024

8/10 Good

Janet

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but well laid out and functional. Good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. The room is clean and comfortable. It is in a very central location, but also convenient if you have to drive north. Just a little noisy because of the traffic
Stayed 1 night in Nov 2024

8/10 Good

Pinky

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located if you are a tourist with Swiss Pass. Train station is less than 10 mins walk and schedules are on the dot! Shopping places are waking distance too! Safe area!
Stayed 1 night in Oct 2024

6/10 Okay

HASAN

Liked: Cleanliness
Most of the staff were nice. One of the front desk worker was very rude. She worked late evening hours last night ( 11/12/24).
Stayed 3 nights in Nov 2024

10/10 Excellent

ellen

Stayed 1 night in Nov 2024

10/10 Excellent

Manoj Kumar, Hyderabad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property with lot of shopping and food options….10 min walking distance from railway station
Stayed 2 nights in Oct 2024

8/10 Good

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need.
Stayed 1 night in Nov 2024

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful very clean. Hotel looks like it's just been done over. I cannot say enough good about it or the staff! 😁😁
Stayed 2 nights in Nov 2024

10/10 Excellent

Racquel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Seda T

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decent size rooms for a single guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Lucerne and the hotel was centrally located to shopping, food, etc.
Stayed 4 nights in Oct 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff extremely helpful with recommendations. Had a place to store luggage securely. Very walkable close dining and shopping, grocery. Not fancy but clean snd great location
Stayed 2 nights in Oct 2024