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Chateau Guetsch

4.0 star property

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Photo gallery for Chateau Guetsch

Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated
Free minibar, in-room safe, individually decorated
Suite, Terrace, Lake View | View from room
View from property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Parking available

Explore the area

Map
Kanonenstrasse, Lucerne, LU, 6003
  • Chateau Guetsch
    ‪2 min walk‬
  • Mill Bridge
    ‪15 min walk‬
  • Musegg Wall
    ‪15 min walk‬
  • Emmen Air Base (EML)
    ‪15 min drive‬

Room options

View all photos for Corner Suite

Corner Suite | Free minibar, in-room safe, individually decorated

Corner Suite

  • 387 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, Lake View (Orangerie)

Free minibar, in-room safe, individually decorated

Superior Double Room, Lake View (Orangerie)

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Forster

Free minibar, in-room safe, individually decorated

Suite Forster

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, Terrace, Lake View

Suite, Terrace, Lake View | Free minibar, in-room safe, individually decorated

Suite, Terrace, Lake View

  • 786 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex Room

Duplex Room | Free minibar, in-room safe, individually decorated

Duplex Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room (Orangerie)

Free minibar, in-room safe, individually decorated

Superior Double Room (Orangerie)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

Superior Double Room, Lake View | Free minibar, in-room safe, individually decorated

Superior Double Room, Lake View

  • 226 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Queen Victoria

Suite Queen Victoria | Free minibar, in-room safe, individually decorated

Suite Queen Victoria

  • 441 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Rachmaninow

Suite Rachmaninow | Free minibar, in-room safe, individually decorated

Suite Rachmaninow

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room

Free minibar, in-room safe, individually decorated

Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chateau Guetsch

4-star Lucerne hotel close to Chapel Bridge
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Chateau Guetsch offers 27 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Belle Époque hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge), along with a car charging station.

Chateau Guetsch is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Restaurant Chateau - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CHF 20 per night)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 30 for adults and CHF 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Chateau

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1888
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 for adults and CHF 20 for children
  • Uncovered self parking fee: CHF 20 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 electric vehicle charging station and 2 Tesla charging stations.

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Chateau Guetsch
Chateau Guetsch Hotel
Chateau Guetsch Hotel Lucerne
Chateau Guetsch Lucerne
Chateau Guetsch Hotel
Chateau Guetsch Lucerne
Chateau Guetsch Hotel Lucerne

Chateau Guetsch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 528 reviews
Rating 8 - Good. 116 out of 528 reviews
Rating 6 - Okay. 31 out of 528 reviews
Rating 4 - Poor. 16 out of 528 reviews
Rating 2 - Terrible. 14 out of 528 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lulu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time
My first time staying at a "Chateau". The property is beautiful, and the view of the city from your hotel room is also one of our highlights of this trip. Also, we enjoyed the bar very much. The staff of this hotel are friendly and helpful too.
Stayed 2 nights in Oct 2024

6/10 Okay

Lu

Traveled with partner
Liked: Amenities
Disliked: Staff & service
The receptionists are very nice and helpful, but the man who claimed himself as the manager is unbelievably rude and racist.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The funicular made walking access to the great areas in Lucerne very convenient. We loved exploring the entire area.
Stayed 2 nights in Sep 2024

8/10 Good

Marshall, cutler bay

Stayed 2 nights in Aug 2024

10/10 Excellent

William Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very elegant. The views from the balcony were unbelievable. The staff was second to none. Highly recommended!
Stayed 10 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, beautiful views, great staff, comfortable beds. Be aware if traveling in warmer months, regular rooms have no air conditioning. I find that unacceptable for high end hotel. The main purpose of hotel is to provide there guests a comfortable room to end your day with and get a goodnight rest. Can’t do that in a warm humid hotel room. Very disappointing. There suits are air conditioned only.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Beautiful views, great rooms, and a wonderful bar. Service was excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

Rajarshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing with a great location. We had a perfect view of lake Lucerne from our room. The lift to go down to the main town was right next to the hotel and it was easy to get to the city from there. Our room was clean, large and spacious. There was a great restaurant in the hotel and the staff was warm, courteous and extremely helpful. There was parking at the hotel as well. Would highly recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guang Yu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel with great service. Breakfast had a large variety and the food was good too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Experience
Beautiful hotel. Lots of character and that castle-feel we hoped for. The hotel's funicular to transport you straight to town was great. All employees were very friendly and helpful. We very much appreciated the fan provided in our room as it does not offer air conditioning. They offered us prosecco when we checked in which allowed me to forgive the 1 stray hair we found in the shower. We would definitely recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like- unique, views, walking distance,staff Dislike- funicular broke down, a lot of walking,no AC in first room
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view , wonderful breakfast and staff. Forest trail nearby.
Stayed 4 nights in Jul 2024

10/10 Excellent

JEFF

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
No AC. Funicular broken
Funicular broken making hotel feel remote. Hot and no AC.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Historic beauty, but no AC in summer
The hotel is beautiful and has lovely views. Staff are kind and attentive. Unfortunately, since it is a historic building, it lacks some modern conveniences like air conditioning, coffee makers/water kettles in all rooms. As well, screens are not on windows or doors, so it’s best to leave the lights off to reduce number of insects in room, if opening windows or balcony doors at night to allow a bit of a breeze to combat the heat. Rooms are small but quaint. Beds comfortable and ample hot water. The funicular was broken the entirety of our stay, which made the hotel feel more remote and not convenient. Complimentary shuttle was available to pick up and drop off at the bottom of the funicular, but since the last car needed to be back at the hotel by 8pm, it was also limited. Overall, do not feel the cost and value were on par. Would recommend staying at a hotel with AC in Luzern proper, and go to the hotel for a cocktail around sunset to see and appreciate the spectacular views which are its best asset.
Stayed 1 night in Jul 2024

8/10 Good

Nicholas

Stayed 2 nights in Jul 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
Absolutely amazing!!!! One of the best hotels we have ever stayed in. Everything from the service to the staff and the amenities was out of this world. We will definitely be back. Thank you to all the staff who made our stay so wonderful!!! It was so worth it.
Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

GEORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic location with mind boggling views. Very attentive staff. Very good breakfast with good choices. Very close to city centre via the funicular. Will definitely recommend. The hotel is as expected old so the rooms are converted to modern standards. The bathroom is quite tiny with exhaust non-existent. We visited when Lucern was going through a hot spell. The air conditioner was too small for the size of the room which was split into two levels. Very good restaurant and bar on site with lots of functions going on. A great hotel to stay atleast once.
Stayed 4 nights in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!!
Glorious hotel!!! So romantic and the views were unbelievable. Breakfast every morning was fabulous. Service was impeccable. Absolutely recommend staying here.
Stayed 2 nights in Jun 2024

10/10 Excellent

meagan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel! The staff and property were incredible and the views were the cherry on top. I loved having parking on site. There is not a fitness center or spa but we truly didn’t miss not having the two days we were there. Close to bus stop.
Stayed 2 nights in Jun 2024