Cascada Boutique Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cascada Boutique Hotel

Hypo-allergenic bedding, free minibar, in-room safe
Point of interest
Exterior
Mountain view
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Bundesplatz 18, Lucerne, LU, 6003
  • KKL Lucerne
    7 min walk
  • Mt. Rigi
    7 min walk
  • Jesuit Church
    9 min walk
  • Emmen Air Base (EML)
    14 min drive

Room options

Family Room Large

  • Sleeps 6
  • 2 Queen Beds

Family Room Medium

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Double Room Large

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room Small

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room Medium

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Family Room Small

  • 376 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About this property

Cascada Boutique Hotel

4-star Lucerne hotel walkable to KKL Lucerne
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 4-star property.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Cascada Boutique Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 22 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 20 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1910
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Cascada Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 853 reviews" "
Rating 8 - Good. 251 out of 853 reviews" "
Rating 6 - Okay. 57 out of 853 reviews" "
Rating 4 - Poor. 18 out of 853 reviews" "
Rating 2 - Terrible. 3 out of 853 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location, modern clean room, friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The neighborhood is charming and it was conveniently close to the railroad station.
Stayed 2 nights in May 2024

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Best people and best service
Stayed 2 nights in Aug 2024

8/10 Good

Sherida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Oleg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I would say this is 3.5 star hotel , not 4 , nothing special . They don’t have bell man , so you take bags by yourself. First room we checked in , AC was not working. They moved us to different room, AC was working but it was making horrible noise, practically couldn’t sleep , but for 2 nights left did not want to move , they tried to fix it , was ok only for one day . But anyway, average hotel for that price .
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the train and old town
Big, bright room with comfy beds. Staff was welcoming and helpful!
Stayed 2 nights in Jul 2024

8/10 Good

Mariela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service for Switzerland, convenient location
Stayed 1 night in a Double Room Large. SERVICE - Check in/out was easy and pleasant. Upon check out we were offered a bottle of water each for our trip. A few drinks were included in the mini fridge. ROOM - We had a double room with a sofa bed. It was smaller than what appears in photos but we were OK for 1 night, longer stay may be difficult. Bathroom had a tub and toiletries. AC worked well. COMFORT - The people in the room above were very loud and we notified the hotel; the issues was handled quickly. NOTE - hotel is very close to the train station; we could see the trains coming/going. The negative was that you could hear the trains brakes screaching. LOCATION - good and convenient to the transportation, however, not exactly in the Old Town. VALUE - Seems overpriced for the $500/night we paid. Hotel was comfortable but definitely did not feel luxurious.
Stayed 1 night in Jul 2024

10/10 Excellent

Premal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station. Excellent staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and gave us waters and candy and anything we needed including directions and discounts to their restaurant. Had a good shower with shampoo and conditioner and free drinks in fridge.
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price..
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Robin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to give a shout out to the staff, especially the reception (Elena who was so incredibly helpful) and the man with the long black wavy hair (whose name I have unfortunately forgotten). I know his family is from Turkey. They were wonderful, helpful and professional!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucerne a place to remember
Amazing stay. Hotel was in a very good location to access the Lucerne train station and with the swiss pass every place in our wish list was at the reach of the hand. Hotel was very clean, staff was helpful and there is a spanish restaurant in the hotel that is worth to visit: the paellas are great and the staff are incredible. Breakfast was not included so if you re taking a train, or moving around the city is better to have it at the train station or in some other place: there are a lot and very good in food variety and price.
Stayed 1 night in Jun 2024

8/10 Good

Orit

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale and modern hotel close to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at this wonderful hotel. Walking distance 5 min from Lucerne train station. The staff was so attentive, room clean and well kept. That you for a great stay.
Stayed 2 nights in Jun 2024

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Solo Trip
Noisy from street noise. But nice. Good restaurant. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

YUKIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Chee Kheem William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms! Lovely staff, wonderful restaurant and convenient short walks to old Lucerne and train station. Will stay again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Zichao

Stayed 1 night in Jun 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. The location is convenient too. We will be back.
Stayed 2 nights in May 2024