AMERON Luzern Hotel Flora

4.0 star property

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Lobby sitting area
Boating
Premium bedding, in-room safe, blackout drapes, soundproofing
Premium bedding, in-room safe, blackout drapes, soundproofing
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Seidenhofstrasse 5, Lucerne, LU, 6002
  • Chapel Bridge
    ‪4 min walk‬
  • Lucerne Town Hall
    ‪4 min walk‬
  • KKL Lucerne
    ‪5 min walk‬
  • Zürich (ZRH)
    ‪64 min drive‬

Room options

Comfort Room

  • 247 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Comfort Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

About this property

AMERON Luzern Hotel Flora

4-star Lucerne hotel steps from Chapel Bridge
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
AMERON Luzern Hotel Flora offers 161 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1647 square feet (153 square meters) include conference space. This Lucerne hotel also offers a library, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

AMERON Luzern Hotel Flora is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
BACiO della MAMMA - This restaurant specializes in Italian cuisine.
Bar & Boulevard - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CHF 28 per night)
  • Self parking on site (CHF 28 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 28 for adults and CHF 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BACiO della MAMMA
  • Bar & Boulevard

Things to do

  • Ice skating
  • Library
  • Rowing/canoeing
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,647 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per day
Cribs (infant beds) are available for CHF 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night
  • Spa fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 for adults and CHF 14 for children
  • Self parking fee: CHF 28 per night
  • Nearby parking fee: CHF 28.00 per night (328 ft away)
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ameron Flora
Ameron Flora Hotel
Ameron Flora Lucerne
Ameron Hotel
Ameron Hotel Flora Lucerne
Flora Hotel
Hotel Ameron
Hotel Ameron Flora
Ameron Luzern Flora Lucerne
Ameron Luzern Hotel Flora Hotel
Ameron Luzern Hotel Flora Lucerne
Ameron Luzern Hotel Flora Hotel Lucerne

AMERON Luzern Hotel Flora Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 51 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Elisabeth, Gloucester

Traveled with family
Liked: Cleanliness, staff & service
Convenient location right by the train station and Chapel Bridge. Very walkable to Old Town. Staff was excellent. However, the room was small and the bathroom very dated. Also, the breakfast buffet was not worth the cost.
Stayed 2 nights in Jan 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tsai-Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Near the train station(within walking distance) The staffs are really friendly to introduce the area. Will recommend to others.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Near the station and very close to the old town. Good breakfast. Nice staff
Stayed 2 nights in Dec 2024

8/10 Good

Eimee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plug weren’t the right ones, no usbs.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasurable experience!
Very good experience overall. It’s just lack of few amenities in room e.g a microwave, a drying rack would have been handy
Stayed 3 nights in Dec 2024

10/10 Excellent

Edwin

Stayed 1 night in Dec 2024

10/10 Excellent

Jiaci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. 5 min to train station. 3 min to Chapel Bridge and lots of nice restaurants there. Hotel receptionists are really really welcoming, friendly, professional, and truly made out check in to check out the entire experience great!!
Stayed 1 night in Dec 2024

10/10 Excellent

Xie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for lucern
Location is next to the pier, old town, new town and main train station. Perfect for tourist. The receptionists are friendly and extremely helpful. Reached at 11am and my room was already ready for check in. Minibar free with beer, wines and soft drink. It is really one of the best hotel I have ever stayed in.
Stayed 3 nights in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and great location!
The hotel is in walking distance to both the central train station and bus pick up, so incredibly easy. Staff were very helpful with directions and helped to arrange tickets for the tram. The room is simple but clean and had everything we needed. I would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Revathi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants!
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been great, but…
Great location and could be a very nice place to stay, but…, hotel fails to indicate on website that they’re doing extensive renovations. That means being awoken at 7:00 am and being unable to stay in room during the day because of the construction noise. My wife was feeling ill and just wanted to stay in room, but not a reality with all the noise. When I asked why website doesn’t indicate the construction activities, I was told you have to call and ask. So, call before you book!
Stayed 3 nights in Dec 2024

6/10 Okay

wang cheng

Stayed 2 nights in Dec 2024

6/10 Okay

Luz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ameron Luzern
the room temperature is hot and when you open the window as they suggested, you can hear the road construction who worked until early morning
Stayed 3 nights in Oct 2024

10/10 Excellent

kang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Hotel Locati
Very ideal location near to the Chapel Bridge and Old Town. Just 150m walk.
Stayed 1 night in Sep 2024

10/10 Excellent

Sung Yong, LAKE OSWEGO

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at this nice and cozy hotel. Its location was perfect and has many options for dining. The old downtown area was just across the bridges. Fantastic memories from our staying. Strongly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alberto

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
centrally located and close to the train station. well worth the stay to enjoy the city. room was clean and quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Stayed 2 nights in Oct 2024

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is under renovation. The first person at the desk was very unhelpful, but when we returned to the front desk, we found some very helpful people that made a difference for us and future stays. The location is really nice as it’s a very short walk from the train station
Stayed 1 night in Oct 2024

10/10 Excellent

Feifei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at city center
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice. The beds are comfortable and the rooms are clean. Very close to tons of shopping and dining options as well as historic sites. Overall great place to stay.
Stayed 2 nights in Oct 2024

8/10 Good

Nila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to transportation & landmarks of the city., Staff very helpful & hotel is clean. The only negative thing is the bathroom shower is not adjustable the water goes out a lot outside & it’s half glass door which doesn’t help .
Stayed 2 nights in Oct 2024