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Altstadt Hotel Magic Luzern

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
City view from property
Jetted tub
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Brandgässli 1, Lucerne, LU, CH-6004
  • Lucerne Town Hall
    ‪1 min walk‬
  • Chapel Bridge
    ‪2 min walk‬
  • Saint Peters Church
    ‪3 min walk‬
  • Emmen Air Base (EML)
    ‪15 min drive‬

Room options

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

  • 1066 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Angel Room

Hair dryer, towels

Angel Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite | Minibar, in-room safe, individually decorated, individually furnished

Barock Suite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Property amenity

Hotel Luzernerhof

Pet friendly
Free WiFi
Breakfast available
Bar
4.1 out of 5, Very Good, (572)
The price is $162
per night
$179 total
includes taxes & fees
Feb 17 - Feb 18
Hotel Luzernerhof

About this property

Altstadt Hotel Magic Luzern

3-star hotel in Old Town Lucerne
Valet parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite.
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Altstadt Hotel Magic Luzern features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Lucerne hotel also offers laundry facilities, dry cleaning/laundry services, and shopping on site. Parking is available onsite for a surcharge.

Altstadt Hotel Magic Luzern is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 19 per person

Things to do

  • Shopping

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1500
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19.00 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 871 reviews" "
Rating 8 - Good. 356 out of 871 reviews" "
Rating 6 - Okay. 144 out of 871 reviews" "
Rating 4 - Poor. 53 out of 871 reviews" "
Rating 2 - Terrible. 44 out of 871 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

mei hui

Traveled with partner
Disliked: Amenities
Convenient, but the room pretty old and no ac
Stayed 1 night in Oct 2024

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was bad
Check in was at another hotel so we needed to walk to our hotel and then to the check in hotel and back with all of our suitcases Hotel said it had parking but they didn’t have available
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in historic inner city! Walkable everywhere in town to restaurants, shopping and sightseeing from the hotel! Wonderful staff at checking office located right at the hotel Krone right around the corner! Clean room and facility! Only very few utility vehicles as that part of the city is closed to traffic! Only minutes away walk from the train station across the bridge. Thank you altstadt Magic lucern hotel!👍
Stayed 2 nights in Oct 2024

2/10 Terrible

Neha

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Save yourself and your trip by not booking this property. All the things mentioned in other reviews (webs, check in at other hotel, no parking, terrible odour in the room, and flight of stairs) are all true. I wasted 1 hr just to find the hotel, another hr to cancel the property and find another hotel because the hotel was in such poor state.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacqueline

Location is the best!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Stayed 1 night in Oct 2024

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Beth, East Windsor

Traveled with partner
Liked: Cleanliness, staff & service
There are several different rooms offered at this location. Be aware that not all rooms are appropriate for all people. Someone over six feet tall would find the shower in the Angel Room of this hotel very difficult.
Stayed 1 night in Oct 2024

2/10 Terrible

Kamaldeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property. It’s not a Hotel rather a horrible bedroom only. Hard to locate
Stayed 1 night in Oct 2024

8/10 Good

Jaspal

Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location was amazing, and the staff was great. The TV didn’t work because of patchy Wi-Fi. It was hard to figure out where to park, but the staff was great once we checked in. The room was spacious
Stayed 3 nights in Oct 2024

8/10 Good

Mingqi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. next to Chapel bridge. Easy walk to train station and boat dock. Restaurant nearby.

10/10 Excellent

Ashwani Kumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached the hotel on the 6th October. The reception staff namely; Kay was very helpful and accomodating, on our request we were provided the room a bit earlier than the check-in time. Our room was on the 6th floor. After check-in we went around the Lucerne Lake. After coming back to the hotel we found that the elevator was not working so we went to the reception and informed the front office man who expressed his inability to do anything because no technician would be available on that day as it was a Sunday. I explained to the front office man that it would not be possible for my wife to climb the stairs and he should shift us to another property. To our absolute pleasure and surprise we were accommodated in a suite on the 1st Floor
Stayed 2 nights in Oct 2024

4/10 Poor

Andrei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All in all it’s an interesting place to stay with each room having a theme. But the parking is very hard to navigate, hotel offers valet but to find your way to the valet is hard. The check in desk is at a nearby hotel in a different building. Staff is friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altstadt Magic Hotel does it right!
We stayed in the Honeymoon Suite. It was spacious and the view is breathtaking! Would stay there again in a heartbeat! In the heart of Old Town over looking the water front! With a balcony!
Stayed 2 nights in Sep 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and relatively quiet. There were a number of restaurant options in the area and it was within easy walking distance to many of the sites that are clearly worth seeing. The breakfast was outstanding.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location and the romm
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline Rosa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Love the different themes of each room and the proximity to the river and shops!
Stayed 2 nights in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed in Egypt room which is top floor. Themed rooms are weird and kinda fun at the same time. Thank goodness weather was cool enough for open windows given room has no AC. Expensive due to location in center of old city. The beautiful clock tower ( just across the square) chimes the hours all night which made for unrestful sleep with windows open. I’d recommend ownership add AC to the room.
Stayed 2 nights in Sep 2024

6/10 Okay

David

Traveled with group
Liked: Staff & service
Lots of stairs to get to the room and kind of odd that you had to check in at a different hotel. Overall was in a good location
Stayed 2 nights in Sep 2024

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
interesting hotel entrance
the room was fine and clean. the beds were comfortable. The strange thing was there was no lobby and you checked in at a partner hotel. The entrance was in an alley that was usually filled with restaurant employes smoking under the overhang.
Stayed 1 night in Sep 2024

6/10 Okay

Carla, Lutz

Liked: Cleanliness
The day we arrived, the gentleman that greeted us was not the friendliest. Some people should understand that if you are working at the front desk you should be nice and welcoming to your guests. I wish I had his name. Later we were helped by a blond guy that was super nice. On our check out Kai was also super nice as well. In general the hotel is ok. Was close to everything. For one night was good enough. We opted to pay for breakfast which was great and the variety was very good.
Stayed 1 night in Sep 2024

2/10 Terrible

Ethel

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Most pictures shown on expedia were totally different to what we got, very disappointing. Room did not have AC which is understandable weather was nice, there was 2 little fans in a closet but none of them worked.
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for stay in Lucerne. The hotel was in Old Town. Room was quiet at night even with the windows open. Lots of things to do and see during the day. Easy walk to train station and could be anywhere in Switzerland in 1-2 hours.
Stayed 4 nights in Sep 2024