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Palazzo Dipinto

4.0 star property

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Photo gallery for Palazzo Dipinto

Interior
Room (Master) | Premium bedding, minibar, in-room safe, individually furnished
Interior entrance
Lobby sitting area
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Piazza del Palazzo Dipinto, 27, Lucca, LU, 55100
  • Puccini Museum
    ‪1 min walk‬
  • Piazza San Michele
    ‪2 min walk‬
  • Lucca Courthouse
    ‪2 min walk‬
  • Lucca (LCV)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Double Room

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Double Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually furnished

Suite

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Master)

Room (Master) | Premium bedding, minibar, in-room safe, individually furnished

Room (Master)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premier Room

Premier Room | Premium bedding, minibar, in-room safe, individually furnished

Premier Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Superior Double or Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

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About this property

Palazzo Dipinto

4-star hotel in Lucca Historical Center
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Palazzo Dipinto offers 19 accommodations with minibars and safes. These individually furnished accommodations include desks. Beds feature premium bedding. 32-inch LED televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and bidets. This Lucca hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Palazzo Dipinto is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 49.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 49.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT046017A1NIIJEKUO

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Dipinto Hotel Lucca
Palazzo Dipinto Hotel
Palazzo Dipinto Lucca
Palazzo Dipinto Hotel
Palazzo Dipinto Lucca
Palazzo Dipinto Hotel Lucca

Palazzo Dipinto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 328 out of 356 reviews
Rating 8 - Good. 20 out of 356 reviews
Rating 6 - Okay. 6 out of 356 reviews
Rating 4 - Poor. 0 out of 356 reviews
Rating 2 - Terrible. 2 out of 356 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Beautiful hotel with modern comforts. Great location and super staff. Loved staying here!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only hotel where the answer was never “no” !
The best hotel for us on our tour of Italy ! The only hotel where every member of staff was welcoming, interested in excellent service and where the answer to any question was always “yes”. Excellent quality food for breakfast , and impeccably clean .
Stayed 1 night in Sep 2024

10/10 Excellent

Terrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable luxury hotel in the historic city center. Top notch hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Rex, Portland

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and rooms were nice and big! We loved how centrally located it was to all the shops and restaurants. We would definitely come back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Giuseppina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

stephen, fareham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property well positioned
Stayed 1 night in Aug 2024

10/10 Excellent

Juan, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing staff. Very well designed with spacious rooms and the best breakfast I’ve ever had in italy! Delicious coffee at their bar but just one little disappointment… Nescafé in the room!
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
A real gem
The location was great but what really impressed us was the level of service. We were given great restaurant recommendations and things to do. We will definitely be back,
Stayed 3 nights in Jul 2024

8/10 Good

martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Lucca
Great hotel in central location. Lovely breakfast and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
A delightful oasis in the heart of old town Lucca. Recently modernised with all ammenities inc elevator in what was once a carriage house. They’ve done a fabulous repurposing of an ancient structure in to an up to date first class hotel. The car parking was a welcome bonus to have in an otherwise not car friendly city.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Isabella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful and the women working there kind and very friendly . We ended up seeing the Palio because of their help and was an amazing experience. We will go back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern and fancy! We loved it!
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in center of Lucca within minutes walk to all historical sights. Clean and convenient.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a lovely centrally located modern boutique hotel within a converted historic building. The amenities are all top notch and new and the staff are friendly and helpful. We would have liked to have had a longer stay in Lucca as everything about Palazzo Dipinto was excellent!
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca sweet Lucca
Perfect location in the center of the walled city. Convenient parking is a huge bonus.
Stayed 1 night in Jun 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights prior to departure from Pisa. The hotel is centrally situated in a quiet location within the walled city. Lovely room, clean & spacious , with good choice at breakfast buffet and the staff friendly and accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely. The staff was friendly and helpful. The breakfast was absolutely delicious! I would highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Charles, Granite Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to good restaurants and great shopping. 15 minute walk to train station. Excellent breakfast each morning and super service for everything from the staff. Would definitely stay here again!
Stayed 6 nights in Jun 2024