EXE Toscana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for EXE Toscana

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Free self parking
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Parking included
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Viale Europa 1135, Lucca, LU, 55100
  • Piazza Napoleone
    18 min walk
  • Nicola's Irish Pub
    3 min walk
  • Lucca Station
    17 min walk
  • Lucca (LCV)
    13 min drive

Room options

Double or Twin Room

  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room Single Use (Parking Exterior Incluido)

  • 204 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room (Parking Exterior Incluido)

  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room (With Extra Beds)

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Triple Room (Parking Exterior Incluido)

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Double Room (Extra Beds, Parking Exterior Incluido)

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Triple Room, Accessible

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Double Room Single Use

  • 204 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

EXE Toscana

4-star hotel in Lucca Historical Center
This smoke-free hotel features a fitness center, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
EXE Toscana offers 68 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a library, and multilingual staff. Onsite self parking is complimentary.

EXE Toscana is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eurostars Toscana
Eurostars Toscana Hotel
Eurostars Toscana Hotel Lucca
Eurostars Toscana Lucca
Eurostars Toscana Lucca Hotel Lucca
Lucca Eurostars Toscana Hotel
EXE Toscana Hotel
EXE Toscana Lucca
Eurostars Toscana
EXE Toscana Hotel Lucca

EXE Toscana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 283 out of 767 reviews" "
Rating 8 - Good. 346 out of 767 reviews" "
Rating 6 - Okay. 101 out of 767 reviews" "
Rating 4 - Poor. 24 out of 767 reviews" "
Rating 2 - Terrible. 13 out of 767 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Klaus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast super, Roomservice at best, fußläufig gutes Restaurant sowie die Altstadt erreichbar.
Stayed 7 nights in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover but plz be considerate when staying
Good, clean hotel with friendly, helpful staff. However, as usual it’s the guests that spoil it! Slamming doors as midnight & after is never courteous & the group partying in the adjacent room to ours were just inconsiderate. It’s a busy hotel so therefore, quite noisy, especially during the night - we asked for a quiet room but the hotel staff can’t be held responsible for my fellow guests who don’t have any consideration. Parking was free, easy & a bonus & it’s a 15-20 minute walk from the old town & station which is reasonable for a city.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern city hotel
Hotel easily accessible from rd links with secure parking. After initial mix up telling us no booking held reception found our reservation and room was good. Easy walk from hotel to centre of Lucca enough restaurants nearby to use. Room cleaned /laundry everyday if u wanted it. Coffee Tea facilities in room would be useful for this grade of hotel (whilst available in reception area for a charge not everyone wants to mix with other guests)
Stayed 3 nights in Sep 2024

8/10 Good

NATALIE

Stayed 1 night in Aug 2024

2/10 Terrible

Svetlana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for me..just off the Motorway..lovely room and excellent air conditioning..barrier with parking..only 1 disappointment..the Restaurant is currently closed.
Stayed 1 night in Aug 2024

8/10 Good

Lahiru

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The staff was excellent and nice. The beautiful lady at the front desk on Saturday, 10/8 at 1:00 pm, was absolutely wonderful and so kind. I wished I had gotten name. She called me a taxi but also shared great information about Lucca and Forte dei Marmi. Brava!!!
Stayed 2 nights in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. 15 min walk to the walled city. Modern and American style hotel. I'd stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kenny

Stayed 3 nights in Jun 2024

6/10 Okay

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry to have to give this generally excellent hotel and average mark but it is let down by a terrible breakfast offering. On my 3 day stay I arrived for breakfast 1 hour before the stated end. Each time there were no hot items left, minimal fruits and a few stale rolls. I understand that there is a need to reduce wastage, but as a customer I had paid €13 each day and expected better than this. I requested scrambled eggs and this was provided but there was no indication that the staff would have offered this had I not asked. Simply unacceptable in 4* hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and walking distance to Lucca was okay. Didn’t feel unsafe but a little industrial
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 min walk to downtown Lucca. Parking on site very secure. Good breakfast. Very comfortable beds.
Stayed 1 night in Jun 2024

2/10 Terrible

lawrence

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Paid a lot of money for a place that didn't have an open restaurant, laundry, an iron, no working computer at the business center, nobody to assist . Staff was awful and rooms not nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

DRB Ventures Limited

Stayed 1 night in Jun 2024

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, room was clean and modern, plenty of parking. I highly recommend it especially for the price.
Stayed 1 night in Apr 2024

8/10 Good

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Apr 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Kaly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2023

10/10 Excellent

Emese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 min walk to train station 15 min walk to Lucca ( inside the walls ) Clean, modern hotel Close to supermarkets Walking distance ( 1hr ) to one amazing wine tasting experience, Trattoria Al Dotto
Stayed 4 nights in Oct 2023

6/10 Okay

Zeb un, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great staff and location with grocery store next door. Clean , just a little bit of a walk from train station.
Stayed 1 night in Sep 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Rooms clean and functional. Enjoyed the small bar but only open during weekday evenings. Good breakfast buffet. Wi-Fi had annoying habit of short drop-outs.
Stayed 7 nights in Sep 2023

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient next to the motorway and has easy access. It is 15 min walk to the old town( we did use a stop watch 😀). We were able to get a quick breakfast close by at a local coffee shop. Our only concern was that we were able to hear people in the neighbour g room. We could hear their conversations and coughing and did point this out to the front desk staff. They said that unfortunately they were booked and could not offer us another room.
Stayed 1 night in Sep 2023