This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Residence Inn by Marriott Lubbock Southwest offers 104 accommodations with washers/dryers and coffee/tea makers. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Lubbock hotel provides complimentary wireless Internet access. 50-inch LCD televisions come with Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Residence Inn by Marriott Lubbock Southwest features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Event facilities measuring 420 square feet (39 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and laundry facilities. Complimentary self parking is available on site.
Residence Inn by Marriott Lubbock Southwest is a smoke-free property.
Guests are offered a complimentary full breakfast each morning. A complimentary manager's reception is offered on select days.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily
Free manager's reception (select days)
Things to do
24-hour gym
Outdoor pool
Family friendly
Grocery/convenience store
In-room crib
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room washer/dryer
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Newspapers in lobby
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Business services
420 square feet of conference space
Business center
Meeting room
Outdoors
Barbecue grill
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Rooftop garden
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Pillowtop mattress
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
50-inch LCD TV with premium channels
Netflix
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Kitchen
Microwave
Stovetop
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
LED lighting
Recycling
Washer/dryer
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Residence Inn Marriott Lubbock Southwest Aparthotel
Aparthotel Residence Inn by Marriott Lubbock Southwest Lubbock
Lubbock Residence Inn by Marriott Lubbock Southwest Aparthotel
Aparthotel Residence Inn by Marriott Lubbock Southwest
Residence Inn Marriott Lubbock Southwest
Residence Inn by Marriott Lubbock Southwest Lubbock
Residence Inn Marriott Aparthotel
Residence Inn Marriott
Marriott Lubbock Southwest
By Marriott Lubbock Southwest
Residence Inn by Marriott Lubbock Southwest Hotel
Residence Inn by Marriott Lubbock Southwest Lubbock
Residence Inn by Marriott Lubbock Southwest Hotel Lubbock
Residence Inn by Marriott Lubbock Southwest Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 167 out of 259 reviews
10 - Excellent
167
Rating 8 - Good. 46 out of 259 reviews
8 - Good
46
Rating 6 - Okay. 21 out of 259 reviews
6 - Okay
21
Rating 4 - Poor. 9 out of 259 reviews
4 - Poor
9
Rating 2 - Terrible. 16 out of 259 reviews
2 - Terrible
16
8.8/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
alberto
Apr 9, 2025
alberto
Stayed 1 night in Mar 2025
10/10 Excellent
Donna
Apr 7, 2025
Liked: Staff & service
Donna
Stayed 1 night in Apr 2025
10/10 Excellent
Alberto
Apr 5, 2025
Alberto
Stayed 1 night in Mar 2025
2/10 Terrible
John, Midland
Traveled with family and small children
Apr 1, 2025
Disliked: Staff & service
The Hotel did not honor the type of room reserved and paid for in advance, even though I called 6 hours before arriving, confirming the reservation and room type which was,1 full Bedroom.
Had I been told the truth, I would have had 6 hours to change Hotels. Coming in at 3 AM in the morning left me few options and they knew they had me. In other words, a classic “Bait and Switch”. They absolutely knew they overbooked rooms and knew that late arrivals would not find other accommodations therefore they had to take what they had.
The same happened to a friend that was traveling with our group. Our group is large and attends many sporting events over a course of three months in Lubbock and I can promise this Hotel and other Hotels that are under the same ownership, they will lose all of our future business.
Moreover, this Hotel refused to correct the mistake or offer any type of refund.
The Breakfast had minimal items, not anywhere near what was advertised. The food area was not only poorly stocked but very unkept.
The room was not adequately stocked with towels and upon getting out of the shower, it was discovered that not even a hairdryer was available in the room.
I learned through investigation that the Manager had been terminated recently and the interim Manager was ill prepared to take over. I’ve also learned the name of the ownership group and which properties they own, and I will be doing several more reviews about this ownership and their other properties.
We had no hot water from Thursday night until Saturday morning. We checked out never having even had warm water. It was freezing. The staff was uninformed and completely unhelpful. We would never recommend this hotel due to terrible mismanagement.
The staff and hotel was second to none. Definitely wil be staying here again.
Frank
Stayed 1 night in Jan 2025
6/10 Okay
Denitra
Business traveler, Traveled with family
Jan 26, 2025
Liked: Staff & service
We had to take a cold shower. There wasn't any hot water our entire stay. When we brought it to the staff's attention, we were told that it was being worked on. There was a stain in the toilet, which made me question the cleanliness of the establishment.
The staff was nice.
This is the second year in a row we have stayed in a suite here for our family of 6. They are unfortunately chronically understaffed: requests for extra pillows and blankets, toilet plunger, all took 5-6hrs. They say your room is cleaned every other day but we had to empty our own trash and the one day they did clean our room, they took all of our hanging shower towels and bathmat and left us with one. The staff they have is very nice, but service and condition of the hotel keep declining.