Comfort Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Lobby
Suite, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, rollaway beds
Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
3430 W Loop 289, Lubbock, TX, 79407
  • South Plains Mall
    ‪4 min drive‬
  • Lubbock Christian University
    ‪6 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 2 King Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites

Lubbock hotel with indoor pool
This hotel features an indoor pool, a 24-hour business center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Comfort Inn & Suites offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Comfort Inn & Suites features an indoor pool and a hot tub. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Comfort Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Blessie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Toni

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room was extremely dirty. We had trash still on the nightstand from the previous guests.
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasn't cleaned very good, the pull out bed from the sofa was broken, and trash up under it. The elevator was in need a service, a really bad pop and jolt when going above the 2nd floor, elevator door sensors not working. Saturday morning sounded like a race track on the freeway.
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stuff
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here! We are here 3 days a week for work and the staff is always excellent!!
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort

Make sure to confirm you reservation again!

I arrived on a trip from another state to learn my reservation, which was booked through a third party had been cancelled per the hotel rep. This lead to a lengthy wait and multiple calls before I could check in after a flight across country. Very frustrating, especially with confirmed booking on my end and the end of the third party. The hotel pointed blame while I suffered the uncertainty of check-in with a paid for booking. Once in my room, the hotel condition was average with no major concerns about the stay. Would definitely second guess a future stay due to this experience. However, the housekeeping staff was amazing and very concerned with me having all my room needed during my stay! Kuddos to such an amazing team!
Stayed 3 nights in Jan 2025

8/10 Good

Jean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. The gentleman who served breakfast was an absolute delight!! He was so kind to my grandchildren. Thank you for a wonderful stay.
Stayed 1 night in Jan 2025

4/10 Poor

Adriana

Business traveler, Traveled with partner
Disliked: Amenities
No hot water had to shower with cold water, called front desk and maintenance guy was suppose to take care of it never did. Morning once again showered with cold water
Stayed 1 night in Jan 2025

10/10 Excellent

Chrystah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night but everything was great.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff members were friendly and mattresses were comfortable. There were more electrical outlets than I have seen in any hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

This was our first stay at a Comfort Inn in years. It was blissfully quiet and comfortable — a wonderful value!
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, amenities
Enjoyed my stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia, Miami

Stayed 2 nights in Jan 2025

8/10 Good

Tina, San Angelo

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Jan 2025

10/10 Excellent

Kk

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast the staff at night are the best!
Stayed 1 night in Jan 2025

6/10 Okay

Keshia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The two king size beds was very comfortable The room was really big The only thing that I did not like there was no internet or no TV. And the shower head did not work They need to replace the shower head.
Stayed 1 night in Jan 2025

6/10 Okay

Sandra

Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2025

6/10 Okay

Azucena, Houston

Liked: Cleanliness
T
Stayed 1 night in Dec 2024

10/10 Excellent

Valdemar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, decent breakfast, hot tub and pool worked.
Stayed 2 nights in Dec 2024