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Embassy Suites Lubbock

3.5 star property

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Photo gallery for Embassy Suites Lubbock

Lobby
Exterior
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot Tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Two-Room Premium Suite 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Premium Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Premium Suite, Accessible Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Accessible Tub 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Suite 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite, Hot Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Corner Suite, Hot Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Roll-In Shower 2 Queen Beds NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Executive Suite 1 King Bed NS

Combined shower/tub, designer toiletries, hair dryer, towels

Two-Room Executive Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 1 King Bed NS

Premium bedding, in-room safe, desk, iron/ironing board

Two-Room Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Lubbock

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1000)
$131 nightly
The price is $131 total
includes taxes & fees
Hilton Garden Inn Lubbock

About this property

Embassy Suites Lubbock

3.5-star Lubbock hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites Lubbock provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1894 square feet (176 square meters) include conference space. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

Embassy Suites Lubbock is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 542 out of 1006 reviews
Rating 8 - Good. 171 out of 1006 reviews
Rating 6 - Okay. 138 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 80 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

No heat will leave you heated!

The heat didn’t work got up at 1 am and it was 62 degrees in the room. In the morning, when my familystartes getting dressed.and moving around with the lights on, it warmed a bit. Sink wouldn't drain. Tub wouldn't drain. Wallpaper peeling. Looked like fecal matter was on the vent in the bathroom. Luggage cart had tires with tubes instead of hard tires, and they were flat. I called the lobby at 1 am and told them again as I checked out. There was no offer to make it right. I took pics but the app won't let me upload them.
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so run down. There was a crusty wash rag in our tub, the water in the shower is either hot or scalding. Bartenders were rude. Just a complete disappointment.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Sabrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to check in Friday at 3:30 and they told us to come back at 4:00. We asked for shower gel and they never came to refill it. The staff was friendly especially the breakfast staff. We will definitely stay at this type of hotel again. I loved how big the rooms are and comfortable the beds were.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter had the best time at this hotel
Stayed 1 night in Mar 2025

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Everything was awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Love it always.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Claudia

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente service!, only bad thing was the bed bugs on the sofa near the room entrance. The sink next to the bathroom was not that clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Debbie

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and room was clean. The overall stay was disappointing because the room was so dated and all though clean was dingy. The air-conditioning was also subpar and not much green space for pets outside. I expected more for the price and the name.
Stayed 1 night in Mar 2025

8/10 Good

DEBBIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Elizabeth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay started with a maintenance guy in her room with the door open. The pool had throw up in it. And breakcast was ok. Couch is wore out with cushons hanging out. But ambiance is super cool.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We love staying at Embassy because they’re usually always nice and also for the breakfast. This trip we had early mornings and didn’t realize breakfast would be served later on weekends so we weren’t able to eat. As far as the room, it’s very dated and worn out. Moldy vents in the bathroom. Shower was weak and when you adjusted the shower head, it somehow turned off the hot water.
Stayed 2 nights in Mar 2025

6/10 Okay

Joanie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Farrel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael D.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have been a better experience. High quality everything from the food, to the weightroom to the staff. All was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the freeway side are a little noisy but the bed was very comfortable. Breakfast had lots of choices but the cooked to order omlettes were the best! The atrium is beautiful. Would definitely stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was out of date. Wallpaper coming off in bathroom. Mold on bathroom ceiling. Stairway leads to outside and was unlocked. Not a great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

RANDOLPH, ROCCIADA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025