Embassy Suites Lubbock

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites Lubbock

Lobby
Indoor pool, sun loungers
Breakfast and dinner served, Italian cuisine
Lobby
Deluxe Corner Suite, Hot Tub  1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪8 min walk‬
  • Lubbock Premiere Cinema
    ‪14 min walk‬
  • Water Rampage
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Two-Room Premium Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Corner Suite, Hot Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Two-Room Executive Suite 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Two-Room Suite, Accessible Tub 1 King Bed NS

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Lubbock

3.5-star Lubbock hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites Lubbock provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1894 square feet (176 square meters) include conference space. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 507 out of 1008 reviews" "
Rating 8 - Good. 207 out of 1008 reviews" "
Rating 6 - Okay. 136 out of 1008 reviews" "
Rating 4 - Poor. 82 out of 1008 reviews" "
Rating 2 - Terrible. 76 out of 1008 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Booked 2 suites at the Embassy for a overnight stay for my sons 16th Birthday he had a few friends stay also and the suite was very accommodating for all them. There was a small bar like table for food and drinks we had a small balloon setup so there was plenty room. Pool was a good size they definitely enjoyed that. Breakfast was top tier!!! 👌 They were up at 645 heading down. Only thing that kinda was on low end is they didn't have both rooms ready so we checked in 1 at 4ish and the other about 645 pm. But overall i definitely recommended and will book again.
Stayed 1 night in Oct 2024

6/10 Okay

Katheryn

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
The staff is outstanding in all areas. The hotel has a neat design and is beautiful. We loved our room and it gave us and our son privacy at night. The complimentary breakfast was one of the best we have had in all our stays at hotels. Definitely will stay again if ever in Lubbock.
Stayed 3 nights in Oct 2024

2/10 Terrible

Danielle Hernandez

Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The overall hotel was lovely,. We've stayed here time and time again. It's been at least 10 years however. The lobby, the breakfast, the snacks and drinks in the evening are WONDERFUL. The rooms need updating TERRIBLY. The room was in a HORRIBLY loud area of the hotel. The towel rack was falling off the wall. The shower a=was dinky. The toilet was for a kindergartener, the sofa coach was like sitting on a trampoline. The TVs were great.
Stayed 4 nights in Oct 2024

2/10 Terrible

James

Disliked: Property conditions & facilities
I don’t feel I wanna get into detail right now. You will contact me in the future. I will be making contact with my Hilton honors program, but I hope you were reach out very disappointed with this property. I bet photos that I think corporate would need to look at knowing what standards you’re putting out there, This Property needs attention and some remodels An updating I don’t wanna go on very displace this property never of stayed at a property, discerning and uncomfortable like this one
Stayed 2 nights in Oct 2024

4/10 Poor

Jason, Southlake

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs an update
The hotel and itself looks nice, but it is very outdated and needs extensive repairs in their bathrooms and updated tubs. The cleanliness was OK but not great.
Stayed 1 night in Oct 2024

10/10 Excellent

Magaly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always. Employees are pleasant and always helpful. Love the evening reception and the made to order breakfast. Rooms are spacious and clean.
Stayed 1 night in Oct 2024

2/10 Terrible

Dana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No satisfied for a second time.
This is the second stay in the past year. In the first stay, there was a water leak by the bathroom sink. They placed a huge fan in the room to help dry out the carpet. The carpet never dried and the sink continued to leak. On this visit, the room was freezing and the thermostat did not work. They came in three time to correct the issue, but it was never corrected. We had to turn the air off and on to try and regulate the temperature. When I reported the issue to the manage, he said he would look into it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alicia, Stagecoach

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Loved it. Inside is open are airy. Pool area great for kids. Used restaurant for nice dinner for all. We were able to sit outside in a comfortable secluded area. Bar was a plus. Suite was large and comfortable. Could use some minor updates but size and comfort far outweighed that. Will definitely will stay again
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The fountains were pretty.
Stayed 1 night in Oct 2024

6/10 Okay

Miles

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Toilet ran all night long chairs look like they had not been cleaned. Edge of the baseboard was filthy. TV did not work in bedroom But it was excellent breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

russell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 3 nights in Sep 2024

2/10 Terrible

Kirbrina

It took 2 hours after check in time for our room to be ready.
Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Stayed 1 night in Aug 2024

8/10 Good

Alison

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The staff was awesome and the breakfast was delightful. But, the room was dated and the sofa seemed worn. Overall, the price, location and service were good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Robert Paul

Stayed 3 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

8/10 Good

Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Sep 2024