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Embassy Suites Lubbock

3.5 star property

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Lobby
Deluxe Corner Suite, Hot Tub 1 King Bed NS | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby
Indoor pool, sun loungers
Breakfast and dinner served, Italian cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Hot Tub
  • Laundry
$126
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Two-Room Premium Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite 2 Queen Beds NS

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Premium Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Premium Suite, Accessible Tub 1 King Bed NS

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 2 Queen Beds NS

8.4 out of 10
Very good
(77 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 2 Queen Beds NS

9.6 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite 1 King Bed NS

7.8 out of 10
Good
(47 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite 1 King Bed NS

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Corner Suite, Hot Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Deluxe Corner Suite, Hot Tub 1 King Bed NS

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Roll-In Shower 2 Queen Beds NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Roll-In Shower 2 Queen Beds NS

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two-Room Executive Suite 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Executive Suite 1 King Bed NS

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two-Room Suite, Accessible Tub 1 King Bed NS

1 bedroom, premium bedding, in-room safe, desk

Two-Room Suite, Accessible Tub 1 King Bed NS

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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Lobby

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  • Parking included
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  • Restaurant
4.6 out of 5, Wonderful, 1,002 reviews
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About this property

Embassy Suites Lubbock

3.5-star Lubbock hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Embassy Suites Lubbock provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1894 square feet (176 square meters) include conference space. This Tuscan-style hotel also offers a vending machine, multilingual staff, and gift shops/newsstands.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 541 out of 1009 reviews
Rating 8 - Good. 164 out of 1009 reviews
Rating 6 - Okay. 147 out of 1009 reviews
Rating 4 - Poor. 73 out of 1009 reviews
Rating 2 - Terrible. 84 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Jun 2025

4/10 Poor

Kathy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Roxanne

Business traveler
Disliked: Property conditions & facilities
My ac did not work it was hot I asked for a refund an was refused one
Stayed 1 night in Jun 2025

10/10 Excellent

First Methodist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Terreka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely amazing
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is quite dated. The furniture is beat up and scuffed. Bathroom was very small. Staff were awesome, and the food and happy hour were great! The kids said it felt like a very fancy hotel. Close to a lot of restaurants and shopping. Convenient and right off the highway. Overall we had a great stay!
Stayed 1 night in Jun 2025

8/10 Good

Gene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been nice to have hot water in the shower.
Stayed 2 nights in Jun 2025

4/10 Poor

Sara

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was really outdated. Everything was very old. Bathroom had rust and stains all over it. Furniture and walls had chips and stains. Door lock wouldn’t work half the time. The air conditioner didn’t work for one of our three nights. Will not stay here again unless they completely remodel the rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room. Very small bath. Good breakfast
Stayed 1 night in Jun 2025

8/10 Good

Shay

Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Nice property but pool was not working. Great staff. Very clean
Stayed 1 night in Mar 2025

2/10 Terrible

Chris, Casa Grande

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was excellent. Very much expected at Embassy Suites. This is a very low tech hotel. Standard outlets but if you have high tech devices such as phones, hearing aids, any USB items that need to be recharged then bring USB hubs with enough ports. They advertise an Italian restaurant, Just plan on expensive bar food. Misleading. Disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Hal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were superb!!! Just a beautiful facility!!! However, the swimming pool was just too cold for us. Wished that it had a little more comfortable temperature.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristin

Stayed 1 night in May 2025

10/10 Excellent

Stefanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the ambiance of the lobby, the rooms were nice. I especially loved the separate entertainment area that closes off from the beds, that really makes a world of difference! The only complaint id have is that the bathroom fan did not work and it make the room feel a little humid
Stayed 1 night in May 2025

10/10 Excellent

Christine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely spot! We particularly enjoyed the excellent included breakfast, which is the best of any hotel we have every stayed at. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service animal friendly, excellent breakfast and in-house bar, room service, nice pool and hot tub, but the customer service was outstanding! We will definitely stay here again!
Stayed 4 nights in May 2025

6/10 Okay

Nick

Traveled with family
Liked: Property conditions & facilities, room comfort

Nice hotel but would like daily housekeeping

The hotel is nice. My one complaint is I don't believe they have daily housekeeping. We stayed four nights, and they never cleaned our room. We had to ask them to take out the trash and refill the toilet paper after 3 days. This would have been fine if they told me at check in. I would for sure stay here again for a shorter trip.
Stayed 4 nights in May 2025

6/10 Okay

Deana

Stayed 2 nights in May 2025

6/10 Okay

Krisol

Traveled with family and small children, Business traveler
The pool was broken
Stayed 1 night in May 2025

10/10 Excellent

Taylor, Ballinger

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Will be back.
Stayed 1 night in May 2025

10/10 Excellent

Marietta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all so polite. The place is super clean. Breakfast was great!!
Stayed 1 night in May 2025

10/10 Excellent

Megan

Stayed 1 night in May 2025

10/10 Excellent

Flora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weccing shenanigans

Stayed 3 nights in May 2025