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Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Interior entrance
Property preview
1 bedroom, in-room safe, iron/ironing board, free WiFi
1 bedroom, in-room safe, iron/ironing board, free WiFi
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
$79
includes taxes & fees
Sep 24 - Sep 25

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • South Plains Mall
    ‪2 min drive‬
  • Covenant Lakeside Hospital
    ‪7 min drive‬
  • Texas Tech University
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Non Smoking Queen Handicap

1 bedroom, in-room safe, iron/ironing board, free WiFi

Non Smoking Queen Handicap

  • Sleeps 3
  • 1 Queen Bed

View all photos for Non Smoking Regular King

1 bedroom, in-room safe, iron/ironing board, free WiFi

Non Smoking Regular King

8.8 out of 10
Excellent
(84 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Non Smoking Double Queen Handicap

1 bedroom, in-room safe, iron/ironing board, free WiFi

Non Smoking Double Queen Handicap

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Double Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Smoking Queen Suite Handicap

1 bedroom, in-room safe, iron/ironing board, free WiFi

Non Smoking Queen Suite Handicap

  • Sleeps 4
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Non Smoking Queen Rolling Shower

1 bedroom, in-room safe, iron/ironing board, free WiFi

Non Smoking Queen Rolling Shower

  • Sleeps 3
  • 1 Queen Bed

View all photos for Extended Stay Non Smoking Suite

Extended Stay Non Smoking Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Extended Stay Non Smoking Suite

7.2 out of 10
Good
(26 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Non smoking double queen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Non smoking double queen

8.0 out of 10
Very good
(67 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Smoking King Suite

Non Smoking King Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Non Smoking King Suite

7.2 out of 10
Good
(15 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Non Smoking Queen Suite

Non Smoking Queen Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Non Smoking Queen Suite

8.0 out of 10
Very good
(23 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Ashmore Inn and Suites

Lubbock hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Ashmore Inn and Suites provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1744 square feet (162 square meters) include conference space. This Lubbock hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Ashmore Inn and Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 600 out of 1273 reviews
Rating 8 - Good. 304 out of 1273 reviews
Rating 6 - Okay. 171 out of 1273 reviews
Rating 4 - Poor. 87 out of 1273 reviews
Rating 2 - Terrible. 111 out of 1273 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Staff & service
There was 3 of us! Only 1 washcloth, 2 hand towels and 2 towels!!! Our towels had stains all over them, out fitted sheet had some kind of weird stain! Our a/c stunk when it kicked on. Our tv kept buffering
Stayed 1 night in Jun 2025

6/10 Okay

Juan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room we got had a couch in it that was covered in dog hair even though they made me sign a no pet agreement for that room. The air conditioning was off when we got there and I wasn’t able to cool the room for hours because the air conditioner just couldn’t keep up
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, Walmart was literally next door, very roomy for my family, only thing breakfast not to good and only hallways smelted weird
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Traveled with family
Liked: Staff & service, room comfort
it was relaxing only only complain. I have is no parking. I had to park out in the street walking through that parking lot at night. It’s kind of scary.
Stayed 2 nights in Jun 2025

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, pee on the toilet seat, towels dirty with hair on them, yellow stains on the sheets and pillow cases. Property was very uncomfortable with the all the questionable looking other guests and random in and out visits from people.
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Stayed 3 nights in Jun 2025

4/10 Poor

Blanca

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We booked here going off on the positive reviews and it was a disappointing. Dusty old room, no towels remote not working. Also the breakfast was terrible no waffle maker or microwave working. Just bad overall.
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We always stay here when we come to Lubbock!
Stayed 1 night in Jun 2025

8/10 Good

Jared

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness
Austin was the best CSR I've met out of our 3 stays here. Austin went above and beyond to help. Will return if needed, if we can get a room on the 1st floor.
Stayed 2 nights in May 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good on the stay and appreciate the great price.
Stayed 1 night in Jun 2025

6/10 Okay

Emilia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was incredibly friendly and helpful but the motel was definitely lacking. Our room had an awful smell, urine stains on the floor and looked like it had not been cleaned in weeks. We also felt unsafe at night walking from our car to the unlocked back door of the motel where people would hang out. Decided not to stay here again on our way back through town.
Stayed 1 night in Jun 2025

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My daughter had a basketball game at 8 am we went to dining area at 7:15 am there was no breakfast, the juice machine was broke. There was no fruit, no yougurt no eggs nothing. Our sheets were dirty and the mini fridge in our room was broke.
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice. Really nice staff. AC filter in room was plugged, so the room was warm even with the AC on full blast. After the filter was cleaned, it cooled down just fine. Breakfast was ok, enough options to keep the kids pleased.
Stayed 1 night in Jun 2025

8/10 Good

ELIZABETH

Liked: Cleanliness
This was a very lovely place however, there is absolutely no elevator. So if you are on the second floor, be prepared to get a hell of a workout carrying all your stuff upstairs. It’s also very hot in the building and the lobby. The rooms are OK, The bed was a little too firm but I slept well. The bathroom was clean however there was discarded products that weren’t picked up. Overall, I enjoyed my stay here and it was worth the money
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel in Need of Attention and Upkeep

The hotel has clearly seen better days. The overall condition felt neglected, especially in the bathroom where cleanliness was lacking—there was visible mold in the shower. Breakfast was disappointing as well; the food selection looked unappealing, and the juice dispenser wasn’t even functioning. To top it off, I was disappointed to learn that happy hour is no longer offered. Unfortunately, I think it’s time to look for a different place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Eric, Ropesville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my personal favorite hotels!
Stayed 1 night in Jun 2025

6/10 Okay

Silvia

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Emelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a cozy nice place. I would definitely stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Cleanliness
Rooms just need to be better cleaned, bathroom still had hair in the tub and on the floor, sink hadn't been cleaned. The worst part the smell of cigarettes and marijuana was so strong on the 2nd floor and our room we had to use room spray and crack the balcony door. Breakfast no juices, no waffles, it was around 7 and stuff was barely being put out . love the location of this hotel just needs to be cleaned better.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Ayerim

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in serious need of deep cleaning and renovations. My room was dirty. Carpet was not vacuumed curtains were stained. Bathroom was full of hair and the towels and shower curtain were also stained. The breakfast lacked everything. No waffle batter, no juice and dirty seats. There was a crack pipe in the parking lot.
Stayed 2 nights in Jun 2025

4/10 Poor

Christina

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
If you’re looking for something cheap, I would recommend this hotel. Otherwise, I wouldn’t. This hotel looks very nice but it’s so dirty. The hotel has carpet and it looks like it hasn’t been vacuumed. Our room was so nasty. It smells. And there were so much crumbs and stuff on the floor. They came to clean our room one day outta the 2 days that we were there. They made the bed one day. Our TV didn’t work, which was horrible when you have kids and you need to keep them busy. The breakfast was okay. I think hotels are just getting cheaper and stingy with items for breakfast. Im starting to see hotels are not even worth free breakfast. Sometimes Airbnb’s are the better choice. Also, this hotel has a huge humidity problem. You can see throughout the hotel that has leaks, it’s moist inside, our towels felt wet when we would shower. I’ll probably spend more money next time on a nicer, and cleaner hotel.
Stayed 3 nights in Jun 2025