Ashmore Inn and Suites

2.5 star property

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Photo gallery for Ashmore Inn and Suites

Relax in the inviting lobby area with comfortable seating, a fireplace, and lush greenery.
Experience the serene atmosphere of Ashmore Inn & Suites, surrounded by lush greenery and a well-maintained lawn.
Enjoy a home away from home with a kitchenette, flat-screen TV, and dining area.
Relax in comfort with a large bed, bedside tables, and a cozy armchair.
Welcome to Ashmore Inn & Suites, where guests can check in at the central reception desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
$79
includes taxes & fees
Aug 12 - Aug 13

Explore the area

View in a map
4019 S Loop 289, Lubbock, TX, 79423
  • South Plains Mall
    ‪2 min drive‬
  • Covenant Lakeside Hospital
    ‪7 min drive‬
  • Texas Tech University
    ‪8 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Non Smoking Queen Handicap

  • Sleeps 3
  • 1 Queen Bed

Non Smoking Regular King

8.8 out of 10
Excellent
(83 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Non Smoking Double Queen Handicap

  • Sleeps 4
  • 2 Queen Beds

Classic Double Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

Non Smoking Queen Suite Handicap

  • Sleeps 4
  • 1 King Bed OR 1 Twin Sofa Bed

Non Smoking Queen Rolling Shower

  • Sleeps 3
  • 1 Queen Bed

Extended Stay Non Smoking Suite

7.8 out of 10
Good
(23 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Non smoking double queen

8.0 out of 10
Very good
(65 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Non Smoking King Suite

7.2 out of 10
Good
(15 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Non Smoking Queen Suite

8.0 out of 10
Very good
(22 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Ashmore Inn and Suites

Lubbock hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Ashmore Inn and Suites offers 124 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Premium cable television is provided. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Ashmore Inn and Suites provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1744 square feet (162 square meters) include conference space. This Lubbock hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Ashmore Inn and Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests requiring a ground floor room should contact the hotel directly.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ashmore Inn
Ashmore Inn Lubbock
Ashmore Lubbock
Ashmore Hotel Lubbock
Ashmore Inn and Suites Hotel
Ashmore Inn and Suites Lubbock
Ashmore Inn and Suites Hotel Lubbock

Ashmore Inn and Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 594 out of 1184 reviews
Rating 8 - Good. 287 out of 1184 reviews
Rating 6 - Okay. 152 out of 1184 reviews
Rating 4 - Poor. 72 out of 1184 reviews
Rating 2 - Terrible. 79 out of 1184 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Staff & service

OK PEACE

This was a good place to stay a couple nights. Just unsatisfied that the pool was not heated. The water was very cold but the jacuzzi was inside. So kids using it as a swimming pool.
Stayed 2 nights in May 2025

8/10 Good

Billy, Lubbock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Stayed 3 nights in May 2025

10/10 Excellent

Reba

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Carey

Business traveler
Liked: Staff & service

Not Great

Building smelled stale and room smelled of smoke although it's a non smoking facility. Room was out dated... needs new furniture, appliances, finishes, etc. Also, breakfast was basically cereal, juice and luke warm coffee. Just not a great experience.
Stayed 1 night in May 2025

6/10 Okay

Paula, Shreveport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
20 years ago this was an elegant hotel. Now it is dimly lit and very dated. We were on the 2nd floor, no elevator. The young man at the desk did offer to help us get luggage up the stairs. We stayed 2 nights. The service staff came in and made up the bed, took out the trash and picked up one bath towel that was on the floor, but didn't leave a replacement towel. Breakfast was okay with several choices, but it wasn't refilled. We didn't even bother the second day.
Stayed 2 nights in May 2025

8/10 Good

Mike

Stayed 1 night in May 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Made the reservation via Expedia. When we arrived at the hotel we had driven nearly 6.5 hours to get to the hospital to take care of a very sick brother. We were obviously very exhausted and ready to for a comfortable bed. When we checked in we were given a room that smelled like cat urine and marijuana smoke. There was a fan on the floor that was there because they were attempting to dry the carpet from a recent flood. The room was obviously not ready for occupancy. The front desk person, Austin, then gave us a room on the second floor, however we had a guest that could not walk up the steps. Beware! they do not have a elevator! the way they get around the ADA accommodations is they have a limited amount of rooms on the first floor. I requested that they give us two separate rooms, one on the first floor and one the second floor. Austin's brilliant solution was to carry my disabled sister up yo the second. Eventually, Austin commented that he could not logistically split the hotel fees for the two rooms. We waited an additional 10-15 minutes, Austin said "could not figure it out" I then asked for a refund which he said would have to be resolved through Expedia. As a fellow business owner. my solution would have been to accommodate the guests with two separate rooms and figure how to make payment on the computer when the owner came in the next morning. However, he might have been operating from a business culture that they take the money first and then let the customer settle
Stayed 1 night in May 2025

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Megan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room stay

The room was dirty. There was hair in the bathroom. The carpet was pulled up/ripped. It appeared to have no upkeep over the years. The room additionally smelt of animal urine.
Stayed 2 nights in May 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay

Great! Never change you guys are awesome! Staff friendly everything clean ! Love love love
Stayed 2 nights in May 2025

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and courteous
Stayed 2 nights in May 2025

6/10 Okay

Silvia

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Basic room

Its a hotel room with a bed and shower. The cleanliness could be so much better. I did see a fingernail clipping in the far corner near the desk. The bed linen and bathroom were in better standing though. The property is older and outdated but gets the job done. The AC kicks like a champ though and the beds are decently comfortable. The breakfast is not our favorite but appreicate the effort. Its nit the fanciest but for the price we can make it work
Stayed 2 nights in May 2025

4/10 Poor

Jami

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Priscilla

Business traveler, Traveled with family
Liked: Staff & service
The front desk was super great. They were friendly and helpful. The room was not very satisfactory. The wallpaper was pealing in the bathroom. There was water damage from the upper room on the ceiling in the main room. The a/c seemed to freeze up during the night and had to turn it back on again. Though it was a non smoking room you could smell cigarette smoke in the room. It was nice to have access to the swimming pool from the room as it had a sliding door. Breakfast was offered but not satisfactory. Hotel is in a great location near restaurants.
Stayed 1 night in May 2025

10/10 Excellent

ARACELI

Liked: Staff & service

Good room shady cleaning crew

Great stay only thing is the cleaning kept my credit card that I accidentally forgot when we left and they tried to use it.
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Traveled with group, Business traveler
I didnt like the fact that there was not any towels but one face towel one other towel
Stayed 1 night in Apr 2025

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service
Reservation misunderstandings. The manager seemed condescending.
Stayed 1 night in Apr 2025

10/10 Excellent

Emery

Wonderful
Stayed 2 nights in Apr 2025

6/10 Okay

Sylvia

Liked: Staff & service
Disliked: Property conditions & facilities
Old property
Stayed 2 nights in Apr 2025

6/10 Okay

Lynn

Traveled with family
I liked the room rate-very reasonable. Accomodations were average: housekeeping did not make the bed or replace towels.
Stayed 4 nights in Apr 2025

8/10 Good

Karen

Stayed 2 nights in Apr 2025

8/10 Good

Ara

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Apr 2025