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Best Western The Hatfield Hotel

3.5 star property

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Serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Outdoor wedding area
In-room safe, desk, iron/ironing board, free WiFi
Serves lunch and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • South Beach
    ‪1 min walk‬
  • The Marina Theatre
    ‪14 min walk‬
  • Pleasurewood Hills
    ‪10 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

  • 767 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 2 Twin Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Best Western The Hatfield Hotel

3.5-star Lowestoft hotel with restaurant
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western The Hatfield Hotel offers 33 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary.

Best Western The Hatfield Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 10:30 AM.
LT1 Fish and Chips & More - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Terrace - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LT1 Fish and Chips & More
  • The Terrace

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Best Western The Hatfield Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 171 out of 415 reviews
Rating 8 - Good. 157 out of 415 reviews
Rating 6 - Okay. 58 out of 415 reviews
Rating 4 - Poor. 18 out of 415 reviews
Rating 2 - Terrible. 11 out of 415 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Room comfort
Not the greatest but ok
A rather dated hotel but value for mo rat was fine. Creaky floor boards which meant you heard lots of movement so not a great sleep. In the morning at breakfast the kitchen and waitress were talking on and swearing which was very disappointing. The setting of the hotel is very good
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Pre New Year 3 night get away
We had a lovely stay over three nights late December. All staff very friendly and polite. Room very good, plenty of room (204). Cooked breakfast tasty and well presented. Room nice and warm and splendid view of beach and sea. Thank you Mark and Helen Fenton
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay, change the shampoo...
Great price and great views, I love this area of England. The hotel did seem a little dated and the food fairly overpriced. However the breakfast was great! Spacious rooms however not much amenities in the rooms and the shower gel etc is horrible. Dont use it. Use your own.
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brendan

Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Stayed 2 nights in Nov 2024

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

R

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rob

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor stay.
Room was cold as was the shower. I have stayed here many times for work, reported these issues in the morning, but no follow up. Also getting a VAT receipt for my meal was an issue.
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Great
Lovely hotel, staff friendly, excellent Sunday carvery, and breakfast, and on seafront
Stayed 1 night in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service
Good value for money
We had a nice stay at this hotel which was in a good location. Good value for money which included a very nice breakfast. Mattress was a bit old and uncomfortable and could do with being replaced.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a very reasonable price
Stayed 2 nights in Nov 2024

2/10 Terrible

christina

Lovely break
Lovely. Overlooks the sea which was lovely the staff were very helpful we found it very relaxing which is what we wanted
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, with everything I needed. And a friendly cat too!
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, kind staff, nice room. Directly on the beach and walking/biking trail
Stayed 1 night in Oct 2024

6/10 Okay

Niviya

Business traveler
Convenience but overpriced
Stayed 5 nights in Aug 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jules, Croydon

Stayed 1 night in Aug 2024

6/10 Okay

Peter

Liked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Steven

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Plug hole of bath was full of toe nails, absolutely disgusting. This was 2nd room as other one stunk of spilt milk. Plus beds were very uncomfortable and tipped backwards. Poor experience
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024