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Zenitude Hôtel - Résidences Les Jardins de Lourdes

3.0 star property

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January 2025

Photo gallery for Zenitude Hôtel - Résidences Les Jardins de Lourdes

Fridge, microwave, stovetop, electric kettle
Interior entrance
Outdoor pool, sun loungers
Desk, soundproofing, free cribs/infant beds, free WiFi
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Pet friendly
  • Kitchen
  • Breakfast available

Explore the area

Map
8 Chemin De L Arrouza, Lourdes, Hautes-Pyrenees, 65100
  • Lourdes Covered Market
    5 min walk
  • Château Fort Pyrenean Museum
    5 min walk
  • Château Fort de Lourdes
    6 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    18 min drive

Room options

View all photos for Apartment (Duplex)

Fridge, microwave, stovetop, electric kettle

Apartment (Duplex)

  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 4 Twin Beds

View all photos for Superior studio, 2 single beds

Superior studio, 2 single beds | Desk, soundproofing, free cribs/infant beds, free WiFi

Superior studio, 2 single beds

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | In-room dining

Apartment

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard room, 2 Single Beds

Desk, soundproofing, free cribs/infant beds, free WiFi

Standard room, 2 Single Beds

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior studio, 1 double bed

Desk, soundproofing, free cribs/infant beds, free WiFi

Superior studio, 1 double bed

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double bed

Desk, soundproofing, free cribs/infant beds, free WiFi

Standard Room, 1 Double bed

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

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Zenitude Hôtel - Résidences L'Acacia Lourdes

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4.1 out of 5, Very Good, (616)
The price is $45
per night
$54 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Zenitude Hôtel - Résidences Les Jardins de Lourdes

3-star Lourdes aparthotel close to Basilica of Our Lady of the Rosary
Along with an outdoor pool, this aparthotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a children's pool are onsite. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Free WiFi, an electric kettle, and a hair dryer are among the other amenities available to guests. Weekly housekeeping is available.
Zenitude Hôtel - Résidences Les Jardins de Lourdes offers 79 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. 50-cm flat-screen televisions come with digital channels. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Zenitude Hôtel - Résidences Les Jardins de Lourdes features an outdoor pool and a children's pool. This eco-certified aparthotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Zenitude Hôtel - Résidences Les Jardins de Lourdes has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 6 per night)
  • Limited onsite parking

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with digital channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Desk

Pets

  • Pet friendly
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • Bicycle parking
  • Children's pool
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 floors
  • 79 units
  • Access via exterior corridors
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Saturday (8 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - noon)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-7 PM Monday-Thursday, 7 AM to noon on Sunday, and 2-8 PM Friday-Saturday.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Self parking fee: EUR 6 per night
  • Pet fee: EUR 5.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to August 31

Property is also known as

Jardins Lourdes
Residence Jardins Lourdes
Zenitude Hotel-Résidences Jardins Lourdes House
Zenitude Hotel-Résidences Jardins House
Zenitude Hotel-Résidences Jardins Lourdes
Zenitude Hotel-Résidences Jardins
Zenitude Hotel Résidences Les Jardins de Lourdes
Residence Les Jardins de Lourdes

Zenitude Hôtel - Résidences Les Jardins de Lourdes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 286 reviews" "
Rating 8 - Good. 105 out of 286 reviews" "
Rating 6 - Okay. 61 out of 286 reviews" "
Rating 4 - Poor. 17 out of 286 reviews" "
Rating 2 - Terrible. 15 out of 286 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Gillian

Traveled with group
Liked: Cleanliness
Good budget friwndly aparthotel
Was in lourdes for 4 nights. Zenitude Hôtel-Résidences Les Jardins was a good aparthotel. The only complaint i have is the sofa bed was causing me pain in knee and back. The pool is nice cold to enter but you soon warm up when swimming
Stayed 4 nights in Aug 2024

2/10 Terrible

Varnie

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
People were Very friendly!
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Traveled with partner
Liked: Amenities
The receptionist are very accommodating and the room has all the facilities needed. Restaurants are close by for those that don’t want to cook
Stayed 1 night in Apr 2024

8/10 Good

Shanmugavadivelu

Traveled with family and small children
Liked: Cleanliness, amenities
I booked because it had a swimming pool but it is currently not in use. The facilities should exclude if the swimming pool is currently not in use.
Stayed 4 nights in Apr 2024

6/10 Okay

Stéphanie

Traveled with group
Liked: Cleanliness
They do not clean your apartment during your stay. Nor provide clean towels everyday. Reception should be manned at all times.
Stayed 4 nights in Oct 2023

10/10 Excellent

Blesilda

Stayed 3 nights in Oct 2023

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Emmanuell

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

6/10 Okay

Terrie

Traveled with family
Disliked: Cleanliness
Basic but OK
This hotel/apartment was good booked two rooms one the air conditioning wasn't working right and they only cleaned one room the day before we booked out after 5days into our 7 day stay other room wasn't cleaned at all had to ask for clean towels and toilet paper bins were never emptied and they never check air conditioning even though it being reported give us a fan to use, rooms quite small glad I booked two rooms for 4 people as each room slept 4 and would be a tight squeeze for 4 adults. Having a pool was a great addition as it gave you a choice to relax by the pool some days but restaurant was closed and no were to get snack or a drink other then going to your room.
Stayed 7 nights in Jul 2022

8/10 Good

Qandeel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Tony

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Jean, Sydney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel. A little outdated but good facilities and when I needed to change the reservation, they were very helpful in making it happen.
Stayed 2 nights in Dec 2019

8/10 Good

Gianni

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Close to Lourdes, but room was ok need a bit of update. Especially the cleaning
Stayed 1 night in Aug 2019

2/10 Terrible

A.Lawrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like anything Very bad well coming No hospitality from Reseption All questions will be answered roughly With any kindness I don’t know why Expedia recommending This kind of hotel to a theirs best members? I never come back again
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
It was ok, AC was not working well, other than that simple hotel, good for the purpose.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Too small for 6 people
Stayed 3 nights in Oct 2018

10/10 Excellent

Rajanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was comfortable and despite my first impression it was fairly good. The only disadvantage was it was very dark around the entrance to the hotel and also the doors was shut at 6pm It was so dark trying to key in the code to open the door at night. I felt a bit unsafe walking in the area as it was so quiet and dark.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay to stay at the apartment, sunny room with a fresh air.
Stayed 3 nights in Sep 2018

4/10 Poor

Jackie

Don’t stay in hotel of town!!!
Old, drab and tired hotel just like the town of Lourdes!!! I suggest parking in Town, seeing the bits of the town you want to see and then moving on quickly to some of the other lovely surrounding areas!!
Stayed 1 night in Sep 2018

10/10 Excellent

Carolyn, Manitoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cozy and just the right size for our family of six. Only negative, was the pull-out sofa not very comfortable.
Stayed 1 night in Aug 2018

6/10 Okay

Bickram

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel of concern
The hotel was easy to find. It was within reach to shops and restaurants. The studio’s bedroom was not comfortable. The fridge makes a terrible noise and disturbed our sleep. Our room overlooked to the cemetery. The studio needs some updating. The staff at the reception are very friendly.
Stayed 5 nights in Aug 2018