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Hotel Panorama

4.0 star property

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Photo gallery for Hotel Panorama

Minibar, in-room safe, desk, blackout drapes
Exterior
Suite | Minibar, in-room safe, desk, blackout drapes
Lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • Housekeeping
  • Breakfast available

Explore the area

Map
11/13 Rue Sainte-Marie - BP85, Lourdes, Hautes-Pyrenees, 65103
  • Porte St-Joseph
    ‪1 min walk‬
  • Basilica of St. Pius X
    ‪3 min walk‬
  • Stations of the Cross
    ‪4 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪14 min drive‬

Room options

View all photos for Double Room with Balcony

Minibar, in-room safe, desk, blackout drapes

Double Room with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

View all photos for Twin Room

View from room

Twin Room

  • 236 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Single Room, Balcony, City View

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 178 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple room with balcony

Triple room with balcony | Minibar, in-room safe, desk, blackout drapes

Triple room with balcony

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

Hotel Panorama

4-star Lourdes hotel steps from Basilica of St. Pius X
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Hotel Panorama offers 106 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Lourdes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 323 square feet (30 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge).

Hotel Panorama is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Le Panorama - This buffet restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Panorama

Things to do

  • Indoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1975
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-cm TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between October 20 and February 4.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Panorama Lourdes
Panorama Lourdes
Hotel Panorama Hotel
Hotel Panorama Lourdes
Hotel Panorama Hotel Lourdes

Hotel Panorama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 503 reviews
Rating 8 - Good. 170 out of 503 reviews
Rating 6 - Okay. 70 out of 503 reviews
Rating 4 - Poor. 14 out of 503 reviews
Rating 2 - Terrible. 7 out of 503 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MIchael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food service was treble and very disappointing, was given cold onion soup, pizza was awful, the lady serving us was nice but everything from the get go wasn’t professional. I was served wrong soup to start with(soup of the day which I didn’t order) secondly it took more 30 minutes to get my food while my wife finished her salad, thirdly both my pizza and onion soup served the same time. I was so disappointed but the front desk staff was excellent and professional. I will never eat in that restaurant if I ever come back to Lourdes.Dr.Mike
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panorama. Great hotel. Great location.
Stayed 4 nights in Nov 2024

8/10 Good

Tissa

Stayed 3 nights in Oct 2024

6/10 Okay

Raji

Stayed 4 nights in Oct 2024

10/10 Excellent

Glory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and hotel, however the elevator needs more maintenance It’s been a wonderful stay
Stayed 3 nights in Oct 2024

8/10 Good

Cora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

clemente

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Uyen

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Martin, El Paso

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge on us for two room but they gave us only one
Stayed 1 night in Oct 2024

8/10 Good

clemente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s dated but clean bed sheets and towels, bathroom separate from toilet w/ bidet, electric kettle provided, staff very friendly and accommodating esp we left early for the train station and will miss our breakfast so Leo at the front desk requested the kitchen that we can have our breakfast at 530 am we arrived at 5am and the gentleman, sorry I forgot his name opened the breakfast hall for us, thank you very much Sir! It has elevator too! Thank you all!
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first visit to Lourdes and my stay at the Panorama hotel could not have been better. The staff were so helpful and friendly - Veronique and Daria especially. The location is perfect for visiting the Sanctuaire and there are lots of shops, restaurants, cafés, etc very close to the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jehan

Traveled with family
Liked: Cleanliness, staff & service
Lovato
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosana

Liked: Cleanliness, property conditions & facilities
Very Nice staff and place.
Stayed 2 nights in Sep 2024

8/10 Good

Frederick

Traveled with family
Liked: Staff & service, property conditions & facilities
Booked 2 rooms with the balcony and panorama view. My room was nice and clean enough, but a beetle fell on my head from the vents from the AC. The second room had a very strong old people smell that didn't go away. But its an old hotel with lots of old and sick people visiting the area so its understandable; the elevators was big,clean, and working. I see house keeping cleaning everyday and in the hallway. The location was perfect close to the grotto and main strip of shops. I would stay again. Thanks
Stayed 2 nights in Aug 2024

8/10 Good

Moushumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Hector, Valley Stream

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Desperate need of improvement on the room carpet very stained and bathroom funky smell people on front desk make lose my train ride I did ask 2 hours prior for a taxi they never told me for some reason they cancel very bad communication
Stayed 2 nights in Aug 2024

6/10 Okay

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities
We love that the hotel is next door to the gate into the Lourdes Sanctuary, lots if food and shops around, very profesional staff , helpful and welcoming, the room was clean but the stains in the carpet and the A/C not working properly shows it needs some attention, besides that we were very happy.
Stayed 3 nights in Aug 2024

6/10 Okay

Denis Ching Sem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is in a fantastic location, and while the rooms are somewhat dated, they are still comfortable. Unfortunately, the hotel parking was full when we arrived, but there is a public parking lot just a few minutes away. The only drawback was that housekeeping service was quite late in the day. On one occasion, our room wasn't made up until 7 pm, even after we requested service because they hadn't come earlier.
Stayed 3 nights in Aug 2024

10/10 Excellent

diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Everything was in point.
Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Wonderful hotel 2 mins walk to Lourdes Sanctuary. Great restaurants and front desk service. Good size room. Would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamaica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and assisted us in getting a transport to airport.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvonne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing about this place are the staff. We had an issue with our window in one of the family rooms on the 6th floor and staff rehoused us for the night and the window was fixed the next day. Our room was clean and spacious for a family room. Perfect location, Close to the Grotto. Stafg arrranged our transport to the airport. Recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here 4 times, very convenient and clean. Close to everything and staff friendly.
Stayed 7 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive, room very clean comfortable. Definitely location was superb. Right at entrance of Lourdes, and center of all other gifts stores and restaurants
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024