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Hotel Padoue

4.0 star property

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Photo gallery for Hotel Padoue

Premium bedding, in-room safe, blackout drapes, soundproofing
Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing
Exterior
Premium bedding, in-room safe, blackout drapes, soundproofing
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
1 Rue De La Reine Astrid, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of the Immaculate Conception
    ‪5 min walk‬
  • Basilica of Our Lady of the Rosary
    ‪6 min walk‬
  • Massabielle Grotto
    ‪7 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Family Room

  • 334 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Twin Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Twin Room

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Comfort Triple Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Chambre Double ou Twin PMR

Premium bedding, in-room safe, blackout drapes, soundproofing

Chambre Double ou Twin PMR

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Padoue

4-star Lourdes hotel walkable to Basilica of the Immaculate Conception
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Hotel Padoue offers 155 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers. This Lourdes hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. 3 meeting rooms are available. This Lourdes hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking is available on site.

Hotel Padoue is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hotel Padoue has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 11 and February 8.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 11 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Padoue
Hotel Padoue Lourdes
Padoue
Padoue Lourdes
Padoue Hotel Lourdes
Hotel Padoue Lourdes
Hotel Padoue Hotel
Hotel Padoue Lourdes
Hotel Padoue Hotel Lourdes

Hotel Padoue Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 233 out of 377 reviews
Rating 8 - Good. 100 out of 377 reviews
Rating 6 - Okay. 29 out of 377 reviews
Rating 4 - Poor. 9 out of 377 reviews
Rating 2 - Terrible. 6 out of 377 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , walkable ,clean and comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alicia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate this hotel 11/10, I would. We stayed for 2 nights at Hotel Padoue and we could not have chosen a better hotel. We were a group of 6 in 3 rooms. Everything from the location, staff, cleanliness and facilities were excellent. I would wholeheartedly recommend Hotel Padoue to anyone looking for accommodation option in Lourdes.

2/10 Terrible

Maria-Lourdes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful stay, they should refund the money. We stayed 2 nights. After first night we left the room after 3 and they have not cleaned the room; I went to reception and ask why and to make sure they did, I was told they haven’t finished and not to worry, they assured me they would clean. We came back after 7 and the room was not cleaned. I went down again and was told housekeeping had left. They gave me a couple of towels and an apology. MLL
Stayed 1 night in Nov 2024

6/10 Okay

Ana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff is great but the cleaning crew was horrible. These was lots of hair underneath the bed covers, the cups at the sink had a thick old toothpaste ring inside and the upper level bathroom had a horrible BO the would not go away. Pretty nasty.
Stayed 1 night in Nov 2024

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Francisco

The lady in front desk of African ancestry was the best person in Lourdes. The hotel room A/C are switch off but she gave us a portable fan with heater. We paid more for this hotel due to A/C but they won’t switch it on claiming weather is cold. Toilet and shower is in separate door

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean! Staff very helpful and welcoming. We had to catch an early flight, they set up taxi and even had sack lunch prepared to go! Walking distance to everything. Highly recommend this hotel!
Stayed 1 night in Nov 2024

4/10 Poor

Maria-Lourdes

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We had a reservation for one night and decided to stay one more day. Reception was notified we will keep the same room for two nights. After first night we noticed it was after 15:00 and no one showed up to clean the room. I went to reception and asked, thinking they had gotten confused; the lady told us they were well aware, but they haven’t finished cleaning. We decided to leave and came back much later, only to find out they never cleaned the room; no clean towels, etc. I went down to reception and they apologized, however, housekeeping had left already. I’m very disappointed as I’m traveling with an older sister that just finished several cancer treatments and had to rest. Hotel prices and local taxes are so expensive to receive this kind of treatment. Hotel is ok but the service was terrible, and how they handle the situation awful!
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a easy walk from the grotto of Lourdes. Several shops and restaurants close by. Parking was quite a long arduous walk from the hotel. Great breakfast on site.
Stayed 1 night in Nov 2024

10/10 Excellent

Alfie, calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect location. Full services. Friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Amenities
Muy limpio, Buen servicio, brindan informacion. , una familia al pendiente de lo q se pueda ofrecer. Excelente experiencia
Stayed 3 nights in Nov 2024

10/10 Excellent

Norville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and.modern hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

DANG

Traveled with family
Liked: Staff & service, property conditions & facilities
Very nice area, feel safe
Stayed 1 night in Oct 2024

10/10 Excellent

Jose Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Ma Victoria

Traveled with group
Disliked: Amenities
We booked a hotel with an airconditioning no matter what the temperature outside is. The airconditioning at the hotel was not working. It was still hot when we got there and the staff has different explanations. We wanted a room that is cold when we got back from walking outside but we never got this. Instead they brought us an electric fan and allowed us to open the windows at night which is cooler but the problem is the noise outside stops around 2 to 3 qm and starts very early. When we talked to the assistant manager named Claudia, she said she can’t do anything about it and would not give us any partial refund to compensate for the trouble. Instead she was rude. Didn’t even apologized. Even asking me if I was hot in the lobby. Which is not the point. The point is you advertised your hotel to have an airconditioning so it should have one. Or rather that you have an airconditioning but it only emits hot air. The other staff members admitted that the airconditioning is not working . One time even brought us coke in the room because it was a hot afternoon and was very hot in the room. Breakfast is the same eveyday. You could get a more sumptous bfast for 15 euros /head that they charge , outside .
Stayed 3 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very helpful and nice
Stayed 1 night in Oct 2024

6/10 Okay

Miriam

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

salena mae, missouri city

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was sparkling clean, the staff were very friendly and helpful. They could not have been nicer. We had a grrat stay!
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024