WoodSpring Suites Louisville Southeast

2.5 star property

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Photo gallery for WoodSpring Suites Louisville Southeast

Porch
Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
10400 Brookridge Village Blvd, Louisville, KY, 40291
  • Outer Loop Plaza Shopping Center
    ‪6 min drive‬
  • Jefferson Mall
    ‪11 min drive‬
  • Southeast Christian Church
    ‪15 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

Room, 1 Double Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • 336 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

WoodSpring Suites Louisville Southeast

Hotel in Fern Creek
This hotel features laundry facilities, a 24-hour front desk, and express check-out. Free WiFi in public areas and free self parking are also provided. Limited housekeeping is available.
WoodSpring Suites Louisville Southeast offers 121 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

WoodSpring Suites Louisville Southeast features laundry facilities, express check-out, and an elevator. Wireless Internet access is complimentary. Onsite self parking is complimentary.

WoodSpring Suites Louisville Southeast has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

WoodSpring Suites Louisville Southeast Hotel
Value Place Brookridge Village Hotel
Value Place Brookridge Village Louisville
WoodSpring Suites Louisville Southeast Hotel
WoodSpring Suites Louisville Southeast Louisville
WoodSpring Suites Louisville Southeast Hotel Louisville

WoodSpring Suites Louisville Southeast Reviews

Reviews

6.6
Rating 10 - Excellent. 161 out of 537 reviews
Rating 8 - Good. 101 out of 537 reviews
Rating 6 - Okay. 96 out of 537 reviews
Rating 4 - Poor. 57 out of 537 reviews
Rating 2 - Terrible. 122 out of 537 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never actually stayed at the hotel. As soon as I opened the door to my room and saw the conditions, I had to leave immediately. The smell of cigarette smoke was overwhelming, and the presence of cockroaches made it impossible for me to stay. It was extremely disappointing, and I would not recommend this hotel to anyone!
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as advertised
Stayed 3 nights in Nov 2024

6/10 Okay

John, West Lafayette

Business traveler
Liked: Staff & service
Not fancy at all. The woman who was my sole contact was wonderful and got me checked in. However, my room at the very end of the hallway was immediately next to the exit. Very noisy and I wish I had thought to bring ear plugs.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Rod

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkout was at 11am, i was in the shower at 10:30 when i hear the cleaning guy in my room. After getting him out of my room he stood out side the door he didn't speak English but he understood i was pissed. I then go down to the front desk and he's down the there i asked to see a manager he acted like he didn't know what i was talking about so i left .I called the hotel and Dave answered the phone after going back and forth with Dave, Dave then tells me he doesn't understand English and that they use Google translate and could only say "he didn't understand you" Dave was terrible!! And he hung up the phone. In all my 45 years this was by far the worst service i have every received. I was telling Dave i told the cleaning guy"uo momento por favor" so i know he understood me the hotel smelled like a nursing home and corporate needs to come down. I never leave comments but this was unacceptable.
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service
We checked in around 1230 am and it was noisy with a worker cleaning & emptying trash and going out the door by our room. The lady at the desk was super nice & friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

Craig

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
called to check in after hours and was told that would be ok however after arriving was not able to appearently because they had to call the cops earlier to have a vagrant removed. however the maintenance guy told us he could "work somthing out" to get us up into room but would not be able to provide us a key. would not reccomend at any cost
Stayed 2 nights in Oct 2024

2/10 Terrible

Kaitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

ferhan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Bed bugs we had to leave
Stayed 1 night in Oct 2024

8/10 Good

Tyquan

Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 7 nights in Sep 2024

8/10 Good

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was nice. Blankets are thin. I couldn’t get warm. But overall I was satisfied and I would come back. There were just a lot of strange ppl walking around, hotel smelled of marijuana. It was ok tho.
Stayed 1 night in Sep 2024

6/10 Okay

Kiley

Traveled with group, Business traveler
Liked: Staff & service
Office staff was very nice and accommodating. We did notice they cleaned a lot but the smoking floor we got landed on made everything we owned stink like cigarettes. Other than that it was a great stay.
Stayed 13 nights in Sep 2024

2/10 Terrible

Ginger

Stayed 1 night in Sep 2024

4/10 Poor

Chappell

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, clean
Stayed 1 night in Sep 2024

10/10 Excellent

Shakeria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
David was really nice checking us in , I only stayed for a night but it was a good stay!
Stayed 1 night in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2024

2/10 Terrible

Matthew

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Within seconds of opening the door there were roaches found in the room. All of the hallways, stairwells, elevator and even our smoke free room smelled of cigarettes and pot. Even past ask that I wanted to see what the weekly rate would of been but they price gouged the hotel room from $60 a night to almost $300 a night.
Stayed 7 nights in Sep 2024

6/10 Okay

Todd

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tresor

Liked: Cleanliness, staff & service, property conditions & facilities
Stop people to smoke in the hotel even inside the elevator.
Stayed 1 night in Sep 2024

2/10 Terrible

Deric

Stayed 3 nights in Aug 2024

4/10 Poor

Susie

Business traveler
Disliked: Amenities, property conditions & facilities
This was a scary out of the way hotel. I arrived at midnight and there was people hanging out outside and no one at the closed check in counter. It was scary for a single woman. People hanging out inside the hotel seemed like a homeless shelter. Musty and dark.
Stayed 1 night in Aug 2024

4/10 Poor

William

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything smelled like cigarettes, mattress was extremely uncomfortable, people seemed to be living there. Staff was friendly and nice though.
Stayed 3 nights in Aug 2024

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not let one of my animals sleep in this establishment. The whole place seems like a drug house. Sketchy people roaming around. The room smelled like mildew, burn holes on the blanket, nasty stains on sheets. I was there for 35 mins and left.
Stayed 1 night in Aug 2024