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Ramada Plaza & Conf Center by Wyndham Louisville

2.0 star property

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Photo gallery for Ramada Plaza & Conf Center by Wyndham Louisville

Exterior
Dining
Property amenity
Interior entrance
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
9700 Bluegrass Parkway, Louisville, KY, 40299
  • Oxmoor Center
    ‪7 min drive‬
  • E.P. Tom Sawyer State Park
    ‪8 min drive‬
  • Mall St. Matthews
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

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About this property

Ramada Plaza & Conf Center by Wyndham Louisville

Hotel in Jeffersontown
Timezone: America/Kentucky/Louisville With a stay at Ramada Plaza & Conf Center by Wyndham Louisville, you'll be centrally located in Louisville, within a 15-minute drive of Kentucky Exposition Center and KFC Yum Center. This hotel is 11.5 mi (18.5 km) from Fourth Street Live! and 11.7 mi (18.8 km) from Louisville Slugger Museum. Make yourself at home in one of the 73 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Make use of convenient amenities such as complimentary wireless Internet access, wedding services, and a picnic area. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This hotel has 15 meeting rooms available for events. Free self parking is available onsite.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is available for a surcharge. This hotel offers access to a business center and 15 meeting rooms. Event facilities measuring 484376 square feet (45000 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area.

Ramada Plaza & Conf Center by Wyndham Louisville has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Ramada Plaza & Conf Center by Wyndham Louisville has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 484,376 square feet of conference space
  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1972
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 10
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool access at this hotel is for registered hotel guests only and is strictly enforced. Up to 5 wristbands per room are provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Ramada Plaza Louisville
Ramada Plaza Louisville Hotel
Ramada Plaza Louisville Hotel Louisville
Ramada Plaza Conf Center Wyndham Louisville Hotel
Ramada Plaza Conf Center Wyndham Louisville
Ramada Plaza Conf Center Wyndham
Ramada Plaza Louisville Hotel Conference Center
Ramada Plaza Conf Center by Wyndham Louisville
Ramada Plaza & Conf Center by Wyndham Louisville Hotel
Ramada Plaza & Conf Center by Wyndham Louisville Louisville

Ramada Plaza & Conf Center by Wyndham Louisville Reviews

Reviews

5.0
Rating 10 - Excellent. 85 out of 1000 reviews
Rating 8 - Good. 130 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 254 out of 1000 reviews
Rating 2 - Terrible. 303 out of 1000 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Tyler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Stayed 1 night in Mar 2020

2/10 Terrible

Meghan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

All kinds of NOPE!!!

Great place if you like broken doors, wallpaper falling off the walls and sticky surfaces.
Stayed 1 night in Mar 2020

10/10 Excellent

Paulo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel good weather.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Give second thoughts about staying.

Appears to be in the much needed remolding stage as our room was clean but the desk and chest had broken drawers, plus commode seat was very loose. Breakfast was not at all appealing as we just left and went to a near-by Chick-fil-A and had a very enjoyable breakfast. When checking out I mentioned to the desk clerk about the breakfast area being on the real cool side and his reply was (its cold outside).
Stayed 1 night in Feb 2020

4/10 Poor

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a normal Ramada

This facilities had zero amenities. The pool, shuttle, WiFi, exercise room and everything else has been shut down. The shuttle van is actually sitting in the parking lot though. They ripped us of with a ‘deposit’ that hasn't been refunded yet. The do not disturb sign was ignored. We were woke up by beating on the door. We had to shout multiple times we did not want housekeeping. Then they returned and did the same thing an hour later. We also had some very old ice cream in our room’s freezer. Very disappointed with this version of a Ramada.
Stayed 2 nights in Feb 2020

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy and Great Check in.

Great check thanks to a wonderful staff member name Eric at the front desk. He was so helpful. The room was great.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Wifi is very weak, we can’t do anything in room Morning buffet not too many choice
Stayed 5 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, amenities
Property was alright. The hotel is under renovations. So there was no indoor pool or restaurant. The sign in the lobby informed us the pictures online were not accurate as to what the hotel actually looked like in reality. There was a bit of water damage on the ceiling and the elevator didn’t work. The staff was very friendly and helpful. It was very basic but fair for the price. The continental breakfast was good compared to some places. We would be repeat guests overall. Dairy Queen was next door but using google it’s confusing to get to the hotel. It was quiet at night and every day staff cleaned the room.
Stayed 3 nights in Feb 2020

2/10 Terrible

Prasad

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst hotel in town. Whatever I have seen on google talking about hotel pics that was completely different
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Every thing was bad. Not as advertised. Nobar,no pool,no exercise room,hallways were freezing,breakfast wasnt good. No vacuum done in rooms.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds were comfortable and the rooms were clean. The commode was not working properly and the breakfast was the same every morning.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

I did not like that the Expedia customer service told me the hotel would take cash for a deposit and the hotel did not accept cash. Secondly, I was surprised the replacement hotel provided by Expedia required a $150 deposit. I wished the customer service person had communicated this before booking th he room.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

Corey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They Couldn’t Pay Me to Stay Here Again.

Front desk staff was very polite and courteous, however this was an awful hotel experience. While walking down the hallway to the room we noticed a random internet cord dangling from the ceiling. Some of the wiring IN the room had live wires dangerously exposed. They failed to mention the hotel was under construction leaving several common areas of the hotel inaccessible and the temperature very uncomfortably cold. We arrived at breakfast 1 hour after it started, and was informed there was no more hot food, only muffins and cereal. The pool was inaccessible, and there was no gym, suites, arcade, shuttle, rollaway beds or elevators.
This was placed at the front desk upon check in.
Stayed 1 night in Feb 2020

2/10 Terrible

Michael, DETROIT

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Overall property very updated and poorly finishes
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Basic, yet comfortable, rooms at a reasonable price. Room booked for overflow of family visiting from out of town.
Stayed 1 night in Feb 2020

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay of my life

There was renovations being done as early as 7am. The interior of hotel was freezing!! The debit card I used for the reservation and the credit card I used for payment were both charged. I had to wait until Monday morning to clear up the overcharging with my credit union. There was no fresh fruit at the continental breakfast. I only had processed foods to choose from it was a HORRIBLE STAY.
Stayed 3 nights in Feb 2020

10/10 Excellent

Yanet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Mohalee, New Jersey

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was a complete mess remodeling and everything was falling of the walls no ice machine vending machines not taking money a complete dump they should let you know when they are not up to par so you can be prepared no gym no no pool no nothing bathroom old and molded
Stayed 2 nights in Feb 2020

2/10 Terrible

Yunier, Louisville, Ky

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad experience in general. The whole installation needs a deep cleanup, hire better employees and get a lot of cosmetic details taking care ASAP.
Stayed 1 night in Feb 2020