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Hyatt Regency Louisville

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Regency Louisville

Exterior
Indoor pool
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking available

Explore the area

Map
320 West Jefferson Street, Louisville, KY, 40202
  • Kentucky International Convention Center
    ‪1 min walk‬
  • KFC Yum Center
    ‪6 min walk‬
  • Louisville Slugger Museum
    ‪11 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

  • 365 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

  • 365 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite (VIP)

Premium bedding, in-room safe, desk, blackout drapes

Suite (VIP)

  • 979 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite

  • 624 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Shower)

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (with ADA Tub)

Designer toiletries, hair dryer, towels

Room, 2 Queen Beds (with ADA Tub)

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt Regency Louisville

Louisville hotel connected to the convention center, steps from Kentucky International Convention Center
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Hyatt Regency Louisville offers 393 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Regency Louisville features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hyatt Regency Louisville has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
Sway Restaurant - This restaurant serves breakfast, lunch, and dinner.
Sway Bar - Onsite bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Sway Bar
  • Sway Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Louisville
Hyatt Regency Hotel Louisville
Hyatt Regency Louisville
Louisville Hyatt
Louisville Hyatt Regency
Hyatt Louisville Ky
Hyatt Regency Louisville Hotel Louisville
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Hotel
Hyatt Regency Louisville Louisville
Hyatt Regency Louisville Hotel Louisville

Hyatt Regency Louisville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, beautiful hotel
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

If you like someone else’s hair in your sheets…

It was ok until we pulled the sheets down and there were hairs all in the bed, all over, it was nasty.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Meagan, Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great restaurants and entertainment within walking distance.
Stayed 1 night in Feb 2025

10/10 Excellent

Jake

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were all extremely accommodating and helpful! Hotel was very nice, rooms were comfortable, restaurant was delicious! Conveniently located. Stayed here for 5 nights during a business trip. Would definitely stay again. 5 stars!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kodi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Traveled with family
We stayed at the Hyatt for two nights while attending an event at the Kentucky International Convention Center. The location of the hotel to the convention center is ideal, as it is connected by a sky walk. Upon checking in to our room, I noticed immediately that the carpet had not been swept. There were crumbs and little pieces of debris scattered around, including a child’s sticker. The rest of the room was decently clean, but the carpet had clearly been missed. The room itself was comfortable and plenty spacious for two. The heat worked well and kept the room warm without being too hot/dry (a big deal for us as my daughter is always cold and I tend to run warm). Other amenities in the room were standard. One major drawback of our room on the 4th floor was the noise level. It was so incredibly noisy well into the early morning hours; it sounded like it could have been coming from the pool, but I believe it was supposed to have closed well before then. In any event, it was very loud and disruptive to sleep, especially when the heat wasn’t actively blowing in the room to cut some of the noise. We ordered room service twice and while the food from the onsite restaurant was good, items were missing from both of my orders, including two cans of Pepsi that were $10(!) and toast that was meant to accompany my eggs. I expect to pay a premium for room service, but it seemed a little excessive, especially when the delivery was subpar. Overall, the staff was very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints! It was the perfect place to stay for an event at the Yum! Center
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the scenic views
Stayed 2 nights in Feb 2025

10/10 Excellent

Judith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service

Save your money and go elsewhere

* Not accessible (even tho they said it was verified by front desk when I checked in) * They lied about the parking * The room is the farthest from the elevator * There is no microwave in the room * The HDMI ports on the TV have been altered, so they can't be used * Breakfast not included * Their instructions on HOW to enter the hotel from the parking garage were incorrect * Blood on sheet * Toilet flushes, then returns some * and I'm sure I missed something
Stayed 3 nights in Feb 2025

10/10 Excellent

Betty Ann

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed with helpful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Kara

Stayed 2 nights in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2s a charm

I love this hotel. This is my 2nd ti.e staying here.
Stayed 1 night in Feb 2025

6/10 Okay

Josh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place. The bed and pillows were horrible though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024