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Hyatt Place Louisville East

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Louisville East

Seasonal outdoor pool
Bar (on property)
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Oxmoor Center
    ‪4 min drive‬
  • E.P. Tom Sawyer State Park
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Lobby

Drury Inn & Suites Louisville East

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (1011)
The price is $94
per night
$111 total
includes taxes & fees
Apr 21 - Apr 22
Drury Inn & Suites Louisville East

About this property

Hyatt Place Louisville East

Hotel in Jeffersontown
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Louisville East features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1170 square feet (109 square meters) include conference space. This business-friendly hotel also offers concierge services, laundry facilities, and a convenience store. Parking is available onsite for a surcharge.

Hyatt Place Louisville East is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Louisville East has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,170 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great management and staff
The staff and management couldn’t have been more accommodating. We were visiting Louisville for my father-in-laws passing and funeral and needed flexibility on timing etc. loved the location
Stayed 3 nights in Jan 2025

10/10 Excellent

Tommy

Stayed 1 night in Dec 2024

10/10 Excellent

Chizaram

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean environment, hotel room was comfortable and had updated amenities. We enjoyed our stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great people and great service, we will Stay there again
Stayed 5 nights in Aug 2024

10/10 Excellent

Samuel, Murray

Stayed 4 nights in Dec 2024

6/10 Okay

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Heather, Mesa

Stayed 2 nights in Dec 2024

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute worst customer service!!! Made a mistake when booking the reservation. Tried to fix the date and they refused to issue a refund so i could book the correct date and just took my money instead. Never want to stay at a place that treats people in that manner.

10/10 Excellent

Orion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and feel welcomed
This check-in was so very easy. Evan was very accommodating and offering to do anything necessary for me. He wanted to make sure I had a pleasant stay. I felt welcome and safe at the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilmore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Terri

Stayed 1 night in Dec 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms, Staff was friendly, had a hot Chocolate Bar which was nice on a cold night
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good people working there and reasonable rated
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Amenities, property conditions & facilities
More toliet paper in the room
Stayed 3 nights in Dec 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight
The layout of this particular Hyatt chain Is always tricky with the bath area. Way too small but function. The shower needs a good deep cleaning however we had a shower mat. Other than that it was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable king mattress, large suite like room, variety of hot and cold breakfast items, selection of drinks in the evening from the bar, friendly staff, convenient location for the zoo and mega cavern. Would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice clean rooms
Stayed 3 nights in Nov 2024

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a central location and easy to get to dining, shopping etc. overall the hotel is in a great location. Now the not so great parts. Upon checking in, the hotel staff were very rude. Did not want to tell me how much incidentals were being held on my card. It wasn’t until I threatened to leave that I was offered that information. I was not informed that parking was a fee. So as empty as that lot was, it was $10 a day plus $2 for processing that payment on the phone. When I asked why this was not listed as hotel parking costing money nobody had an answer. The bathroom was dirty, no cleaning staff came to our room despite us not having the do not disturb sign on our door. Hotel staff shared it was cleaned prior to us arriving however, hair was in the shower and sink. What makes this stay so disappointing is that a year ago, I stayed in this very same hotel and had such a great experience and the staff were so nice. Not sure what changed but man, this makes me so sad because I visit this area at least once a year and I most likely won’t stay here again :-( Hope others have a better experience.
Stayed 3 nights in Nov 2024

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Nov 2024

10/10 Excellent

Carson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they helped me out with getting in my room because i left the key card in my car and my car was towed nd they were really kind and told us if we needed anything to let them know
Stayed 1 night in Nov 2024