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Holiday Inn Express & Suites Louisville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Louisville Downtown by IHG

Exterior
Premium bedding, down comforters, in-room safe, desk
Exterior
Lobby
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
800 W Market St, Louisville, KY, 40202
  • Louisville Slugger Museum
    ‪3 min walk‬
  • Kentucky International Convention Center
    ‪9 min walk‬
  • KFC Yum Center
    ‪11 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 344 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

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The price is $140 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Louisville Downtown by IHG

Hotel in Downtown Louisville
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Louisville Downtown by IHG offers 145 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Holiday Inn Express & Suites Louisville Downtown by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 21 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 21 per day (50 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Suites Louisville Downtown by IHG
Holiday Inn Express Suites Louisville Downtown an IHG Hotel
Holiday Inn Express & Suites Louisville Downtown by IHG Hotel

Holiday Inn Express & Suites Louisville Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 912 out of 1461 reviews
Rating 8 - Good. 321 out of 1461 reviews
Rating 6 - Okay. 109 out of 1461 reviews
Rating 4 - Poor. 57 out of 1461 reviews
Rating 2 - Terrible. 62 out of 1461 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Stayed 4 nights in Feb 2025

6/10 Okay

Gina

Traveled with family
Bathroom issues the hole time!!! Not a safe area.
Stayed 1 night in Jan 2025

10/10 Excellent

Juatrina

Liked: Cleanliness
Loved it
Stayed 1 night in Feb 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel. Bed was comfortable , checkin was easy. Room gets very dark with the shades. Bathroom products provided are all Dove, which I didn't care for , but I had my own. Breakfast is only until 9am during the week, not amazing, but good if you want to grab something . Coffee and tea in the lobby. Water pressure was a little low in the shower , and the immediate area surrounding the building isn't much. Walk one block over to Whiskey Row. We ubered back at night , probably wouldn't walk it after dark.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room had a strong odor of feet, the breakfast was good the staff were great, just the smell of the room was an issue
Stayed 2 nights in Feb 2025

10/10 Excellent

Cambria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service
Would have been excellent except heating did not work properly.
Stayed 1 night in Feb 2025

8/10 Good

Angela

Traveled with family
Liked: Staff & service, room comfort

Ok - Quick overnight stay for Family of 5

We had a quick overnight stay for my family of 5. The room was acceptable, but there were a few minor things here and there that stood out, all in the bathroom. Room was booked for 5 people, bathroom was stocked with 3 towels and 2 washcloths. Hair in the tub and sink, body soap not refilled and it took a while to have soap brought up (we ended up tracking down room service in the hallway). The shower itself seemed visibly clean but there was dirt and grime that rinsed out of the shower door cracks when the shower spray direction was adjusted. Definitely could've been cleaner, the rest of the room seemed fine.
Stayed 1 night in Feb 2025

8/10 Good

Raymond Carl, Reading

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. The property was convenient to downtown areas.
Stayed 3 nights in Feb 2025

10/10 Excellent

Pate

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

kristen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Free EV chargers in parking ramp. $19 for overnight parking.
Stayed 2 nights in Feb 2025

6/10 Okay

Scott

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Chadwick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and clean. However, our toilet was broken.
Stayed 1 night in Feb 2025

10/10 Excellent

Chad

Stayed 1 night in Nov 2024

4/10 Poor

Janie

Business traveler
Disliked: Staff & service, property conditions & facilities

If you like white noise...

The bed was comfy the pillows were great... but I didn't sleep a wink because it sounded like water was gushing from somewhere all night long. No tissues in the room, 3 were in the box enough to make it look pretty.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It good
Stayed 1 night in Feb 2025

2/10 Terrible

Kelly, ELIZABETHTOWN

Disliked: Cleanliness, amenities, property conditions & facilities
I had to check in at 8 am and the room they gave me was not cleaned and the toilet was backed up and didnt want to compensate for this.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle, Normal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in town for one night to visit family at U of L. Our room was clean & the beds were comfortable. Despite children being loud and running in the halls when we arrived, our room was quiet, and we slept well.
Stayed 1 night in Feb 2025

4/10 Poor

Robert

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s Sunday morning and they stop breakfast at 9am! Who stops breakfast at 9am! I think they do this to save money. Less product they have to make. We got downstairs at 9:15. This is a perfectly normal time to eat breakfast. Will not stay here again!
Stayed 1 night in Feb 2025

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice easy stay with a friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I received a message about on going construction, the hotel was an excellent clean quiet space. The room was beautifully decorated. Clean quiet and secure with card accessible elevators. The breakfast buffet was delicious with many many options.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025