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Embassy Suites Louisville East

3.5 star property

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Lobby
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | 1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Pool
  • Laundry
$154
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • E.P. Tom Sawyer State Park
    ‪20 min walk‬
  • Oxmoor Center
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(10 reviews)
  • 430 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for King Suite

King Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

King Suite

8.8 out of 10
Excellent
(34 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite Two Doubles

8.6 out of 10
Excellent
(24 reviews)
  • 430 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Living area | 55-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 428 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area | 55-inch LCD TV with cable channels, TV

Suite, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Embassy Suites Louisville East

3.5-star Louisville hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites Louisville East features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2046 square feet (184 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Embassy Suites Louisville East is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Post - This bar serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Atrium Cafe - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atrium Cafe
  • The Post

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2,046 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 74 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Caleb

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It is very beautiful. Has restaurant and bar. Staff super friendly. Indoor pool very relaxing
Stayed 5 nights in May 2025

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

The room is always clean ! Beds are super comfortable and clean !!!! The breakfast is absolutely AMAZING! The staff is always friendly! 2nd time staying here and it was just as amazing as the first time
Stayed 1 night in May 2025

10/10 Excellent

Suzanne, Gilberts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything no complaints
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New model rooms are nice and clean. Good service.
Stayed 1 night in May 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice Place,,Don't Count On The Pool/Good Service

The hotel itself was amazing. Very clean, the rooms were nice, breakfast was great, but I had two issues. First, you CANNOT USE THE POOL WITHOUT A RESERVATION. We traveled 9 hours and had planned on our kids being able to get some energy out in the pool when we arrived. No such luck, it was full. Staff seemed very exasperated, but I imagined they had been dealing with unhappy parents due to the pool issue so I let it go. I was able to successfully get a "reservation" the next day, but our plans changed and we weren't' able to even use it. The room did not include a blanket for the sleeper sofa. I called down to request a blanket. Nearly an hour went by, no blanket. I went down to request a blanket. The front desk attendant was accommodating, but returned with a sheet. I explained what I needed, he said he may not be able to get one, housekeeping would have to. Returned with 3 more sheets and that's what I had to deal with that night. Next day, request a blanket again, and finally received it. We needed more towels our second night for baths, I called. Over an hour went by. No towels. Called again, was told housekeeping was fully cleaning a room, would bring them when they were done. (This was 9pm) Gave up and the 5 of us used the two clean towels we had left to dry off. And the towels never did arrive. I have never had such an issue with requesting ANYTHING from guest services anywhere else. I just thank God we didn't need toilet paper.
Stayed 2 nights in May 2025

4/10 Poor

Matthew, Hickory

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All the staff was good except when we first checked In. The guy over charged us. And only gave us one drink card.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Quanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort

Not quite as advertised

The hotel was very clean and nicely updated. We chose this hotel because it had an indoor pool. However, we had to sign up to use the pool in 30 minute time slots. There was also a max capacity of 5, so our entire family of 6 could not use the pool together. We were told we couldn’t even all enter the pool area together, even if one sat out…. even though there were tables and chairs for 24 in the pool area. This would have been a dealbreaker for us if we had known when booking. Housekeeping was by request only- we had to ask the desk for clean towels each day and for the garbage to be emptied. Very nice (included) breakfast and rooms were spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing! Breakfast was even better!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Stayed 4 nights in Apr 2025

6/10 Okay

Ryan

Traveled with family
Disliked: Cleanliness

Could have been better

Couch stunk like BO bad. Pool heater was off 2of3 nights. It was turned on again after I went to the front desk about it. Floor in pool room had same litter and hair all 3 days. Our room size was great and beds comfy. Floor had multiple stains (coffee)? Some staff not friendly (mostly around breakfast area). Breakfast was nice to have fresh prepared eggs but had a Smokey taste (grill not cleaned enough?). Ran out of multiple things, waffle mix, plates, cups, cereal, metal silverware. The premade scrambled eggs were bad (sorry traveling for work these scrambled eggs were terrible). Interior and exterior common areas well kept and felt classy (kudos!). Pool size was one of the big factors picking a hotel online knowing the kids would be in it each day but the appearance online looked way bigger than the pool in person.
Stayed 3 nights in Apr 2025

8/10 Good

ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Once you walk in it’s very well kept. Afternoon free drinks were a nice touch. The hotel was busy so they did run out of some staples during breakfast, but the omelette bar was nice to have. Would stay here again for sure.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chakeitha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, amenities
Fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben and Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast and kids enjoyed the pool!
Stayed 1 night in Mar 2025

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great place to stay! Newer hotel, very clean, great mattresses, located about 20 minutes outside of downtown in an office park area. Pool was beautiful - not too cold, good size and 4-5 feet deep. Great breakfast
Stayed 1 night in Mar 2025