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Embassy Suites Louisville East

3.5 star property

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Photo gallery for Embassy Suites Louisville East

Lobby
Terrace/patio
Lobby
Lobby
King Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Pool
  • Laundry

Explore the area

Map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • E.P. Tom Sawyer State Park
    ‪19 min walk‬
  • Oxmoor Center
    ‪6 min drive‬
  • Mall St. Matthews
    ‪8 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(10 reviews)
  • 430 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for King Suite

King Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

King Suite

8.6 out of 10
Excellent
(30 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Two Doubles

8.6 out of 10
Excellent
(24 reviews)
  • 430 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive, One King Bed, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Living area | 55-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 428 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area | 55-inch LCD TV with cable channels, TV

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub) | Living area | 55-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.0 out of 10
Wonderful
(8 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Drury Inn & Suites Louisville East

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (1023)
The price is $103
per night
$122 total
includes taxes & fees
Mar 25 - Mar 26
Drury Inn & Suites Louisville East

About this property

Embassy Suites Louisville East

3.5-star Louisville hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites Louisville East features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2046 square feet (184 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Embassy Suites Louisville East is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Post - This bar serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Atrium Cafe - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atrium Cafe
  • The Post

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2,046 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1003 reviews
Rating 8 - Good. 236 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nicole

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The elevator was down and it took at least 15-30 minutes to get up or down from the room. We stayed on the 3rd floor and the down button did not work for the one working elevator. There were no towels at the pool. Kids ran around with no adult supervision playing on elevators and running halls.
Stayed 2 nights in Dec 2024

8/10 Good

Ann

Okay place to stay.
Quiet room. Stains on the carpet. No restaurant or bar except during manager's reception. Very few snacks that were not replenished during the 1.5 hour manager's reception. Friendly omelet maker and very friendly bartender. Front desk not that friendly.
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Staff & service
Quiet place
Room was quiet. Somewhat clean - found plastic wrap in several places. Given only 1 hand towel instead of 2. Stains on the carpeting. No restaurant at first stay and second stay had restaurant only during manager's reception. No bar except for during manager's reception. Friendly omelet maker and very friendly bar tender.
Stayed 1 night in Nov 2024

6/10 Okay

Shala

Traveled with family
Liked: Staff & service, room comfort
TRASH THE LINEN
The kind host made the check-in process quick and efficient. There was only 1 guest elevator that worked the entire weekend. There was a sign that said an additional elevator was through the housekeeping washroom. It certainly seemed like an area guests should not walk through. When we got to our room (#320) it was clean, spacious, and very warm and stuffy. We turned on the air conditioner that made a buzzing noise but it never came on. A service guy came up and began tinkering, but they eventually asked us to move rooms. We nephew's room on the 2nd floor never had working heat or air. On day two, we requested a 2 fresh sets of towels. They only brought 2 large drying towels that were a dingy yellow color. When they brought the face towels they looked so awful they should be trashed. I wish I had taken pics. Summary... • They need to repair elevators. • Fix the heat/air units. • Invest in new linen. • Breakfast was greeeat!!!
Stayed 2 nights in Nov 2024

8/10 Good

Hani, Brookings

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They should operate the second elevator. One elevator is not enough for a huge facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and nice. We loved the large breakfast bar with the made-to-order omelets. Also the complimentary drinks in the evening were great. The staff was very nice and helpful. Our friend had a medical emergency and the staff was extremely accommodating and helpful. They were very supportive and allowed us to have the space and time to take care of the crisis we were having. We were very thankful for their help.
Stayed 3 nights in Nov 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
One of the elevators wasn't working and our shower leaked. But otherwise very nice and great breakfast in the morning. We enjoyed our stay and will use again.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend? Get away with grand kids
Trip was a weekend.Get away with my grand kids to visit lights under louisville was an excellent hotel with a made order omelet bar. and breakfast buffet
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was beautiful.They offer a happy hour and had made to order omlets in the morning which was great. The only thing questionable during the stay was that they claimed to have a restaurant and didnt have it operating. They had salads,soups,and cold sandwhiches you could purchase instead at the bar. Also the times of the piol had changed feom what the website said. I think their information should be updated because right now they are giving some false information,and aome people are relying on that and may have chosen to stay somewhere else if they knew this.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Hung

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very disappointed
To tell you the truth, I was disappointed in the hotel. It was extremely noisy to 2:30 am in the morning. Way over priced for a one night stay almost $300 after we left your hotel a few miles down we found a Holiday Inn Express for half that price !! . Yes you fixed up the hotel a little why should we pay for all that!! So very disappointed will not stay there again .
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If I had to define my stay at Embassy Suites, Hilton East. It would be extreme self-service. from having to trot up the stairs 5 floors because the elevator was out and the amount of guests, especially with children, was overwhelming for the single one. To being told there was a chef contracted to cook on the premises. Then having to trot out to get food because we were told there was no room service. I.E. NO CHEF, NO COFFEE, NO FOOD. We could have stayed in our car in the parking lot and got better service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary Kay

Traveled with family
Enjoyed our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Great!
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it here! The lobby and lounge area is beautiful and the rooms are nice and comfortable. Breakfast was really good too. The only downside for us was that the pool was deeper than most hotel pools we have swam in and that was upsetting for our kids. The shallow end is 4ft, so parents of littles be better than us and be prepared 😅
Stayed 2 nights in Oct 2024

8/10 Good

Paige

Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was beautiful, had a open glass elevator, great morning breakfast which you can take to your room. Eating lobby and sitting was open beautifully to a water fountain and elevators to watch people go up and down, it's 6 stories and you can see all the way down in to the open lobby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Stayed 1 night in Oct 2024

8/10 Good

Brooke

Traveled with family and small children
Disliked: Property conditions & facilities
Unfortunately this property remodeled and hasn’t updated their website to reflect that they no longer have bathtubs which we needed for our baby. The new showers also leaked horribly. Only 1 elevators was working. You also have to request housekeeping services, which was not said at check in. We love embassy suites, but definitely not our best experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and very nice staff!
Stayed 1 night in Sep 2024