Embassy Suites Louisville Downtown

4.0 star property

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Photo gallery for Embassy Suites Louisville Downtown

Dinner served
Property amenity
Exterior
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
501 South Fourth Street, Louisville, KY, 40202
  • Fourth Street Live!
    ‪1 min walk‬
  • Kentucky International Convention Center
    ‪5 min walk‬
  • KFC Yum Center
    ‪9 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 Queen Bed, Accessible, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 1 Queen Bed

Room, 1 King Bed, Accessible,(Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Suite, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (Conference)

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 410 sq ft
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Corner

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Louisville Downtown

4-star hotel in Downtown Louisville
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Embassy Suites Louisville Downtown offers 304 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites Louisville Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 15 meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include conference space. This Louisville hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Embassy Suites Louisville Downtown has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Embassy Suites Louisville Downtown has a restaurant serving dinner only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Brendon's Catch23

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown Louisville
Louisville Embassy Suites Louisville Downtown Hotel
Hotel Embassy Suites Louisville Downtown
Embassy Suites Louisville Downtown Louisville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Louisville
Embassy Suites Louisville
Embassy Suites Louisville Downtown Hotel
Embassy Suites Louisville Downtown Louisville
Embassy Suites Louisville Downtown Hotel Louisville

Embassy Suites Louisville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1005 reviews
Rating 8 - Good. 173 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Inga

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Property, Meh Service

The property is absolutely beautiful! Probably the nicest Embassy we have ever stayed in. The service was sub par. The blonde who checked us is gave us no instructions about our stay. No info on nightly reception, wifi, hours of breakfast, not even our free cocktail tickets. I literally asked the lady working the desk next to her (infont of the lady) and she gave me everything I needed. The original check in lady looked unbothered that someone was finishing her job for her. The next day at the cocktail reception I met other guests who said they also received an unwelcoming and lack luster welcome at check in. They also weren’t given their complimentary drink tickets. Our rooms tv would not turn on and our pull out sofa had no linens stored in the room. Maintenance also had to come back to unclog a toilet. Parking was also slim if you aren’t valeting. Other than this the property was clean and beautiful!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Comfy spot right at the bottom of 4th st live. Walking distance to a lot in town. Afternoon happy hour was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great! We loved it. Would go back!
Stayed 2 nights in Mar 2025

4/10 Poor

Sarah

Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Stayed 3 nights in Mar 2025

4/10 Poor

Jerry

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Great property, terrible management

Switched my room without telling me. They were oversold. Ran out of blankets, etc. Room didn’t have the traditional extra set. Had to use towels as sheets and blankets. Front desk left multiple messages for the manager to contact me and she still hasn’t after 11 days. I was told on my last call that she’s just too busy with meetings to follow-up.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Stayed 4 nights in Feb 2025

6/10 Okay

Ricardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is great. Walkable to restaurants, a lot of options. Not as close to the distilleries. My biggest problem was the stafff: on check in I gave my credit card and the lady said my card was on file. The next day I was awaken at 7:30 (I’m on vacation) by front desk sayin I have to go downstairs immediately to give my credit card for incidentals. I said I was sleeping and I would go after breakfast. The lady said her manager was asking. I went down after breakfast gave the credit card… she apologized and said her manager was still asking. My checkout was at an hour after that and the room was already paid so no point on forcing to get the credit card as if I’m criminal (it was their mistake to begin with). Valet asks to call 10 minutes in advance so they get your car. I called 15, and waited another 20 when I got there. Again good hotel, staff needs more training/support or a new manager
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Overall
Stayed 1 night in Mar 2025

4/10 Poor

Vickie

Traveled with family and small children, Business traveler
Disliked: Staff & service
When we checked in front desk we felt was rude to us.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Nathan

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities
was charged more then was told
Stayed 1 night in Mar 2025

10/10 Excellent

Anita Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I first arrived at the facility, I was tired after my flight, and I was given a room that someone was already in. On Saturday I needed the room cleaned at 8 am, I spoke with the front desk, and they stated they would have it cleaned. When I returned to the room they had not been cleaned yet. I went back up to the front desk and the head of housekeeping had an attitude and was rude.
Stayed 2 nights in Feb 2025

4/10 Poor

Diamond

Disliked: Cleanliness
Stayed 2 nights in Feb 2025

4/10 Poor

Ashley

Stayed 1 night in Feb 2025

10/10 Excellent

Violeta

Liked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Allison

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Makala

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and is super duper clean and work with me , with ANY problem I had thanks ESPECIALLY to the overnight staff The Best out of ANY hotel I’ve been to THANKS again for the family friendly experience!! !!!!
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Unless you valet - parking is an issue.
Stayed 1 night in Feb 2025