Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Louisville Airport Expo Ctr by IHG

In-room safe, desk, blackout drapes, iron/ironing board
Point of interest
Restaurant
Exterior
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Free airport shuttle
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    ‪6 min walk‬
  • Freedom Hall
    ‪10 min walk‬
  • Kentucky Exposition Center
    ‪11 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min walk‬

Room options

Suite, 1 Bedroom

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Conference Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 533 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 437 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 416 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 257 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed (Presidential)

  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5-star hotel in Fairgrounds
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space.
Crowne Plaza Louisville Airport Expo Ctr by IHG offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 49000 square feet (4552 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.
Al's Table - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al's Table

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24 meeting rooms
  • 49,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 225 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 352 reviews
Rating 8 - Good. 57 out of 352 reviews
Rating 6 - Okay. 39 out of 352 reviews
Rating 4 - Poor. 19 out of 352 reviews
Rating 2 - Terrible. 17 out of 352 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Gary

Liked: Cleanliness, staff & service
If I had known there was a YMCA convention with hundreds of loud kids all over, I would have stayed in another hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Derek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to request additional towels and bedding for couch bed, booked for six people …took awhile to get needed items
Stayed 5 nights in Sep 2024

6/10 Okay

Angela

Business traveler
No room service
I was very disappointed that the hotel did not have room service!
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Hotel was bright and clean. Nice place to stay the night before an early flight.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great for hotel airport proximity and convention center activities.
Stayed 3 nights in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dawn

Nice stay
Stayed 1 night in Nov 2024

8/10 Good

Dawn

Stayed 1 night in Nov 2024

6/10 Okay

STEPHANIE

Stayed 3 nights in Nov 2024

10/10 Excellent

shana, Godfrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very spacious and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Deana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there on all my trips flying out of Louisville,Kentucky. It’s a very nice place!!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location great for stay before early morning flight from SDF.
Stayed 1 night in Dec 2024

6/10 Okay

Larry Scott

Stayed 1 night in Nov 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

James, Elizabethtown

Traveled with family
Hotel staff went out of her way to make sure I know how to arrange long term parking here at hotel.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Loud room door
The pool was under construction. The room door made a loud knocking sound because there was no seal or cushion between the door and door frame on the side of the door knob.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gene

Stayed 1 night in Nov 2024

10/10 Excellent

PETER, ventura

Stayed 6 nights in Nov 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Deana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff,excellent. Shep at the blue horse and Wendy at Al’s restaurant are the best!
Stayed 1 night in Nov 2024

6/10 Okay

Dayna

Stayed 4 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at
Stayed 2 nights in Nov 2024