Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Point of interest
Point of interest
Restaurant
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Housekeeping

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    6 min walk
  • Blue Horse
    1 min walk
  • Louisville Bus Station
    10 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    2 min drive

Room options

Suite, 1 Bedroom

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Conference Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 533 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 437 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 416 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 257 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed (Presidential)

  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

3.5-star hotel in Fairgrounds
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 22 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 49000 square feet (4552 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 49,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 225 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 253 reviews" "
Rating 8 - Good. 40 out of 253 reviews" "
Rating 6 - Okay. 30 out of 253 reviews" "
Rating 4 - Poor. 12 out of 253 reviews" "
Rating 2 - Terrible. 11 out of 253 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We will definitely be back!
Stayed 5 nights in Sep 2024

10/10 Excellent

Caree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a music festival - staff and accomodations were great
Stayed 1 night in Sep 2024

8/10 Good

Mamie

Stayed 1 night in Aug 2024

10/10 Excellent

RAMON, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to fest, food options good nice bar Starbucks coffee what more can you ask for.
Stayed 5 nights in Sep 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 1 night in Sep 2024

2/10 Terrible

Sandragutovic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

America

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and it's in a good spot to tour the city of Louisville
Stayed 1 night in Sep 2024

10/10 Excellent

Guillermo

Liked: Staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pablo

Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We booked this hotel as it was walkable to the Expo center. Prices were very high as expected due to the event. But what we did not expect.. at all.. was a drawer full of drugs and drug paraphernalia…nor did we expect to come back to our room after a long day after housekeeping had been to find bloody sheets and pillow case too! Shower walls not cleaned with black hairs..we called front desk several times and they brought sheets in a bag and dropped outside our door and left us to strip and remake a bed.. sent wrong size sheets..call again to get something done and we get the bus driver with a sheet and a tablecloth for our bed..the list goes on.. we paid over $800 a night for 3 nights.. all of this was totally unacceptable..hotel did not offer any bit of compensation.. not even a hey, we are sorry. We will NOT be back…
Stayed 5 nights in Sep 2024

8/10 Good

Michael, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for B&B event
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking availability when there’s an event at the expo center. Yet when we checked out at 8am there were plenty of spaces. Should do a better job with policing the parking for those staying at the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room, close to everything at the Expo!
Stayed 3 nights in Sep 2024

8/10 Good

Wanakee

Liked: Cleanliness, staff & service, property conditions & facilities
My room didnt have soap, lotion, or wash cloths
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Sep 2024

8/10 Good

Britt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was Amazing
Nice stay, excellent staff
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024