Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Louisville Airport Expo Ctr by IHG

1 bedroom, in-room safe, desk, blackout drapes
Bar (on property)
Exterior
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    ‪6 min walk‬
  • Kentucky Exposition Center
    ‪12 min walk‬
  • Churchill Downs
    ‪5 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪1 min drive‬

Room options

Suite, 1 Bedroom

7.8 out of 10
Good
(7 reviews)
  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Conference Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(23 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 533 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(62 reviews)
  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 437 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(129 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 416 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

7.4 out of 10
Good
(11 reviews)
  • 257 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed (Presidential)

  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5-star hotel in Fairgrounds
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Crowne Plaza Louisville Airport Expo Ctr by IHG offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Louisville Airport Expo Ctr by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 49000 square feet (4552 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al's Table - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 24 for adults and USD 22 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al's Table

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24 meeting rooms
  • 49,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 225 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 to 24 for adults, and USD 22 to 24 for children
  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 401 out of 621 reviews
Rating 8 - Good. 98 out of 621 reviews
Rating 6 - Okay. 61 out of 621 reviews
Rating 4 - Poor. 32 out of 621 reviews
Rating 2 - Terrible. 29 out of 621 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Amanda, Antigo

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For one of the busiest times of the year i was very disappointed to find only 1 elevator working, pool under construction, my room smelled like burnt gear oil. I've stayed here many times and rhis experience was not a very good one.
Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maryan

Traveled with group
Liked: Amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Apr 2025

6/10 Okay

Gary

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel always consistent. DISAPPOINTING
Stayed 3 nights in Mar 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a great stay
Stayed 2 nights in Mar 2025

6/10 Okay

Maureen

Disliked: Cleanliness, staff & service
There was trash wvet
Stayed 3 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Mar 2025

10/10 Excellent

Chantini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my 1st time staying there my Boys and I enjoyed it. Definitely coming back.
Stayed 1 night in Mar 2025

10/10 Excellent

PAMELA, JASPER

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Enola

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Mar 2025

8/10 Good

Jody, Canon City

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to the Exposition Center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful, Clean Hotel with friendly, professional staff. Great atmosphere. Breakfast Buffet was delicious. Shuttle service is definitely a plus. No complaints here!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Business traveler
Very close to the expo center, Greta place to stay for an event.
Stayed 2 nights in Mar 2025

6/10 Okay

James

Traveled with group, Business traveler
Found marijuana joints on the patio and beds not comfortable at all and food prices were way too high
Stayed 3 nights in Mar 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025

4/10 Poor

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool is down. Got a balcony room. Tried to check in at 3 pm and couldn’t because they were still cleaning the balcony rooms. Then give us a first floor room with a view of the courtyard. The
Stayed 1 night in Mar 2025

6/10 Okay

Tammy

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Only one elevator was working. When we checked in there was dirty laundry and trash outside every room on the whole floor. Our bathroom was dirty and we had no soap. The beds were very comfortable! After we came back from dinner all the laundry and trash was out of the hallway floor.
Stayed 1 night in Mar 2025

2/10 Terrible

Natalie Ashby

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much needed mini vacay

My daughter and I were in a 2 day 1 night mini much meeded vacation and it was an amazing stay and tine
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Stayed 2 nights in Mar 2025

8/10 Good

Jenny

Stayed 1 night in Mar 2025

10/10 Excellent

Taniesha

Stayed 2 nights in Feb 2025

8/10 Good

telica

Stayed 3 nights in Mar 2025