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Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Louisville Airport Expo Ctr by IHG

In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
Point of interest
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    ‪6 min walk‬
  • Kentucky Exposition Center
    ‪11 min walk‬
  • Churchill Downs
    ‪5 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min walk‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 340 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Conference Floor)

Room amenity

Room, 1 King Bed (Conference Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Room amenity

Standard Room, 2 Queen Beds, Balcony

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Room amenity

Junior Suite, 1 King Bed with Sofa bed

  • 533 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 437 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • 416 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 257 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential) | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Presidential)

  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5-star hotel in Fairgrounds
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Crowne Plaza Louisville Airport Expo Ctr by IHG offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Louisville Airport Expo Ctr by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 49000 square feet (4552 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al's Table - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 24 for adults and USD 22 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al's Table

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24 meeting rooms
  • 49,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 225 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 to 24 for adults, and USD 22 to 24 for children
  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 324 out of 513 reviews
Rating 8 - Good. 87 out of 513 reviews
Rating 6 - Okay. 50 out of 513 reviews
Rating 4 - Poor. 26 out of 513 reviews
Rating 2 - Terrible. 26 out of 513 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 1 night in Feb 2025

4/10 Poor

Leah

Disliked: Amenities, property conditions & facilities
Not good for the price, noisy while trying to sleep, and the service wasn't very good.
Stayed 1 night in Feb 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Stayed 1 night in Feb 2025

4/10 Poor

Adarin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Having an fire alarm go off at 4 am really ruins a restful night.Understaffed for the amount of guest, trash in the hall ways, cigarette butts around the entrance
Stayed 1 night in Feb 2025

10/10 Excellent

Ljudmila

Stayed 3 nights in Jan 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service, room comfort

Room 362

Paper was coming off wall around TV. Room looks to be recently remodeled but done halfass. Still had old receptacles and light switches. Shower/tub was very slick and a slip hazard while using. Fan in bathroom worked off and on.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mike

Stayed 4 nights in Feb 2025

10/10 Excellent

David P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel. Our room was clean and comfortable. No problems.
Stayed 1 night in Feb 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

PETER, ventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service !
Stayed 5 nights in Feb 2025

4/10 Poor

Monica

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The closeness to the airport and the shuttle service is great! Unfortunately, on the one night I was there, there was what seemed to be a fire drill just before 11pm, not the best experience having to evacuate in my pajamas. Now what is really upsetting is the fact that despite having paid for my stay via Expedia, and having confirmed this upon my check out, I got double billed by the hotel. Already left two messages with their Billing team in the past 5 days with no response.
Stayed 1 night in Feb 2025

10/10 Excellent

Gary, Toledo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2024

10/10 Excellent

Yolanda

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire alarm went off one night. No explanation. Other than that, loved the hotel and the food was very good
Stayed 1 night in Feb 2025

10/10 Excellent

Jay Luis

Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Stayed 2 nights in Jan 2025

8/10 Good

Antoinette

Traveled with family
Liked: Staff & service, property conditions & facilities
Spaciousness. Best suite sizes in the city.
Stayed 1 night in Feb 2025

8/10 Good

Lonnie

Traveled with family
Good time
Stayed 1 night in Feb 2025

2/10 Terrible

Raulee

Disliked: Property conditions & facilities
I will never stay at this hotel again. They had a very drunk, loud group and knew it but put me on the floor with them so I could not sleep. There is no soundproofing in this hotel. Do NOT stay here
Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was real good!!
Stayed 2 nights in Jan 2025