Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

6 outdoor pools, pool umbrellas, sun loungers
Buffet
Aerial view
Coffee shop
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Medano Beach
    ‪5 min walk‬
  • Cabo San Lucas Bay
  • Marina Del Rey
    ‪5 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

Junior Suite, Ocean View (C)

8.6 out of 10
Excellent
(28 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(17 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(169 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(5 reviews)
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Swim Up | 18+ | L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

8.6 out of 10
Excellent
(20 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

8.2 out of 10
Very good
(45 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.4 out of 10
Very good
(38 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

9.4 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Room (Super Saver | B2C-CA)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | U)

8.2 out of 10
Very good
(22 reviews)
  • 356 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 6
  • 4 Double Beds

Double Room, Ocean View (B2C-US)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(93 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 355 sq ft
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 344 sq ft
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Sea View (L)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

8.4 out of 10
Very good
(8 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(110 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Standard Double Room (M)

8.0 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.4 out of 10
Exceptional
(18 reviews)
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(236 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room Junior

  • Sleeps 4
  • 2 Double Beds

Suite with Spa Bath

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Premium

  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

4-star property in El Tezal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Cabo San Lucas - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Hotel Riu Palace Cabo San Lucas - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Cabo San Lucas - All Inclusive features a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a steam room, and a rooftop terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Cabo San Lucas - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
El Medano - Overlooking the garden, this buffet restaurant serves breakfast only.
San Jose - This theme restaurant serves lunch and dinner. Open daily.
Mar de Cortes - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Krystal - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Misaki - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Medano
  • Krystal
  • Mar de Cortes
  • Misaki
  • San Jose

Things to do

  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2712 out of 4524 reviews
Rating 8 - Good. 1038 out of 4524 reviews
Rating 6 - Okay. 449 out of 4524 reviews
Rating 4 - Poor. 159 out of 4524 reviews
Rating 2 - Terrible. 166 out of 4524 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

colleen marie

Liked: Cleanliness, staff & service, property conditions & facilities
The RIU palace resort was absolutely stunning. Everything was clean, the staff were super helpful and friendly. The food was good. Lots of options.
Stayed 4 nights in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a Junior Suite that faced the south side pool. The room was spacious enough for our needs. The property is super clean. There are always staff cleaning something. All the staff we encountered were incredibly nice and accommodating. The major downsides were the paper thin walls and balcony doors so you hear everything going on outside your room at any hour of the day or night. Being on the south side, this meant we faced the pool that had all the loud activities as well as the theater that had shows blasting music until about 11pm. (Maybe a little earlier) Also, the food was pretty disappointing. I expect all-inclusive properties to be a bit lacking in the quality, but some of the food was pretty inedible or at the very least unappetizing.
Stayed 4 nights in Mar 2025

2/10 Terrible

Harris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE!!! Got extreme food poisoning after 1 night here and cancelled my remaining stay but still have not been refunded!!! Horrible experience and staff not at all willing to support!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Catalino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love thiw place
Stayed 3 nights in Mar 2025

10/10 Excellent

karl e

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic all inclusive family experience. Staff are exceptionally helpful and positive.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Mar 2025

10/10 Excellent

Dean diego

Liked: Cleanliness, staff & service, property conditions & facilities
It was even better than the pictures, great staff, beautiful location, you can never get sick of this place!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and well maintained. It was well-staffed to the point that you would not walk past tspilled twice because someone was there to mop end up before you passed back by
Stayed 6 nights in Mar 2025

10/10 Excellent

Cara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Palace is a beautiful property. The staff is amazing. The property is clean. The breakfast and lunches are fantastic. Very close to Marina District and other restaurants.
Stayed 7 nights in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was extremely disappointed with the misleading or lack of communication between Expedia and resort of what an upgrade to ocean view room is.
Stayed 8 nights in Mar 2025

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
The RIU catered to the spring break youth. The kids drank like there was no tomorrow and after a RIU party ended at 2am they returned to the hotel waking all of us every night. I will never return during spring break and I’ve advised all of our friends to avoid this resort during spring break. It is not for families. The resort staff is the best. The resort is wonderful but they need to assess the value of being a college spring break Mecca.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 8 nights in Mar 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the staff!!! So friendly, funny, and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia, Greater Sudbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property itself is clean, bright, and the staff is undeniably attentive and friendly, the dining experience was shockingly poor, and the contracted taxi fees were expensive, ultimately negating the value of our 'all-inclusive' stay. The food quality was consistently disappointing. We sampled multiple buffet options, the Italian restaurant, and the Japanese restaurant, and all fell significantly short of expectations. The Japanese restaurant was particularly egregious. The sushi tasted like day-old grocery store fare, the salmon was a pale, inedible white, and the fried rice was cold and utterly tasteless. At the Italian restaurant, the lamb was improperly grilled, rendering it flavorless, and the portion size was meager. Other dishes across the resort were bland, lacked seasoning, or had a stale texture, suggesting they had been sitting for extended periods. This consistently poor food quality forced us to seek dining options off-site, incurring substantial additional costs in transportation, gratuities, and meal expenses. This entirely defeats the purpose of an all-inclusive vacation. Furthermore, only contracted taxis are permitted on the property, and their fares are exorbitant. A mere 10-minute ride to Cabo cost us 2x what we expected and a trip to San Jose del Cabo was also outrageous. To avoid these inflated prices, we discovered a crucial pro tip: walk to the resort gate and use Uber. Overall, the food quality will keep us from returning.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gurdip

Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Anicea

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Mitchell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd time at this resort, and amazing as always! Excellent food, drinks, friendly staff, and incredible location!
Stayed 5 nights in Mar 2025

10/10 Excellent

Linda May

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Stunning view
Stayed 7 nights in Mar 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the party crew made it fun at the pool
Stayed 7 nights in Mar 2025