Krystal Grand Los Cabos - All inclusive

4.0 star property

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3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board
Food and drink
In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪4 min walk‬
  • Palmilla Beach
    ‪15 min walk‬
  • Plaza Mega Comercial Mexicana
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

Altitude Junior Suite Swimout Ocean Front King

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View Double

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Junior Suite Ocean Front King

  • 498 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

One Bedroom Suite at BelAir SunClub

  • 678 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Palmilla Garden View King

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Ocean Front Double

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Junior Suite Swimout Garden View King

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King at BelAir SunClub

  • 366 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Krystal Deal of the Day

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Altitude Presidential Suite Ocean View

  • 1259 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite Palmilla Ocean view King

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Swimout Ocean Front Double

  • 752 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

Suite Palmilla Ocean view Double

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

  • 506 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Altitude Governor Suite Ocean View

  • 534 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite Ocean View King

  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Krystal Grand Los Cabos - All inclusive

4-star property in Costa Azul
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and hair dryers. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Los Cabos - All inclusive features a full-service spa, a complimentary water park, and 3 outdoor swimming pools. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a children's pool, a fitness center, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Krystal Grand Los Cabos - All inclusive is a smoke-free property.

The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 572 out of 1901 reviews
Rating 8 - Good. 399 out of 1901 reviews
Rating 6 - Okay. 356 out of 1901 reviews
Rating 4 - Poor. 258 out of 1901 reviews
Rating 2 - Terrible. 316 out of 1901 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Kerry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specialty restaurants could have been better. Waiters were not very helpful with the menus and not that attentive.
Stayed 7 nights in Nov 2024

6/10 Okay

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was not good. We were told we were VIP guests with the grey wristband, but nothing felt different. There was not special treatment or perks by being VIP guests.
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service
We came here after a week downtown. purposefully booked somewhere that would be peaceful, and all inclusive, to wrap up our vacation feeling rested. This place has a great, adults only swim up bar, although you would only get a seat if you go down and put a towel on a chair at 7am. we didn't intend to sit out by the pool, so didn't care, but seating is very limited at all pools. We couldn't get a seat even once in our four days there. we came without kids, but did also notice that there isn't any activities for kids after lunch time. they have a small kids water park, and arranged one game in the big pool daily, but after that there is nothing for the kids to do. no games room, or planned activities, no games or shows. I would not take my kids here. They would definitely be bored! but for the reason we went, we enjoyed it. quiet, restful, amazing ocean view from what seemed like every room. they had lots of different evening dining options. fast service. shorter ride to the airport. because we booked through Expedia, we got our own Expedia concierge, and he was awesome! expedited our check in, made all of our reservations, knowledgeable about the resort. a great perk for booking through expedia.
Stayed 4 nights in Nov 2024

6/10 Okay

paula

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
All Inclusive does not mean all inclusive at this resort. Food rating 1 to 10 is a zero. Had better mexican dishes in town than in the resorts mexican restaurant. Getting anything brought to your room doesnt happen. Like extra hangers. Be prepared once you receive your room key to be directed to a membership speal after travelling all day. Would never go there again and would not recommend ever!
Stayed 7 nights in Oct 2024

10/10 Excellent

Abdikadir, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Liked: Amenities
Gabriel Avila was extremely helpful and professional. He made us feel welcomed from day 1 and went above and beyond with helping us in anything. We had a very very pleasant stay and will recommend this resort to everyone. Gabriel Avila deserves to be recognized ! Thank you.
Stayed 5 nights in Nov 2024

2/10 Terrible

Denise

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a terrible experience checking in and we didn’t receive our room until about 2 hours after check in time. Our rooms were in poor condition and our toilets kept a having issues. Let’s not mention the restaurant staff they were extremely rude and did not consider us. Will never stay at this resort again.
Stayed 3 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Kalyan, San Diego

Traveled with family and small children
Liked: Cleanliness, staff & service
The property is beautiful and for the most part the service was excellent especially our Expedia contact Gabriel. A few issues with the property. One, the two main pools are frigid and don’t have hot tubs. This leads the adults to do more lounging than playing with their kids. The only pool that’s warm is the adult pool and it has a hot tub. But again, if you have kids you’re not going to the adult pool. Second, the service at the sit down restaurants is incredibly poor and the restaurants are often understaffed. We ended up mostly eating at the buffet where the service was excellent and the poolside bar which had very good pizza and fish tacos. Third, the room was fine and the beds were not the most comfortable but they were adequate. Fourth, they have a free childcare called Kamp Krystal and that was the only way we could check out the adult pool. But if our kid was younger it may not have been an option. The only thing we really didn’t like was being grabbed by the timeshare guy almost immediately after getting there. We politely declined. If you stay here make sure you book through Expedia - the way we were treated was apparently better than even the people who had booked directly. We were in the main building and had a beautiful view of the resort. Also something we discovered at almost the very end of our trip - order room service. The quality of the food is higher and while it costs extra (about $9 USD) it’s worth it. Bring cash in small denominations to tip!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jyotika

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved the location of the property but they can work on upgrading their furniture.
Stayed 4 nights in Nov 2024

10/10 Excellent

pochun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff. Had a Mexican party and bbq at a night. Awesome.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
WoW, le service est excellent ainsi que la nourriture. Le site est petit et très propre. Je le recommande fortement.
Stayed 2 nights in Nov 2024

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our experience, the adult pool option was nice for a kid free trip
Stayed 4 nights in Nov 2024

2/10 Terrible

PIUS

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

JEYMI, La Gra

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed this resort for her bday! Beautiful staff and accommodated every request to the best of their ability. We will be back!
Stayed 3 nights in Nov 2024

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities
We checked in we went out every night went on a couple activities and relaxed with my wife on the beach and had a great time
Stayed 1 night in Nov 2024

8/10 Good

Shawn

Stayed 13 nights in Oct 2024

6/10 Okay

Vincent, San Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Jamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and it wouldn’t have been possible without the help of Gabriel who was the Expedia concierge. He was there whenever we needed assistance and made sure to check on us every day to ensure we were comfortable during our stay. Also, Valentina, Gloria, and Urias were very fun pool staff who made sure we had a great time!
Stayed 3 nights in Oct 2024

6/10 Okay

Slobodan

Traveled with partner
Liked: Staff & service, amenities
Stay was excellent,all staff was so helpful and polite,especially lady at coffee shop.. Everyone was great but Gabriel, Our Expedia concierge was truly superb and real gem of our trip. His knowledge on every aspect on hotel,whole area, restaurant , beach, recommendations was remarkable.He was ready to help day or night communicate via what’s up even on his day offs.Thank you Gabriel for making our trip unforgettable!
Stayed 5 nights in Oct 2024

2/10 Terrible

joanne, vancouver

Traveled with group
Disliked: Staff & service, amenities
Untruthful employees.. dissatisfied and dissapointed. Promisses broken and only offer to pay more rather than fix our problems
Stayed 6 nights in Oct 2024

2/10 Terrible

arbi

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property had maintenance the day of our event and the water was shut off from morning till 5pm and I ended up going to the event late. Stay away
Stayed 4 nights in Oct 2024

8/10 Good

Ilda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel to stay with family or couple. Recommend. The ocean is not too swim at all but pools are great.
Stayed 6 nights in Oct 2024