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The Westin Pasadena

4.0 star property

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Outdoor pool
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Courtyard
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping
  • Room service
  • Parking available
$158
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
191 N Los Robles Ave, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪8 min walk‬
  • California Institute of Technology
    ‪18 min walk‬
  • Rose Bowl Stadium
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(186 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(70 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(83 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Hearing Accessible)

Classic Room, 1 King Bed (Hearing Accessible) | Premium bedding, down comforters, pillowtop beds, in-room safe

Classic Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Courtyard by Marriott Pasadena/Old Town

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 788 reviews
Courtyard by Marriott Pasadena/Old Town

About this property

The Westin Pasadena

4-star hotel in Playhouse Village
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Westin Pasadena features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

The Westin Pasadena is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Ventanas - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Living Room Lobby - Onsite bar.
The Store - This café serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 28 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 23 2025 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 28 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pasadena Westin
Westin Hotel Pasadena
Westin Pasadena
Westin Pasadena Hotel
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
The Westin Pasadena Pasadena
The Westin Pasadena Hotel Pasadena

The Westin Pasadena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 971 out of 1588 reviews
Rating 8 - Good. 277 out of 1588 reviews
Rating 6 - Okay. 154 out of 1588 reviews
Rating 4 - Poor. 107 out of 1588 reviews
Rating 2 - Terrible. 79 out of 1588 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

brittany

Traveled with family
Disliked: Cleanliness
Some cleanliness issues like stains on bedsheets, dust and dirty vents and surfaces, as well as bit outdated furniture with some normal wear and tear. Other than that, all employees were very friendly and enjoyable to engage with. Large space with lots of quiet areas to roam and hang out inside hotel, as well as outside patio areas.
Stayed 2 nights in May 2025

6/10 Okay

Maria

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The restaurant crew were not attentive, the morning Starbucks barista had a terrible attitude. The room smelled old the carpet needs to be replaced. The good of my stay: bed was very comfortable, valet service was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Pa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and very clean! I enjoyed my stay!
Stayed 8 nights in May 2025

6/10 Okay

Fides

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
dissapointed the room was not ready during check in time at 3pm.. ask for disposable slippers theres nothing provided. ask about vending machine or bottled water for purchase there was none available. find out by myself that theres water dispenser by the ice machine. the concierge staff never mentioned anything about it or whatever hotel provides. although the stay was confortable the staff could have provided some information about basic necessities would had the experience more enjoyable.
Stayed 1 night in May 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the pool being closed during my stay I loved this property it felt very clean . The be is comfortable and staff was nice .
Stayed 3 nights in May 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In such as great location. Very clean, staff very helpful and nice. Unfortunately the pool in renovation. Otherwise it would be perfect
Stayed 2 nights in May 2025

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Yvette

Stayed 1 night in May 2025

8/10 Good

Wayne

Stayed 1 night in May 2025

2/10 Terrible

Olga

Traveled with family
Disliked: Property conditions & facilities
No working pool during heat wave memorial weekend. Rooms smelled like dust and awful. The noise level of every door slamming on level 3 did not allow us for sleep.
Stayed 1 night in May 2025

8/10 Good

SANDRA, Ridgecrest

Liked: Cleanliness, staff & service, property conditions & facilities
We were looking forward to using the pool, but we were informed it was out of order when we checked in. Bed was comfortable and the room was clean and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 3 nights in May 2025

10/10 Excellent

Damon

Stayed 1 night in May 2025

8/10 Good

Margo, Omaha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reginald was a great host and greeted us warmly. My sister and I were there all day weekend and we were very disappointed with the pool situation. It looked like it had been sitting empty for quite some time. Then when we inquired about it we were informed that there was a chemical issue with the water…. which seemed unlikely as that can easily be fixed and as stated the pool looked like it had been empty for quite some time. 😕 The staff was friendly and the hotel property was clean. Safe clean neighborhood.
Beautiful lobby
View from room
Stayed 4 nights in May 2025

6/10 Okay

Maria O

Traveled with partner
Liked: Cleanliness, amenities
The property - the building, the surroundings outside the property- are all my expectations being in the heart of Pasadena. However, my room was a different story. The carpet has coffee stains and I’m sure it’s doable to get that removed. Coffee stains below the night stands and around the nook by the window area was not cleaned. The bathroom was decent and clean. Towels were old and rough to your skin. The night light above the headboard were not working. I do like the smell of the lobby and throughout the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Hiba

Stayed 2 nights in May 2025

6/10 Okay

Erica

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Elsie

Liked: Staff & service
Disliked: Property conditions & facilities
Lack of upkeep.
Stayed 2 nights in May 2025

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My partner and I were looking forward to staying in Pasadena at The Westin, as the pictures looked beautiful and a large part of our visit was based around relaxing with the amenities. On check in at the front desk, we were notified that the pool was undergoing maintenance at the moment and thus would not be in use for the duration of our stay. This was quite the disappointment, considering the pool and pool lounge was one of the biggest factors for us booking this location specifically. If we had any notice in advance, this likely would have resulted in us changing our mind and switching to a different hotel. Otherwise, the hotel was a standard hotel. The pillows were comfortable and the front desk staff and housekeepers were friendly. The gym was nice, but considerably crowded likely because the pool was closed. The restaurant attached to the hotel also had mediocre food. While Pasadena is a nice town, I would recommend considering looking into another hotel.
Stayed 2 nights in May 2025

8/10 Good

Chi C

Liked: Cleanliness
Stayed 2 nights in May 2025