The Westin Pasadena

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Pasadena

Outdoor pool
Courtyard
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
191 N Los Robles Ave, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪10 min walk‬
  • California Institute of Technology
    ‪2 min drive‬
  • Rose Bowl Stadium
    ‪5 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪59 min drive‬

Room options

Classic Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Pasadena

4-star hotel in Playhouse Village
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The Westin Pasadena features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

The Westin Pasadena is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Ventanas - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Living Room Lobby - Onsite bar.
The Store - This café serves light fare only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 11.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 17 per night)
  • Valet parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Living Room Lobby
  • The Store
  • Ventanas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Fee for in-room wired internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 17 per night
  • Valet parking fee: USD 22 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pasadena Westin
Westin Hotel Pasadena
Westin Pasadena
Westin Pasadena Hotel
The Westin Pasadena Hotel Pasadena
The Westin Pasadena Hotel
The Westin Pasadena Pasadena
The Westin Pasadena Hotel Pasadena

The Westin Pasadena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 772 out of 1280 reviews
Rating 8 - Good. 228 out of 1280 reviews
Rating 6 - Okay. 134 out of 1280 reviews
Rating 4 - Poor. 84 out of 1280 reviews
Rating 2 - Terrible. 62 out of 1280 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. They made our stay perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and kind.
Stayed 2 nights in Dec 2024

8/10 Good

CHRISTOPHER

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Eugenia

Stayed 2 nights in Jan 2025

10/10 Excellent

Sun, Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pauline

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The receptionist was not welcoming that time we check in. Gave us one non working key (2 was given). Th e food and staff at Ventana Restaurant was great. The room was clean and fine.
Stayed 1 night in Dec 2024

8/10 Good

Allison

Stayed 2 nights in Dec 2024

10/10 Excellent

Bener

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Team is delightful. Don't think twice. THIS IS IT! Especially with family. LOVED every single minute.
Stayed 11 nights in Dec 2024

10/10 Excellent

Juan Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Safe & quite place
Stayed 1 night in Jan 2025

10/10 Excellent

CHARLOTTE, LOS OSOS

Stayed 1 night in Jan 2025

8/10 Good

Edi

Liked: Cleanliness, staff & service, property conditions & facilities
The welcoming staff was adequate, the room, although small, was ok. Windows do not have a tight seal. As a result, as this was our refuge from the Eaton canyon fire, the smoke in the room was barely tolerable and made it difficult to breathe.
Stayed 1 night in Jan 2025

10/10 Excellent

Alice

Traveled with partner
Everything was lovely from the people who worked there, the spaciousness and the beautiful surroundings.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

john

Stayed 1 night in Jan 2025

6/10 Okay

Cynthia

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Beds way too soft
Freeway pollution and too soft of a bed (terrible back ache to point could not sleep) made our stay less than relaxing.
Stayed 2 nights in Dec 2024

4/10 Poor

Cynthia

Liked: Cleanliness
Disliked: Staff & service
On par
Bed was too soft. Location is near FWY. Staff unaccommodating. Lobby decorated well. Restaurant and ambiance overall isn’t what it used to be. But it’s pretty much on par with comparable business hotels in area. Westin does have a nice view of old town City Hall from some rooms which offers unique historical feel.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Stayed 1 night in Dec 2024

10/10 Excellent

greg

Liked: Cleanliness
Great 👍
Stayed 1 night in Jan 2025

10/10 Excellent

Ramiro

Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Stayed 1 night in Jan 2025

10/10 Excellent

julie

Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and quiet and comfortable room. Helpful staff.
Stayed 2 nights in Dec 2024

4/10 Poor

Francesco

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bed bugs
Somehow had bed bugs… room seemed clean but woke up with bites on two locations. Gross!!!
Stayed 1 night in Dec 2024