Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
Great hotel with nice view. Nice to walk at the marina. Hotel staff was friendly and professional. Room service was quick and also very professional. One thing to note, no free internet.
by A verified traveler from Vancouver
Posted Mar 26, 2024 on Expedia
Loved our stay at Ritz.. also enjoyed our massages so much. Everything is so clean, smelling so nice.
by A verified traveler
Posted Mar 17, 2024 on Expedia
Hotel was beautiful. However, front desk was rude and unaccommodating . I would expect a better level of service from this hotel since you are paying good money for the room. Very disappointed.
by A verified traveler from Los Angeles
Posted Mar 14, 2024 on Expedia
We celebrated our wedding anniversary with a couples spa massage and a nice dinner at Cast & Plow overlooking the Marina. The sunset was beautiful and we had a room with a sunrise view. The staff was amazing and we received a complimentary dish of chocolate covered strawberries on arrival. The restaurant knew about our special evening and we were served complimentary desserts.
by A verified traveler
Posted Mar 13, 2024 on Expedia
Phone in room not working - front desk staff said sorry with no resolve - can’t call down to get WiFi code and nothing in room. Tired room decor
by A verified traveler from Chicago
Posted Mar 9, 2024 on Expedia
by A verified traveler from pleasanton
Posted Feb 26, 2024 on Expedia
You can hear every door opening and shutting around you, very noisy like in cheap motel.
Very limited food selection in restaurant. Only 1 restaurant.
Hard to walk anywhere too far from everything.
Very expensive parking at $60.
The room had only 1 robe for 2 people.
Cold room, heater didn’t work.
Really not 5 star hotel here beware
by A verified traveler
Posted Feb 25, 2024 on Expedia
View, pleasant staff
by A verified traveler
Posted Feb 13, 2024 on Expedia
The hotel was amazing!!! Love the staff! Very friendly
by A verified traveler
Posted Feb 5, 2024 on Expedia
Great!