Ratings based on 1,000 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Feb 14, 2022 on Expedia
Great stay
by A verified traveler
Posted Aug 26, 2020 on Expedia
Comment from Hotel Management
Oct 6, 2020 by Rose, Marketing Director, Hotel Management
Thanks for the great rating, we appreciate it!
by A verified traveler from Htown
Posted Jul 28, 2020 on Expedia
Great place to stay in downtown LA! Nice room and the commute to staples center and other popular spots wasn’t bad at all. Apparently the area we stayed in was hood, but I felt fine. Even smoked a doobie behind the hotel on a back street. Áreas up and coming and the hotel was a modern contemporary vibe!
by A verified traveler
Posted Apr 12, 2020 on Hotels
Comment from Hotel Management
Apr 16, 2020 by Rose, Marketing Director, Hotel Management
Thank you for the rating, we appreciate the feedback. It would be great to get a little more information about why your stay was less than perfect. Any other details you'd like to provide would be greatly appreciated. Hope to hear back from you soon.
by A verified traveler
Posted Apr 4, 2020 on Wotif
Pool, nice rooms, clean and close to Downtown LA and public transport
Comment from Hotel Management
Apr 9, 2020 by Rose, Marketing Director, Hotel Management
Thanks Erin, we appreciate the review and rating! Glad to hear that you enjoyed your stay, and we hope to see you back again in the future.
by A verified traveler
Posted Mar 24, 2020 on Hotels
by A verified traveler
Posted Mar 21, 2020 on Hotels
The room was fairly small and dirty. Floors had stains, the shower had hair in it, the big mirror in the room had a palm print on it and there was a beer bottle cap on the floor. Also the walls are paper thin and could hear the conversation next door.
Comment from Hotel Management
Mar 24, 2020 by Rose, Marketing Director, Hotel Management
Thank you for the candid feedback, we appreciate it. Please accept our sincere apologies for your less than stellar experience at our hotel. It would be extremely helpful if you were able to provide a last name and stay dates so that we can investigate these issues further with our housekeeping and maintenance staff. Any additional information you could provide would be very helpful as we look to improve upon our guest service standards here at The Mayfair Hotel. We hope to hear back from you soon.
by A verified traveler
Posted Mar 17, 2020 on Expedia
Comment from Hotel Management
Mar 19, 2020 by Rose, Marketing Director, Hotel Management
Thank you for the rating, we appreciate it!
by A verified traveler
Posted Mar 15, 2020 on Hotels
by A verified traveler
Needs Space
Posted Mar 14, 2020 on HotelsMy overall stay would have been better if the bathroom situation was different. The toliet to "vanity" ratio was incredibly close. To the point that we asked if there were any ada rooms available, which there was not. Even at that the staff stated that the only difference would be in the shower not space surroundings the toilet.
Leading to me being unable to use the bathroom in my room. Resorting to using the restroom in the lobby.
My suggestion would be to use pedestal sinks instead of the square metal frames that they have now.
Comment from Hotel Management
Mar 19, 2020 by Rose, Marketing Director, Hotel Management
Thank you so much for your rating and review. We appreciate the feedback regarding the bathroom set up. As an historic hotel that has been around since 1926, we are sometimes faced with challenges regarding our architectural layout, but do our best to make the space as comfortable as possible for our guests. We will be sure to take your suggestions under consideration as we look to improve upon the guest experience here at the hotel. Hope to see you again on your next visit to Los Angeles!