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Residence Inn Ontario Airport

3.0 star property

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Photo gallery for Residence Inn Ontario Airport

Exterior
Lobby lounge
Outdoor pool
Fridge, microwave, oven, stovetop
BBQ/picnic area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪5 min walk‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds

  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Penthouse, 2 Bedrooms

  • 987 sq ft
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn Ontario Airport

3-star Ontario hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn Ontario Airport features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This Ontario hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Concierge services and a complimentary grocery shopping service can be provided. Parking is available onsite for a surcharge.

Residence Inn Ontario Airport is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 0.195

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 121 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher B,

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was spacious and ok but dated and was grateful for the pet friendliness but it seems like an extended living facility that was unkempt.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was super helpful and very respectful Angie is great at what she does. Our room was amazing. We got the penthouse 2 bedroom which was great for my family. Room has a full size kitchen… Pots, Pans, utensils, everything you need. We will definitely come back.
Stayed 3 nights in Jan 2025

8/10 Good

Tammie

Traveled with family
Stayed 1 night in Jan 2025

2/10 Terrible

JULIO

Stayed 3 nights in Jan 2025

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Mackenzie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay
Stayed 1 night in Jan 2025

6/10 Okay

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to the convention center for the event we were attending. It was walkable to numerous restaurants. The staff were all pleasant. And like most places maid service non-existent unless requested. Items needed were brought by a staff person. Eggs the first couple of days were cold. The juice machine was non-functional the entire week we were there. And the bathroom outside the breakfast area was out of order, also the entire week. The exterior of the buildings are beginning to show wear and deterioration, however, inside the units were in good condition. Although we liked having the 2 bedroom, 2 baths, the stairs, especially with luggage for our senior group was difficult.
Stayed 6 nights in Jan 2025

4/10 Poor

Maria

Disliked: Property conditions & facilities

Disappointed

The kitchen was missing dish soap, paper towels, and dish cloth so it was missing some of the essentials the bathroom the tub looked dirty. Not sure if it was stained or not. Wallpaper was peeling off of the shower and there was no hot water. This was probably the worst stay there ever and I stay there quite often. I highly doubt my boyfriend‘s gonna wanna stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Tiffany

Stayed 1 night in Jan 2025

2/10 Terrible

Sereria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room cleanliness is very poor
Stayed 1 night in Jan 2025

10/10 Excellent

Sumer

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia, Ventura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with arrangements for my disabled mother who was staying there when she was evacuated for the Eaton Fire. We needed a first floor wheelchair-accessible room and and extra key and parking pass to be picked up by her caregiver. Everything worked out perfectly.
Stayed 1 night in Jan 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is somewhat dated, but kept up in good condition. I would stay there again 😁
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Donald

Business traveler
Liked: Room comfort
Nice room but housekeeping service was spotty. The front desk people were helpful and cheerful.
Stayed 22 nights in Dec 2024

2/10 Terrible

Daisy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with pets, Traveled with family
Liked: Amenities
Close to fwy
Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was on the first floor and the oom was very noisy from the second floor. Guests. There was no shampoo, conditioner or soap available and no hairdryer. Room was clean, but amenities were definitely lacking.
Stayed 1 night in Jan 2025

8/10 Good

Guillermo

Liked: Staff & service, room comfort

Cozy

The room was cozy and comfortable. But it was dusty on the surface of tables.
Stayed 2 nights in Jan 2025

6/10 Okay

Rachel, West Covina

Stayed 1 night in Jan 2025

2/10 Terrible

Janet

Ridiculous

I needed to cancel an hour and a half after making the reservation but they said I had to cancel the day before. That’s idiotic. I have a “case” opened but have not heard anything. NOT HAPPY! We are Eaton fire evacuees and our situation is constantly evolving. Some help would be appreciated.
Stayed 3 nights in Jan 2025

6/10 Okay

Donna

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Not impressed

Stayed at this property due to an evacuation. The night Manager was a bit off putting to the newly hired trainee when I arrived. The room was clean enough but was disappointed because there were many ants in the bathroom and there was minimal kitchen appliances like plates and utensils. Ex/ the room accommodates 6 people however we had dishes for only 2 people. Guess I could’ve asked for more. The breakfast, if you can call it that, was really poor. It appeared they set dood out at 7am and that’s it. When we arrived at 8:30am there was a burnt waffle in the waffle maker, the second waffle maker was jot working, the toaster was also jot working, there were only a cupful of dried eggs in one if the 3 warmers, the dried cereal looked as if it had been in the containers for months and the orange juice was clear like the color of water. The coffee and creamers were good though! I will most likely stay here only in case of emergencies and also if it’s the only property available. I did like the fact that it was pet friendly and that fee was nominal!
Stayed 1 night in Jan 2025