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Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Lobby sitting area
Point of interest
Point of interest
Point of interest
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Los Robles Hospital and Medical Center
    ‪5 min drive‬
  • California Lutheran University
    ‪9 min drive‬
  • Ronald Reagan Presidential Library
    ‪15 min drive‬
  • Van Nuys, CA (VNY)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

In-room safe, desk, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds (Courtyard)

  • 266 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Designer toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • 266 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Designer toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • 266 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

  • 266 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 266 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • 266 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

Best Western Plus Thousand Oaks Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1004)
The price is $162
per night
includes taxes & fees
May 21 - May 22
Best Western Plus Thousand Oaks Inn

About this property

Palm Garden Hotel

Thousand Oaks hotel close to The Oaks
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palm Garden Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 6501 square feet (604 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in August 2019.

Palm Garden Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Selvin's Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Selvin's Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,501 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Renovated entire property - August 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 791 out of 1196 reviews
Rating 8 - Good. 273 out of 1196 reviews
Rating 6 - Okay. 82 out of 1196 reviews
Rating 4 - Poor. 24 out of 1196 reviews
Rating 2 - Terrible. 26 out of 1196 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Disliked: Room comfort

Almost a great place to stay

Pillows were hard and uncomfortable. HVAC was noisy. Walls very thin. The grounds were nice and the restaurant was terrific. The free breakfast was fine.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good except the freeway noice
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

I’ll be back.

Our fourth or fifth time staying here it’s always been great for my needs. And be included. Breakfast is a bonus.
Stayed 3 nights in Jan 2025

8/10 Good

Vernon

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Stayed 1 night in Jan 2025

10/10 Excellent

Keri

The Palm Gardens hotel is clean and in a nice neighborhood. Selvin’s is great for happy hour
Stayed 2 nights in Jan 2025

6/10 Okay

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is that the continental breakfast left much to be desired. We went to a restaurant to have breakfast instead.
Stayed 1 night in Jan 2025

10/10 Excellent

karin l

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palm Garden Hotel in Thousand Oaks

Conveniently located off the freeway, with easy access to many different local restaurants and shopping. The rooms were clean and large, updated bedding, nice shower area, large bathroom vanity area and with nice amenities. The beds were super comfortable and the pillows were soft, without being overly fluffy. We didn't have time to enjoy the pool area but the common areas of the hotel were modern and clean. Breakfast was enjoyable with hot entrees. Overall we enjoyed our stay immensely.
Stayed 1 night in Jan 2025

10/10 Excellent

Nary

Traveled with family
Liked: Staff & service, amenities
They were very helpful. I called to see if I could check in early and I was able to check in at 11 instead of 3pm!
Stayed 1 night in Jan 2025

4/10 Poor

Marco

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
TV was not operating at all - AC was blowing just fan and it was not heating the room on a cold night - tea maker had no tea bag and water
Stayed 1 night in Jan 2025

10/10 Excellent

Terrence

Stayed 2 nights in Jan 2025

8/10 Good

maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay in the courtyard upstairs rooms are wonderful. Beautiful garden view and great outdoor heated pool. But the outer rooms on the parking lot feel like a shady motel. The free coffee is terrible and the breakfast needs improving. Staff is helpful.
Stayed 1 night in Jan 2025

8/10 Good

Mohsen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and area. Conveniently located.
Stayed 1 night in Jan 2025

10/10 Excellent

Rodney, Lutz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could improve your breakfast options. In fact, they are among the worst with respect to what is available.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe feeling.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Freddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service from staff, easy checkin, very clean and modern accommodations
Stayed 1 night in Jan 2025

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Thousand Oaks

We decided to stay at Palm Garden while we were evacuating from the wildfires near our area. All of the hotel staff was friendly and accommodating. We were able to keep our dog with us for the time we had stayed which was very helpful as we didn’t want to leave her at a nearby shelter. Our room was nice and the king bed was extremely comfortable. It helps everything is conveniently located to the hotel. This hotel is reasonably priced which was also helpful. We enjoyed our stay so much we will make this hotel our first choice if we need to evacuate.
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place my new favorite. Such a vibe!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely locally owned hotel

Very relaxing non-chain owned hotel. Feels like it's family-run. Lots of open space and nice rooms. And it's old enough that it's got some historical vibes.
Stayed 1 night in Dec 2024

10/10 Excellent

Wilder

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024