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Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Reception
Point of interest
In-room safe, desk, iron/ironing board, cribs/infant beds
Courtyard
Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Conejo Valley Botanic Garden
    ‪4 min drive‬
  • Los Robles Hospital and Medical Center
    ‪5 min drive‬
  • California Lutheran University
    ‪9 min drive‬
  • Van Nuys, CA (VNY)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

In-room safe, desk, iron/ironing board, cribs/infant beds

Room, 2 Queen Beds (Courtyard)

  • 266 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

  • 266 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • 266 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

  • 266 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 266 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • 266 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

Best Western Plus Thousand Oaks Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1005)
The price is $210
per night
includes taxes & fees
Apr 26 - Apr 27
Best Western Plus Thousand Oaks Inn

About this property

Palm Garden Hotel

Thousand Oaks hotel close to The Oaks
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palm Garden Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 6501 square feet (604 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary. A total renovation of this property was completed in August 2019.

Palm Garden Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Selvin's Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Selvin's Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,501 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Renovated entire property - August 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 763 out of 1171 reviews
Rating 8 - Good. 274 out of 1171 reviews
Rating 6 - Okay. 83 out of 1171 reviews
Rating 4 - Poor. 25 out of 1171 reviews
Rating 2 - Terrible. 26 out of 1171 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilder

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our dog with us and it was so nice because there’s a huge courtyard and pet bags and there were a lot of other pets there. The pet fee was also very reasonable.
Stayed 1 night in Jan 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and extremely well maintained I was pleasantly surprised! Beautiful grass and water fountain features peaceful gazebo and dog friendly by a big luxurious pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet. Nice pool and fire pit area. Breakfast (included) was really good. Walking distance to a grocery store for supplies. Would definitely stay at again!
Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Breakfast had no meat -same every morning
Stayed 9 nights in Dec 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Inestina A

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked that it was close to the highway, stores and family friendly. I disliked the complimentary breakfast should change it to have less eggs and more meat options and possibly pancakes and waffles.
Stayed 12 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything from this hotel.Everything was amazing the costumer service ,breakfast, room was clean and the prices very reasonable.great I would stay here again ❤️.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Renovated charmer that needs a little improvement
Decent renovated Hotel that's right off the freeway. The rates were good, but make sure to bring ear-plugs. Between the freeway noise and other noises, I just couldn't sleep w/o ear-plugs. Other than that, decent renovated rooms. A couple of tips, please revise the breakfast offering daily. We were there for only 2 days, but was served the same darned things both days. And if you're supposed to be dog friendly, we noticed that there's very little room around the property where your dog could actually relieve itself.
Stayed 2 nights in Jan 2025

8/10 Good

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a quick little family trip, we loved our stay here. The staff was kind and helpful. The property was clean and well kept. We like that it was close to shopping. Thank you for such a lovely stay.
Stayed 1 night in Jan 2025

10/10 Excellent

M

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights with my two small dogs, and it was an amazing experience! The pet relief areas located right in front of the rooms were not only incredibly convenient but also beautifully designed. There were charming fountains and bougainvillea-covered walls that added a lovely touch. I didn’t have to take my dogs far for potty breaks, even in the middle of the night or early morning—they could just step right outside! The breakfast at the restaurant was also fantastic. Highly recommend this place for anyone traveling with pets!
Stayed 2 nights in Jan 2025

8/10 Good

Stephi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice atmosphere and location!
We stayed for 5 nights and it was a great experience. I really like the outdoor areas with nice comfortable places to sit. The staff were friendly and accommodating. They were consistent and responsive with cleaning requests. The restaurant (Selvin's) has fantastic service, food and cocktails! There is a brunch (included w/booking) in the restaurant which is pretty good. This is the only glitch: The staff is the brunch room made us very uncomfortable. They have two tip jars- so I'm not sure if this had to do with the behavior. They were constantly hovering around and often in the way. I saw them standing-arms folded-staring at the guests several times as they were serving themselves. The brunch closes at 11am, and not only do they pack it up IMMEDIATELY (coffee and all), they start packing it up early while people are still getting food. One morning they turned on some machine at 10:45. It appeared to be in the pizza oven, sounded like a vacuume. The sound was horrendous and very loud. I stepped outside to take a phone call and got locked out of the restaurant- with my purse and phone inside. They had locked the doors prior to closing and I had to go to the front desk to get back in. Aside from the pushy staff at the brunch, the rest of the stay was fantastic. The hotel is beautiful.
Stayed 4 nights in Dec 2024

6/10 Okay

Chris

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, San Francisco

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll keep this brief because it’s my second review for this hotel in 30 days, and with good reason. This place is excellent, and I will certainly return again! They do everything well: Professional, friendly, welcoming staff Clean, modern rooms and common areas Safe, abundant parking Pet friendly Good breakfast What more needs to be said. :-)
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy, Monte sereno

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Super nice. Great vibe. Grounds are very well kept. Great for dogs. Wish rooms had carpet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Not great
It was just okay. Small room, a/c leaked all over the floor and from rooms above us. After cleaning the room it had a terrible bleach smell
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiled floors; lovely bedding; perfectly located.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisette, Lake Bluff

Stayed 2 nights in Dec 2024

10/10 Excellent

ZHENYU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience is good. It would be better to have an EV charging station.
Stayed 1 night in Dec 2024

10/10 Excellent

trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Great service and amenities .
Stayed 1 night in Dec 2024

10/10 Excellent

Juliana Rose, Pearland

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay at the Palm Garden Hotel and we were not disappointed. I have family in the area and it is a lovely place to stay.
Stayed 3 nights in Dec 2024