Hyatt Place Pasadena

3.0 star property

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Photo gallery for Hyatt Place Pasadena

Sports facility
Room, 1 King Bed with Sofa bed (High Floor) | In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool
Exterior
Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
399 E Green St, Pasadena, CA, 91101
  • Pasadena Convention Center
    ‪3 min walk‬
  • Rose Bowl Stadium
    ‪4 min drive‬
  • The Huntington Library, Art Museum, and Botanical Gardens
    ‪6 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 318 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room (2 Queenbed & 1 Sofabed, High Floor)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room (2 Queenbed & 1 Sofabed)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 940 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, View

  • 317 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible (2 Queenbed, 1 Sofabed, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Pasadena

3-star Pasadena hotel steps from Pasadena Convention Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Pasadena offers 189 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Pasadena features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. Event facilities measuring 2814 square feet (261 square meters) include conference space. This eco-certified hotel also offers a terrace, a convenience store, and a front-desk safe. Parking is available onsite for a surcharge.

Hyatt Place Pasadena is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Pasadena has a restaurant serving light fare only.
Coffee to Cocktail Bar - Onsite cocktail bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Farsi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktail Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,814 square feet of conference space
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to December 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week (maximum USD 200 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Pasadena Hotel
Hyatt Place Pasadena Hotel
Hyatt Place Pasadena Pasadena
Hyatt Place Pasadena Hotel Pasadena

Hyatt Place Pasadena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1003 reviews
Rating 8 - Good. 174 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

julie, Templeton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient for me going to a conference. There was shopping, salons and restaurants all nearby as well. It was an enjoyable place to walk around. The food at the bar/restaurant was good and the breakfast was good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was hard
Stayed 1 night in Mar 2025

10/10 Excellent

Yongjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
simple and functional, and environmental awareness.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modest hotel but very clean, with attentive staff and everything a person needs at a hotel - bar, restaurant, pool and 24-hour self-check-out bistro. It's in a great location too.
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Karsten

Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Stayed 1 night in Mar 2025

6/10 Okay

Patricia

Stayed 2 nights in Mar 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & Clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Chunyan

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Meh

When we arrived and checked in, we were given little to no info regarding anything. I asked about breakfast which I had prepaid for and they said they didn't even see that I had done so, but I persisted, and eventually Said it was okay. Then unbeknownst to me we were charged $29 for parking! We didn't have a choice. I had also asked for a room with a tub then alas there was no tub! Part of the reason we booked this hotel. We were also not given any info for the Wi-Fi but finally figured it out at the end right before we had to leave. For such a high-priced hotel. I thought maybe there'd be some water but no.
Stayed 1 night in Mar 2025

6/10 Okay

Katie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very well kept
Stayed 1 night in Feb 2025

8/10 Good

Gurcharnjit

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Ross

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The parking entrance if hard to spot on first pass and when you miss it must drive a mile long loop to get back. Open and cheery but sterile modern. Bar and food nominal conventional. Morning coffee tepid and weak. Go around the corner to Starbucks.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AWSOME a little over priced not to offer free breakfast or free parking. Payed for balcony that i couldn't use
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucilo V.

Liked: Cleanliness, staff & service
Everything is perfect except that the elevator going to the parking was not working during our stay but overall we love it. Keep up the good works and kudos to Leah from the front desk. Awesome job!
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Business traveler
Property was clean and well cared for Parking was not listed as an extra , but was 29$ a day When I checked in they had me for two nights . I didn’t book two nights but was impressed with the property so I stayed two nights
Stayed 1 night in Feb 2025

10/10 Excellent

Donald, Santa Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Staff need training

Good location but the pool was closed (picked this site for that reason as daughter needs for therapy). Front desk staff were not empathetic.
Stayed 3 nights in Feb 2025

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025