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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillowtop beds, in-room safe, desk, blackout drapes
Sun loungers, beach towels
Outdoor pool, sun loungers
Sun loungers, beach towels
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
700 Queensway Drive, Long Beach, CA, 90802
  • Aquarium of the Pacific
    ‪10 min walk‬
  • Long Beach Cruise Terminal
    ‪15 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪17 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony (Water View)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room (King, Water View)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View) | Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony (Water View)

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Maya

4-star Long Beach hotel close to Long Beach Cruise Terminal
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Maya features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hotel Maya has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fuego Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle up to 2 mi
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (64 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number BU20527910

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 988 out of 1736 reviews
Rating 8 - Good. 311 out of 1736 reviews
Rating 6 - Okay. 175 out of 1736 reviews
Rating 4 - Poor. 120 out of 1736 reviews
Rating 2 - Terrible. 142 out of 1736 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Cleanliness
Would definitely stay here again. Only complaint was housekeeping came into or knocked on our door 3 times before 10am. Other thqn that all good experiences
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, close to the Carnival port. Nice view of Longbeach
Stayed 1 night in Mar 2025

10/10 Excellent

Delfina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly and very informative of the hotel and the area! Front desk was wonderful and Mr. Siggy our shuttle driver was very helpful and knowledgeable.
Stayed 1 night in Apr 2025

10/10 Excellent

Nasim

Stayed 2 nights in Apr 2025

10/10 Excellent

jeanetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith, Aurora

Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip was amazing. The whole crew was very sweet but Ash and Daniel really took care of us. The place is gorgeous. If I had to be picky, parking spots were a little small or tight and the TV was kinda hit or miss as far as functionality. Other than that, I was so impressed with the whole experience. Thank you so much.
Stayed 1 night in Apr 2025

4/10 Poor

Peter

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Checking in they lost everyone’s recent registration and attempted to charge everyone twice. Front desk was very slow and seemed to struggle.
Stayed 1 night in Apr 2025

6/10 Okay

Diana

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
I recently stayed at this hotel and had a somewhat mixed experience. While the room itself was spacious and the bed was quite comfortable, the cleanliness left much to be desired. Specifically, the bathroom floors were dirty, and I had to use my own cleaning supplies to wipe it down myself. It was disappointing to see that the room wasn't properly maintained in that regard. The staff at the restaurant were a bit rude, which was frustrating considering the high prices for food. Speaking of prices, I found them to be overly expensive for the quality and service provided. However, I do want to give credit to the front desk staff—they were very friendly and welcoming during both check-in and check-out, which was a positive touch to my stay. One night, there was a heavy rain, and unfortunately, the rainwater hitting the AC unit outside created a very loud, unsettling noise. It was quite disturbing and made it hard to get a good night's rest. Overall, my experience was decent, but considering the price and cleanliness issues, I don’t think I would return unless improvements were made in those area
Stayed 3 nights in Mar 2025

10/10 Excellent

Brook

Stayed 1 night in Mar 2025

10/10 Excellent

GEVORG, lakeview Terence

Business traveler
Liked: Staff & service, property conditions & facilities
Very good service
Stayed 1 night in Mar 2025

2/10 Terrible

Brittany

Stayed 2 nights in Mar 2025

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

Celeste, Chino

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for my daughter Maya’s 8th birthday after spending the day at the aquarium. The front desk hotel staff went above and beyond to make her feel special! Our room was clean and comfortable. We enjoyed walking around the property taking pictures at every “Maya” sign. Property is within walking distance to the Queen Mary. We enjoyed our stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

T

Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Katie

Business traveler
Liked: Cleanliness, staff & service, room comfort

Communication Could Be Improved

I was disappointed that I didn't learn that there would be construction on the floor above me at check-in or I would have requested to change my room. The drilling was loud. And I also was frustrated that my building wasn't accessible with a ramp as I had to lug my rolling bag up the stairs to get to the elevator to my room. However, the room was clean and the staff was kind. Travelers should also note that this hotel is off on the other side of the waterway from everything else. When you are driving there it feels like you're going to the giant port over there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Super Clean, Friendly Staff, Very Close to the Port...also had a pretty cool little on site restaurant/bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Curtiss

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rebekah

Traveled with family and small children
Liked: Cleanliness, staff & service
Everything was okay. For the price you pay I’d expect a little more and for check in to be a bit earlier. It seemed for any little reason they wanted to charge some sort of convenience fee. Overall stay was okay.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a Getaway

Lovely staff, room was nice with a great view. Food was excellent. Mattress could have been a little bit better.
Stayed 1 night in Mar 2025

8/10 Good

Dolores

Liked: Cleanliness, staff & service
Quiet
Stayed 6 nights in Mar 2025