Hilton Los Angeles/Universal City

4.0 star property

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Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, sun loungers
Front of property
Lobby
55-inch flat-screen TV with digital channels, Netflix, Hulu
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet friendly
  • Room service

Explore the area

Map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪3 min walk‬
  • Universal CityWalk
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed, Corner

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Universal)

  • 812 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Roll-In Shower)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking (Universal)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • City view
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds, Executive Level (Universal)

  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, View (Universal)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner (Universal View)

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • City view
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Queen Beds, Non Smoking

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Director's Suite, 1 King Bed, Non Smoking

  • City view
  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Diplomat Suite, 1 King Bed, Non Smoking

  • 1298 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Bathtub

  • City view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Mountain view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Los Angeles/Universal City

4-star Universal City hotel walkable to Universal Studios Hollywood
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Los Angeles/Universal City features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 32001 square feet (2973 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hilton Los Angeles/Universal City is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: USD 11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1608 out of 2495 reviews
Rating 8 - Good. 497 out of 2495 reviews
Rating 6 - Okay. 200 out of 2495 reviews
Rating 4 - Poor. 104 out of 2495 reviews
Rating 2 - Terrible. 86 out of 2495 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brett, Pacifica

Stayed 3 nights in Feb 2025

8/10 Good

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Shablis

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I LIKE EVERYTHING ABOUT THIS HOTEL
Stayed 1 night in Feb 2025

10/10 Excellent

Lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The business center was small but probably the most efficient center I've ever been at. Great computer and printer
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

loralye

Liked: Cleanliness, staff & service, property conditions & facilities
This property was super close to Universal Studios less than a five minute walk between doors. It’s the only place me and my family will stay while there now.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking isn’t free and it’s a little overpriced but you really do get what you paid for. everything was insanely clean there’s netflix and other tv options and overall a very pretty hotel!!
Stayed 2 nights in Feb 2025

6/10 Okay

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay here. The room was great. Bed was super comfortable. Staff was friendly. First night the shower was cold and I had hot on all the way. It was a little expensive for what it was. Food was very pricey. Breakfast buffet was good but expensive if you are a light eater. I never got my deposit back. It was on my cc statement and then the next time I checked it was gone. I will call them but it’s just a hassle. We left everything in perfect condition so it’s nothing to do with that. Parking was easy and lots of space in the self park. I think I could smell someone smoking in a room near ours, which was bothersome to me but not the hotel’s fault.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Aide

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia at the front desk was very helpful!!
Stayed 4 nights in Feb 2025

4/10 Poor

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing Service

Check in stated 4pm, so we arrived to the front desk at 3:50 to get the process started. The woman helping us said we would receive a text when the room was ready. 4:30 comes around and still no text. We went back and forth trying to get checked in which was a hassle, but finally got our room. Something seemed off about the reason for the late check in and had we not gone up to ask for our room, who knows when we would’ve gotten our room. Bad start. We then ordered room service at 9pm (menu states they deliver till 11pm). Our food arrived at 9:40pm cold, hard bun on the burger, over cooked chewy chicken, and soggy fries which we asked to be crispy. We called back at 9:50ish to get the issue fixed and they said they would call back. They call back AFTER 10pm telling us the kitchen just closed so we’re basically just SOL and had to deal with it (no compensation was offered either). So I call back later to address the 11pm delivery stated on the menu and they said during the slow season they decided to change the hours for dining. Might be something you should tell guests at check in??? Mind you, we called before 10pm and waited for the call back which came after 10pm. I had to ask for compensation for a 0/10 meal that was inedible. This was supposed to be my boyfriend & I’s valentines trip and it was horrible. We debated staying somewhere cheaper but turns out paying over $300/night doesn’t help you out either. Nobody seemed to care. I’ll never stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Universal Studio.
Stayed 1 night in Mar 2025

10/10 Excellent

BRIAN

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Distance to Universal Citywalk and Universal Studios is a major reason some people choose this location. The path for walking is not designed very well, it could be improved.
Stayed 3 nights in Feb 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Lumpy beds

The beds were lumpy or had big dips. I did not have a comfortable stay considering the price paid.
Stayed 2 nights in Feb 2025

8/10 Good

Breanna

Stayed 1 night in Feb 2025

8/10 Good

William, Holmdel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Universal Studios
Stayed 2 nights in Jan 2025

8/10 Good

Terefe, San Francisco

Liked: Cleanliness, property conditions & facilities
Nice place to stay
Stayed 2 nights in Feb 2025