Hilton Los Angeles/Universal City

4.0 star property

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Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Breakfast, lunch, dinner served; Californian cuisine
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet friendly

Explore the area

Map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪7 min walk‬
  • Universal CityWalk
    ‪10 min walk‬
  • Hollywood Bowl
    ‪6 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪25 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(189 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed, Corner

9.2 out of 10
Wonderful
(16 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)
  • 812 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking (Universal)

8.2 out of 10
Very good
(10 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds, Executive Level (Universal)

8.8 out of 10
Excellent
(6 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.2 out of 10
Wonderful
(7 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, View (Universal)

9.2 out of 10
Wonderful
(35 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 812 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(32 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.6 out of 10
Exceptional
(52 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(149 reviews)
  • 440 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • 850 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 880 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Bathtub

7.0 out of 10
Good
(14 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Diplomat Suite, 1 King Bed, Non Smoking

  • 1298 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(114 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(65 reviews)
  • 376 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Los Angeles/Universal City

4-star Universal City hotel walkable to Universal Studios Hollywood
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Los Angeles/Universal City features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 32001 square feet (2973 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hilton Los Angeles/Universal City is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 55 per night)
  • Valet parking on site (USD 66 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 34 for adults and USD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Heated pool
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per day
  • Service fee: USD 14 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 66 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1654 out of 2673 reviews
Rating 8 - Good. 559 out of 2673 reviews
Rating 6 - Okay. 243 out of 2673 reviews
Rating 4 - Poor. 116 out of 2673 reviews
Rating 2 - Terrible. 101 out of 2673 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Disappointed in maintenance
Stayed two nights with cold showers. Called for maintenance but the problem wasn’t corrected and no one seemed to care. Although you can’t beat the location relative to Universal Studios.
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas time is beautiful here!
Stayed 1 night in Dec 2024

10/10 Excellent

EUGENE, Irvine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the park view, excellent amenities and service. We love the shuttle to and from Universal Studios.
Stayed 1 night in Nov 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very expensive.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
valet service amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Soreidy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service and transportation to the park.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nadia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a little drunk and needed a room to stay. The staff was really nice to help us check in
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Seante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good but was disappointed when my 2 attempts to make arrangements for a small decoration for my sons birthday were disregarded. First attempt by email almost a week of ahead of time and the followup email they said thatd be sent was not, then 2nd attempt was at check in, the reception actually apologized and then offered a slice of cake and he even wrote down the day and time that would work for it to be delivered to our room. It never showed. But other than that that stay was nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Stephanie

Traveled with family
Overall Service
Never received text message informing us room was ready as told. Sat in lobby for an hour plus waiting. Had to go check with front desk to see what happened. They apologized and said it was ready a few hours ago. Room was dusty and trash was not taken from our room during cleaning. Water pressure in shower is terrible. No shampoo or conditioner in containers. First time visit here. Not the greatest stay but not the worst either. Overall was ok. Have stayed at other Hiltons that are better with free continental breakfast. This one did not not offer it. Close proximity to park though.
Stayed 2 nights in Dec 2024

10/10 Excellent

marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rocio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay very happy with the staff
Stayed 2 nights in Dec 2024

10/10 Excellent

ROY

Stayed 1 night in Dec 2024

10/10 Excellent

Michaell

Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Amenities
Me gustó el servicio de los trabajadores todos muy amables y dispuestos a ayudar. Lo que no me gustó que solo había un shuttle para muchísimas personas y tuvimos que esperar a que regresara tres veces.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall #1 Place to stay when visiting Universal Studios
Stayed 3 nights in Oct 2024

6/10 Okay

howard

Stayed 3 nights in Dec 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before, still excellent
Check in is quick. Rooms are very clean, comfortable and quiet. Breakfast is excellent at the restaurant inside. Will stay here again
Stayed 1 night in Dec 2024

8/10 Good

Vicente

Stayed 2 nights in Nov 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024