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Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property

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Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Toyota Arena
    ‪8 min walk‬
  • Ontario Mills Shopping Mall
    ‪20 min walk‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel in Guasti
Coffee/tea in a common area, a meeting room, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites Los Angeles Ontario Airport is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 235 out of 1001 reviews
Rating 8 - Good. 143 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 163 out of 1001 reviews
Rating 2 - Terrible. 303 out of 1001 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service, Amber was awesome!
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Stayed 1 night in Feb 2025

2/10 Terrible

Benjamin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty and not in very good condition
Stayed 1 night in Feb 2025

4/10 Poor

Brandi

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room smelt pretty terrible. It was bad.. and the shower curtain was dirty. Thankfully we slept and left right away..
Stayed 1 night in Feb 2025

6/10 Okay

Eugene

Liked: Cleanliness, staff & service, room comfort

It’s all good

The door would not open to the room. They were very kind at the front desk made me new sense of cards. The door would still not open. It was then determined that it was probably the locking mechanism. So they quickly gave me another room minor inconvenience. The staff was extremely kind.
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Stayed 1 night in Feb 2025

10/10 Excellent

Transparent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elisha made this whole experience wonderful! There was an issue with the machine and checking me in. She was professional, funny, and keep me updated. She asked me about me comfort level as to what floor would I like. Just great customer service!
Stayed 1 night in Jan 2025

10/10 Excellent

Lydia, Duarte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Richard

Stayed 2 nights in Dec 2024

4/10 Poor

Sonia

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
They have roaches and flees. It stinks and rooms are not clean.
Stayed 1 night in Sep 2024

6/10 Okay

William

Traveled with partner
We rented this room because it had a kitchen in it. When we checked in the cabinets were empty. There was no shampoo , conditioner or hair dryer in the room either. I had to go to front desk to get things for the kitchen and the shower. Carpet had a lot of stains and very noisy from the highway being so close to building. We will not stay here again!
Stayed 5 nights in Dec 2024

6/10 Okay

Jacob

Stayed 1 night in Dec 2024

4/10 Poor

Raul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Girls behind the front counter are really sweet but the property just feels dirty and dingy.

8/10 Good

Jose

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Paolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alaina

Stayed 1 night in Nov 2024

6/10 Okay

YAN

Stayed 3 nights in Nov 2024

6/10 Okay

Chrissy

Liked: Staff & service
Disliked: Cleanliness

Cockroach.

Not the cleanest room I’ve been in & cockroach in the bathroom was too much for me.
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2024

2/10 Terrible

Tianna Marie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy with my 4 night stay here. It wasn’t clean & had a horrible smell throughout the hotel.I was in the room for about 20 mins before I noticed there was roaches & mold in the bathroom. I do not recommend booking here!
Stayed 4 nights in Dec 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is filthy dirty. They don’t keep a sanitary standard. There was mold in the bathroom door
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting establishment. Stay away!

TERRIBLE experience. Dirty appliances with dried food stuck throughout. Foul order in building, hallways and room. Dirty linen upon arrival. COCKROACHES crawling on walls. We immediately checked out. Disgusting conditions.
Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, dingy and smelly.
Stayed 3 nights in Nov 2024

2/10 Terrible

DELMESHA

Liked: Cleanliness
Disliked: Property conditions & facilities
Toilets didn't flush. Had to have them come and fix them every day. Dog stains pea stains on the carpet.Birdie mattress pads
Stayed 3 nights in Nov 2024