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Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Toyota Arena
    8 min walk
  • Ontario Mills Shopping Mall
    20 min walk
  • Cucamonga-Guasti Regional Park
    2 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    6 min drive

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel in Guasti
An outdoor pool, coffee/tea in a common area, and a meeting room are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Extended Stay America Suites Los Angeles Ontario Airport is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 242 out of 1042 reviews" "
Rating 8 - Good. 156 out of 1042 reviews" "
Rating 6 - Okay. 165 out of 1042 reviews" "
Rating 4 - Poor. 171 out of 1042 reviews" "
Rating 2 - Terrible. 308 out of 1042 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

farshad

Smells
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many issues to share. A complete Craphole. Im requesting a refund. I didn't realize how bad this place was. The pictures do not look at all what this dump actually looks like
Stayed 1 night in Aug 2024

10/10 Excellent

Parminder

Stayed 7 nights in Aug 2024

2/10 Terrible

Stephanie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This place is filthy. The smell hits you from the entry. There was one very nice staff lady, one. All in all- gross place
Stayed 5 nights in Jul 2024

2/10 Terrible

Guadalupe

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this place.
Stayed 8 nights in Jul 2024

2/10 Terrible

Margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience! Everything was so dirty in the room as if they just changed the bed sheets and rented out the room to the next person. The toilet seat itself was extremely dirty and floors had not been swept, there was dead roaches in the floor. Just shows that house keeping is not cleaning the rooms. At checkout I was asked if I enjoyed my stay and I said no, it was horrible. Roaches and ants everywhere, they lady in the front said…”that is why you read the reviews before booking” disgusting, I do not recommend to anyone.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Stayed 2 nights in Jul 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Jul 2024

6/10 Okay

Hugo S

Traveled with group
Liked: Staff & service
Ghetto asf
It was ok. More for ghetto people.
Stayed 1 night in Jun 2024

6/10 Okay

Jamie

Stayed 13 nights in Jun 2024

2/10 Terrible

Lorenzo

Stayed 2 nights in Jul 2024

8/10 Good

Doraja M

Traveled with family
Liked: Staff & service, property conditions & facilities
Arlene is the best!!! She took care of me and made sure I didn’t experience anymore stress because up until I saw her my arrival in California was full of issues. The hotel would have a 5 but my tub and sink were filthy when I checked in. But staying there is wonderful. It is close to shopping malls Ontario Mills and Victoria Gardens. Plenty of places to eat and I was able to grab groceries from Stater Brothers! It was great
Stayed 4 nights in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to everything. Easy access to freeway. Friendly staff, efficient and polite.
Stayed 2 nights in Jul 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Brown towels, roaches roaches, everywhere, bugs, all in there it was dirty and nasty and smelled like piss

6/10 Okay

Ivan

Liked: Staff & service, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Tweaker hotel, smell of weed and ants :-(
I have stayed at other Extended Stay America hotels and were very happy with all of them. That streak came to an end though when I visited the Ontario location. First the entire is supposed to be smoke free but nearly all the "residents" smoke and smoke weed. So when you enter there are lingering smells of weed throughout the entire building. Also the hallways and rooms are not vacuumed and there is visible trash, dirt, food all over the hallways mostly. I recommend the staff use the non-electric roller "vacuums" if you don't want to disturb the "residents" Also during my stay lots of ants were in my room and I didn't have any food in the room because I ate out during my stay. When I called to have the issue addressed the front desk girl (who was very nice) said that the bug spray was locked up and she was not allowed to spray the room. So that was not good at all. The only good things I can say is that the sheets were clean compared to a lot of hotels and the AC worked perfectly. I will stay at other extended stays but I won't be going back to that one no matter how cheap the room is.
Stayed 4 nights in Jun 2024

4/10 Poor

jeffrey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The studio queen room did not have a La-Z-Boy chair as advertised, there was no handle for the shower head in the accessible bathroom. The stove did not work. I asked management for a chair and never received a reply or a chair. The property was in terrible condition. I will never go back.
Stayed 2 nights in Jun 2024

2/10 Terrible

Virgilio

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was checked into a room that was under maintenance
Stayed 1 night in Jun 2024

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Elvira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancel the room
Stayed 1 night in Jun 2024

4/10 Poor

Jason

Stayed 2 nights in Jun 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Transparent

Stayed 1 night in Jun 2024