DoubleTree by Hilton Ontario Airport

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Ontario Airport

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Nightclub
Lobby
Courtyard

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • Free airport shuttle
  • Parking available
  • Breakfast available

Explore the area

Map
222 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    6 min walk
  • Cucamonga-Guasti Regional Park
    2 min drive
  • Toyota Arena
    5 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    4 min drive

Room options

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Pool View

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 398 sq ft
  • Sleeps 3
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton Ontario Airport

Ontario hotel with 2 restaurants, connected to the convention center
2 restaurants, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
DoubleTree by Hilton Ontario Airport offers 482 accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 13 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 12800 square feet (1189 square meters) include conference space. This business-friendly hotel also offers a nightclub, a vending machine, and multilingual staff. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Ontario Airport is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Citrus West - This café serves breakfast and lunch. A children's menu is available.
Porter's Prime - This steakhouse specializes in American cuisine and serves dinner only. Open select days.
Vineyards Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:30 AM to 11:30 PM at scheduled times
  • Free area shuttle
  • Self parking on site (USD 18.75 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 17.95 to 21.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Citrus West
  • Porter's Prime
  • Vineyards Bar

Things to do

  • Bicycle rentals
  • Nightclub
  • Pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 12,800 square feet of conference space
  • 13 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 17.95 to 21.95 per person
  • Self parking fee: USD 18.75 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Ontario Airport
DoubleTree Hilton Ontario Airport
DoubleTree Ontario Airport
Hilton DoubleTree Ontario Airport
Hilton Ontario Airport
Ontario Airport DoubleTree
Doubletree Ontario
DoubleTree Hilton Ontario Airport Hotel
Ontario Doubletree
Doubletree By Hilton Ontario
DoubleTree by Hilton Ontario Airport Hotel
DoubleTree by Hilton Ontario Airport Ontario
DoubleTree by Hilton Ontario Airport Hotel Ontario

DoubleTree by Hilton Ontario Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 509 out of 1003 reviews" "
Rating 8 - Good. 201 out of 1003 reviews" "
Rating 6 - Okay. 123 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 91 out of 1003 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are very outdated and smells musty. Could use some upgrades based on their room rental costs.
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Staff & service, amenities, property conditions & facilities
Room and bathroom were not that clean. Everything else was fine.
Stayed 1 night in Aug 2024

8/10 Good

Apryl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lil more due diligence on housekeeping as when i entered the room there were fruit flies in the bathroom. Other than that, I enjoyed the time spent there
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful pool
Stayed 4 nights in Aug 2024

6/10 Okay

Carlos M

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This is the second time I've stayed here,, i forgot how bad it was the first time, the noise is bad, plus there was a wedding and some really noisy people were all over the parking area. Parking feels unsafe, not worh the the money I paid
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Ubicacion, Tranquilo, Opciones para comer, bailar, relajarse, lo recomiendo...
Stayed 3 nights in Sep 2024

10/10 Excellent

Joe

Stayed 1 night in Sep 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Lee

Liked: Cleanliness
Had issues with my room’s AC but hotel supervisor was able to move me into a new room. Just wished it didn’t take having to escalate the issue up to management to get the issue resolved.
Stayed 1 night in Sep 2024

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
Avoid this place....musty, a/c very weak, not really super clean. Value for the price is not good. Plus they charge for parking. Major rip-off in my opinion.
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a excellent stay, staff attentive ,friendly warm
Stayed 1 night in Jul 2024

6/10 Okay

Bibiana, Wilkes Barre

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was charged and our room had no refrigerator
Stayed 3 nights in Aug 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Aug 2024

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and room was clean as well.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

RICA

Stayed 2 nights in Aug 2024

10/10 Excellent

José A

Stayed 1 night in Aug 2024

6/10 Okay

Jacqueline, New York

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
It was a nice hotel but we had trouble with housekeeping. They work hard but seem poorly trained. They didn’t come to clean for 2 days although we asked for daily cleaning. Yet on the day we were checking out, when they didn’t need to clean, they banged on our door at 8 am and woke us! When they came they threw out about $50 of groceries we had in two bags (instant coffee, Coffeemate, fruit, cookies, etc) although they were in the centre of the room and not near the bins. I couldn’t explain this to any of them because none of the 4 people I talked to spoke English. It is a very large hotel so they have a lot of territory to cover. The staff at the coffee shop—where a coffee and oatmeal costs $20–were also strangely unpleasant.
Stayed 5 nights in Aug 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel close to the Airport
Close to the airport! Staff very helpful as they welcome you with warm cookies. The rooms are very spacious and clean.
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Traveled with family and small children
Liked: Staff & service, amenities
The hotel was a bit older..needs updates. It wasn’t a bad stay, just wasn't as aesthetically pleasing as expected considering I frequently stay at Double tree.
Stayed 3 nights in Aug 2024

10/10 Excellent

Timo

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024