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citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Interior detail
Lobby sitting area
Exterior
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Crypto.com Arena
    ‪2 min drive‬
  • L.A. Live
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Los Angeles Downtown

4-star Los Angeles hotel, connected to a rail/subway station in Downtown Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Los Angeles Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2480 out of 3236 reviews
Rating 8 - Good. 491 out of 3236 reviews
Rating 6 - Okay. 134 out of 3236 reviews
Rating 4 - Poor. 63 out of 3236 reviews
Rating 2 - Terrible. 68 out of 3236 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Parmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Zizhuo

Stayed 2 nights in Feb 2025

10/10 Excellent

Mederbek

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Quincy

Liked: Cleanliness
GREAT everything was amazing!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in!
Stayed 1 night in Feb 2025

10/10 Excellent

Ana, Beaverton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
citizenM is a great little room for 1 or 2 people to stay. Small but very well designed--maintaining a comfortable feel. The public spaces are modern and cool. Downtown situated nicely by many things (Grand Central Market is GREAT for any meal). Perfectly safe during the day, but personally I would not venture out at night.
Stayed 2 nights in Feb 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was too small for my liking but the bed was very comfortable, the staff was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephane Thanh-Phat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so new, modern and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t worry about late check in. CitizenM doesn’t stress you out or demand a specific time or random charge even with a third party booking party! It’s very diverse, definitely recommend for couples.the lights where fun to play with the room is minimalist kind of style and build very cozy and comfortable, Very modern feel! There rooms have black out blinds it was 10 am and I thought it was 5am of how dark it was 👌, I just definitely recommend this place! I also had a iced Matcha with oat milk and honey 10/10 down at the bar, that also serves alcohol.
Stayed 1 night in Feb 2025

10/10 Excellent

Balzhan, Mahwah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, modern, quiet hotel with amazing design and delicious breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

CHANG IN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good. I probably visit here again for the next trip.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cedric

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aniket

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing, but surroundings felt rundown and unsafe. But in downtown LA it’s all like that for the most part.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick, Hollis

Business traveler
Liked: Amenities, property conditions & facilities
CitizenM is honestly an incredible hotel. This hotel is in DTLA which is full of the homeless and people on drugs. However, the hotel is safe, comfortable and efficient. Especially for a quick weekend solo trip. Very Euro-esq. Def stay if you’re young and not much bothers you.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sharena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, the neighborhood was def sketchy but be smart and you’ll be fine!
Stayed 4 nights in Jan 2025

10/10 Excellent

Damian

Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Several things were not good. Especially for the price. It’s trendy and chic but falls short in terms of room, comfort, service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carrington

Stayed 2 nights in Feb 2025

10/10 Excellent

RITA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train.
Stayed 1 night in Feb 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Property very secure and clean ! Nice employees ! Nice room !
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 1 night in Feb 2025