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citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Interior detail
Exterior
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Reception
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Crypto.com Arena
    ‪2 min drive‬
  • L.A. Live
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(524 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

8.0 out of 10
Very good
(17 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

City view from property

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  • Free WiFi
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4.2 out of 5, Very Good, (1365)
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The price is $178 total
includes taxes & fees
The Delphi Hotel

About this property

citizenM Los Angeles Downtown

4-star Los Angeles hotel, connected to a rail/subway station in Downtown Los Angeles
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Los Angeles Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2629 out of 3405 reviews
Rating 8 - Good. 507 out of 3405 reviews
Rating 6 - Okay. 134 out of 3405 reviews
Rating 4 - Poor. 64 out of 3405 reviews
Rating 2 - Terrible. 71 out of 3405 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Did we enjoy our stay? Yes we did! Nice sound proofing
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort is consistent here.

I tried another hotel but ended up coming back to this gem of a place. Wish there was a pool and a rooftop area, but other than that, everything is amazing. Felt like coming home when I walked into the room--Citizen M is my happy place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea N Díaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

8/10 Good

Ebonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lelani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5. Love the Citizen M properties. Room was clean and the building was nice with many amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

CHIEN YA

Liked: Cleanliness, staff & service, property conditions & facilities
If only breakfast could be included in the accommodation then everything is perfect
Stayed 3 nights in Mar 2025

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Initially we were shocked by how small the room was, but that was made up for by the fact that it was a “smart room” and we could control everything with the iPad in the room. The technology was fun, and the room was clean. The shower was cool, it changes colors and you can set moods in the room using the iPad. This seems like a random thing to complain about we were not fans of the toilet…it reminded us of an RV toilet… breakfast in the morning was reasonably priced and tasted good, they also had someone making good coffee drinks by request at the bar, included with the breakfast price. This is definitely a “trendy” hotel, with sex references everywhere… meaning, not for the prude, and probably not the most child friendly hotel. Overall, a good experience though! Thank you to the friendly and hard working staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Diana Nayely Chavez Dela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the CITIZENM. The staff was polite and attentive. The room was small but very clean. The decor throughout the hotel was unique and vibrant. The treadmills at the gym were elite. Definitely, would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shanna

Stayed 3 nights in Mar 2025

8/10 Good

Lorraine Barcelon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Stayed 1 night in Apr 2025

10/10 Excellent

Cathryn

Stayed 1 night in Apr 2025

6/10 Okay

Leo, New York

Stayed 2 nights in Apr 2025

8/10 Good

C

Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nya'

Stayed 4 nights in Mar 2025

2/10 Terrible

Bowen

Liked: Staff & service
Disliked: Property conditions & facilities
Like a 100 yr old building in the countryside. Not
Stayed 4 nights in Mar 2025

6/10 Okay

Ian S

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel has no staff to check you in but instead has multiple self check in kiosks like a grocery store. They do however happen to have staff who
Stayed 1 night in Apr 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Suttida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibes
Stayed 2 nights in Apr 2025

10/10 Excellent

Louis S, east stroudsburg

Stayed 2 nights in Mar 2025

10/10 Excellent

Sven, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025